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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

Ideas Hub

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7017 results found

  1. Virtual consultations video platform

    would love to video chat with my client via the app to be able to do virtual consultations. right now I have to use a separate system for that

    23 votes
    Waitlisted  ·  2 comments  ·  Admin →
    How important is this to you?

  2. Make referral source mandatory

    Where new clients come from is critical information to understand. Currently, referral source isn't a mandatory field to complete a profile and I think it should be! Our team constantly forgets or skips asking this and it's lead to tons of profiles without a referral source. If it's not mandatory then it should be a warning when creating a profile.

    In an ideal world this would be a backend setting "make referral source mandatory"

    23 votes
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?

  3. Include 50% charge policy in automated texts

    We would love the automated texts to include the 50% charge policy, so when they are charged they aren't blind sided by it.

    23 votes
    Waitlisted  ·  1 comment  ·  Admin →
    How important is this to you?

  4. Filter clients by birthdays

    Ability to filter clients by birthday in order to create audiences for one time blasts.

    23 votes
    3 comments  ·  Admin →
    How important is this to you?

  5. edit intake forms & charts

    would like to edit intake forms- med spa

    23 votes
    Waitlisted  ·  7 comments  ·  Admin →
    How important is this to you?

  6. Search in Contact Center Messages

    It would be helpful to be able to search for certain messages within the Contact Center.

    23 votes
    Waitlisted  ·  4 comments  ·  Admin →
    How important is this to you?

  7. Ability to change appt details after checkout

    Such as appt time, duration; at current adding services right at checkout leads to larger tabulations on utilization and sometimes even dislodges match maker since added services are covering what was bookable space.

    23 votes
    Waitlisted  ·  5 comments  ·  Admin →
    How important is this to you?

  8. Gift Card purchaser & recipient's names

    Gift cards should include the option to attach the purchaser's name and recipient's name to the card. Some clients will buy multiple gift cards and the system doesn't allow for the client to include each person's name they're giving it to. We offer the option for reissuing lost gift cards, but it can be hard to track in system because when it's not in their name or the purchaser bought multiple cards for the same amount or on the same date. There should also be the option to include an expiration date.

    23 votes
    Waitlisted  ·  4 comments  ·  Admin →
    How important is this to you?

  9. Add Accommodations without appointment

    We should be able to add accommodations without needing an appointment to edit. If a stylist wants to add extra time to clients appointments, they don't always remember before the ticket is closed. If the client doesn't pre book, they have to keep an eye on their books to see when/if that client books again to add the accommodation.

    23 votes
    5 comments  ·  Admin →
    How important is this to you?

  10. Require guest information during group booking

    Request phone number and email for guests being booked so the business has a way to contact all individuals on the appointment

    23 votes
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?

  11. Promo codes for online gift card sales

    We do a large yearly sale that includes a discount on gift cards (15% off the cost of a gift card, but with the full amount)

    23 votes
    Waitlisted  ·  2 comments  ·  Admin →
    How important is this to you?

  12. Birthday Icon

    Add a birthday icon in Boulevard's Front Desk and calendar views to remind staff to wish the client "Happy Birthday" when they present for service(s) on their special day.

    22 votes
    0 comments  ·  Client experience (online booking, portal, etc)  ·  Admin →
    How important is this to you?

  13. Preview transactional emails that go out to customers

    We would like to be able to view all of the automated emails that go out for booking confirmation, cancellations, receipts, etc and be able to customize those to our brand and business. Currently there is no way in boulevard to even see what is in the content of those emails.

    22 votes
    1 comment  ·  Marketing and Messaging  ·  Admin →
    How important is this to you?

  14. abilty to add more than on "add on" service at a time in the service set up

    have the ability to select more than one "add on" Service at a time to the service set up. Individually selecting add ons is time
    consuming and leaves room for error

    22 votes
    7 comments  ·  Admin →
    How important is this to you?

  15. Before and after photos zoom option

    The photo comparison is really basic. We can’t use it like it is. We need to be able to zoom in on each photo and the it should be full screen, not the little box it is now. Also the ability to compare multiple photos at once like baseline, 1 month, 2 month, 3 month We still have to revert back to TouchMD for photos since it’s a lot better for photos.

    22 votes
    1 comment  ·  Admin →
    How important is this to you?

  16. Add - on services added to ticket!

    Please make it so that add-on services can be added at check-out (just like we add-on retail products) instead of having to go back and edit the original appointment. It messes up the calendar and adds so much extra work for the person checking out the client.

    22 votes
    1 comment  ·  Admin →
    How important is this to you?

  17. Create client audience based on whether they do not have a future appt

    Ability to create an audience based on whether they do not have a future appointment scheduled to use for marketing.

    22 votes
    3 comments  ·  Admin →
    How important is this to you?

  18. Bulk add services to a Provider

    The business is wanting the ability to bulk add services to a provider rather then individually.

    22 votes
    Waitlisted  ·  1 comment  ·  Admin →
    How important is this to you?

  19. Future Appointment reporting

    Would like to be able to pull a report that shows for future appt how many member appts there are, non member, returning customer non member, start a membership etc.

    22 votes
    Waitlisted  ·  4 comments  ·  Admin →
    How important is this to you?

  20. Ability to close out all messages at once

    The. business would like to the ability to "Select All" and close out all of the open messages rather then having to open each message and close out.

    22 votes
    Waitlisted  ·  1 comment  ·  Admin →
    How important is this to you?
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