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  1. In the instance of disputed transactions, include error messaging that transaction has been disputed and cannot be refunded.

    17 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. HydrationRoom is requesting the option for saved replies or templates in the “Messages” Tab.
    For example; a saved reply for when someone still hasn’t confirmed, our receptionist could click next to the “GIF” button and select “Not Confirmed” and it would auto populate a message “Hi – We still do not have a confirmation for your appointment today. Please let us know if you would like to reschedule. Thanks!”

    16 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  3. After a consultation have the ability to send a quote with a break down of services.

    16 votes

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  4. Would like a pricing plan that would offer unlimited texts and unlimited marketing emails.

    16 votes

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  5. Offer a filter option that shows unread messages only in the message center.

    16 votes

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  6. The business would like the ability to view the waitlist on the mobile app.

    16 votes

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  7. We should have the ability to unenroll clients from the loyalty program.

    16 votes

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  8. 16 votes

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  9. The ability to track partial product like half a syringe of filler.

    16 votes

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  10. change frequency to set days of the week and times instead of setting time blocks up for every single day repeating weekly

    16 votes

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  11. 16 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  12. Printable gift certificate/gift card option.

    16 votes

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  13. I have chair-renters, and receiving numerous people's deposits to my bank account gets very messy, especially when the deposits that hit my account aren't labeled. I would appreciate if each stylist could have their own deposits hit their personal Merchant account, that way I don't have to Paypal each stylist their deposits for the week.

    16 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  14. Need to allow staff to checkout, but limit who can adjust price/add a discount/promo

    16 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  15. I have spoken to a few prospects that say they pay when credit is due or they get a commission once their hours are hit. For example, someone will either get paid their hourly rate or their commission rate (whichever is higher that week).

    16 votes

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  16. please make it possible to see 5 day schedule

    16 votes

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  17. Need the ability to view employee schedule for entire month and add schedule for each employee. The current weekly view is a pain. Should be able to see an entire month so you know which days need filled for scheduling.

    16 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  18. Staff are not due diligent enough to check for the add on service on the main appt and could cause unhappy clients. Making it more visible will allow staff to not have to make extra clicks into the appt to find more information about it.

    16 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  19. The reports (BETA) need to update in real time. For example. I need to pull a sales report for today and it shows NO data, and says it was last updated at 10:15pm the previous day (over 12 hours ago!).

    16 votes

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  20. It feels nothing reads each other. You void a purchase order but for the inventory count to reflect you still have to go in and do an inventory adjustment? Doesn't make sense. Extremely frustrating and so easy for counts to be off. Do not feel confident with my inventory numbers. Professional and Retail items.

    16 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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