7464 results found
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Merge Clients
We need to be able to search for clients that need to be merged. There should be a prompt to ask if two profiles have similarities.
25 votes -
App calendar color to match dashboard
it is very confusing that the app background for availability is white and the closed hours are grey and the desktop version is completely opposite. Please adjust it to reflect exactly how it appears on the dashboard.
25 votes -
late cancellation/ no show appointment with no card on file
there should be a way to track if they owe money for an appointment they late cancelled or no showed and the card on file declined or wasnt present. like a negative account balance where in order to book there account must be brought up to date first.
25 votes -
Please add a filter for "NO upcoming appointment"
We need to be able to filter audiences by "no upcoming appointment" so that we can have emails go out only to patients who have no appointments on the schedule!
25 votes -
Improve Booking Notifications Management (Bell icon)
When clients book online, we check each appointment to ensure it it booked correctly. The problem we have is when we open them with the bell icon, there could be over 70 appointments and we are not able to mark them as read individually, which makes this process longer than needed and leaves room for more errors if an appointment is missed. If there is a way to mark a single appointment as read, rather than mark all as read, it would be very helpful.
25 votes -
Set deposit amount for all services all providers
Would like one set deposit amount or percentage for all services all providers rather than having to set at individual level.
25 votes -
Future Appointment reporting
Would like to be able to pull a report that shows for future appt how many member appts there are, non member, returning customer non member, start a membership etc.
25 votes -
display business logo on check in screen
Would like our business logo displayed on the Duo check in app
25 votes -
25 votes
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Allow Location Managers to edit products
Currently my location manager can update quantities but not enter new products or update price changes on existing products. As the owner, I have given her autonomy over our inventory and it is up to her to manage. The software is forcing me as the owner to do this and I pay her to do it!
I do not wish to give her total control over our software so it should be something I can allow in permissions.
25 votes -
add multiple internal appointment notes
ability to add multiple internal appointment notes along with who added the note and when. would help keep track of internal notes between multiple front desk members. similar to how rescheduled appointments show who and when it was moved.
25 votes -
Search in Contact Center Messages
It would be helpful to be able to search for certain messages within the Contact Center.
25 votes -
Ability to change appt details after checkout
Such as appt time, duration; at current adding services right at checkout leads to larger tabulations on utilization and sometimes even dislodges match maker since added services are covering what was bookable space.
25 votes -
Sort Client Notes Newest to Oldest
Have client notes show up with the newest notes first not the oldest notes so that we don't have to scroll through years of notes to find the most up to date
25 votes -
Scan Inventory In and Out
Would love to be able to use the barcode scanner to "scan in" and "scan out" inventory. So as you scan an item it adds to the number received.
25 votes -
Auto send clients a text on their Birthdays
Auto send clients a text on their Birthdays so client's feel like we are taking note of that info other than just placing it on their client profile for our use.
25 votes -
alphabetize the "select category" dropdown list when adding new products
you need to alphabetize the "select category" dropdown list when adding new products. I'm tired of hunting for the correct category. because Blvd. doesn't do sub-categories like other systems i now have close to 100 categories to choose from when i add a product and IT'S NOT IN ALPHABETICAL ORDER!!!
25 votes -
Automatic Tag for Online Booked Appointments
When a client books an appointment online- it would be amazing if the appointment automatically had some kind of tag to show it was booked online on the schedule instead of having to open an appointment. 🌎Something like this
25 votes -
One time discount codes to go with Birthday messages
Have one time discount codes that are personalized and sent with Birthday marketing messages. This prevents abuse by using them more than once, and provides us something to share with our guests for their Birthday.
25 votes -
ability to have automated post treatment instructions sent at the time of checkout so paients can review them after they leave.
This feature allows patients to automatically receive personalized post-treatment instructions immediately after they complete their checkout. Instead of relying on verbal reminders or paper handouts (which can be misplaced or forgotten), the system sends clear, standardized, and customizable aftercare instructions directly to the patient’s email or via text. This ensures they have easy access to care information once they leave the spa.
How It Works
Checkout Trigger
At the time of checkout, the front desk or provider selects the treatment(s) performed from a drop-down menu (e.g., Botox, Morpheus8, Laser Hair Removal, HydraFacial).
Each treatment is already linked to a pre-built…
24 votes
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