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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6418 results found

  1. We have certain estheticians who do not perform certain services, but even if they are non assignable in the system reception is still able to book the service in. I know a message pops up that says "This person does not usually perform this service:" , but if you miss that they are still able to book it. The older system we used did not even allow us to move it over and only allowed estheticians who performed the service take the service. A way to have it not even be able to be booked on out end to make…

    21 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  2. Have client notes show up with the newest notes first not the oldest notes so that we don't have to scroll through years of notes to find the most up to date

    21 votes
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  3. It would be ideal if we were able to see when memberships were paused and unpaused and who did it. It would also be great if we could see declined membership charges. All of these should be just under the profile of the member

    21 votes
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  4. Request phone number and email for guests being booked so the business has a way to contact all individuals on the appointment

    21 votes
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  5. For online group bookings: The ability for forms to be added/sent in email confirmations, to all clients in the group booking. Currently its only sending to the main client.

    21 votes
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  6. Sync time-keeping

    21 votes
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  7. Allowing user to shorten or lengthen appointments blocks from main page

    21 votes
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  8. The photo comparison is really basic. We can’t use it like it is. We need to be able to zoom in on each photo and the it should be full screen, not the little box it is now. Also the ability to compare multiple photos at once like baseline, 1 month, 2 month, 3 month We still have to revert back to TouchMD for photos since it’s a lot better for photos.

    20 votes
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  9. Please make it so that add-on services can be added at check-out (just like we add-on retail products) instead of having to go back and edit the original appointment. It messes up the calendar and adds so much extra work for the person checking out the client.

    20 votes
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  10. I've been open for 10 days and have had more than a dozen people come in frustrated on the page that says "add more" It is not even close to intuitive that you need to click on the service to remove it. There has to be a button added! Please!!!

    20 votes
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  11. The business is wanting the ability to bulk add services to a provider rather then individually.

    20 votes
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  12. Is there a way to exclude tips from sales (gross/net). I have to go into every spreadsheet I pull and manually adjust this.

    20 votes
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  13. The business would like the ability to include a photo with the service so that the clients better understand what they are booking.

    20 votes
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  14. The. business would like to the ability to "Select All" and close out all of the open messages rather then having to open each message and close out.

    20 votes
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  15. The ability to track partial product like half a syringe of filler.

    20 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  16. While the new ability for clients to reschedule their appointments from their confirmation emails is great, transition time SHOULD NOT be user facing. Clients should not have the ability to see how long it takes the service provider between appointments to clean up/turn over/take a break. For example: Our services are 1 hour MAX, our transition time is 20 min. On the client end, they see their service will take "1.33 hours" instead of "approximately 1 hour". This should be changed ASAP to avoid future confusion.

    20 votes
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  17. Pop up notification that shows in the Front Desk tab when a client is late for their appointment.

    20 votes
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  18. As a business owner I would like the ability to upload a list of clients and send them a marketing email or text through BLVD

    20 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  19. 20 votes
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  20. Ability to sell memberships online and have agreements sent to clients

    20 votes
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