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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7117 results found

  1. would like to edit intake forms- med spa

    23 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  2. Such as appt time, duration; at current adding services right at checkout leads to larger tabulations on utilization and sometimes even dislodges match maker since added services are covering what was bookable space.

    23 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  3. Gift cards should include the option to attach the purchaser's name and recipient's name to the card. Some clients will buy multiple gift cards and the system doesn't allow for the client to include each person's name they're giving it to. We offer the option for reissuing lost gift cards, but it can be hard to track in system because when it's not in their name or the purchaser bought multiple cards for the same amount or on the same date. There should also be the option to include an expiration date.

    23 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  4. We should be able to add accommodations without needing an appointment to edit. If a stylist wants to add extra time to clients appointments, they don't always remember before the ticket is closed. If the client doesn't pre book, they have to keep an eye on their books to see when/if that client books again to add the accommodation.

    23 votes

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  5. Request phone number and email for guests being booked so the business has a way to contact all individuals on the appointment

    23 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. We do a large yearly sale that includes a discount on gift cards (15% off the cost of a gift card, but with the full amount)

    23 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  7. Employees should be able to merge clients appointments without having to cancel one of them, because it their profile it says they've canceled before even when they haven't. That messes up our cancellation policy

    22 votes

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  8. to pull clients who have visit the spa for the first time

    22 votes

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    0 comments  ·  Reporting  ·  Admin →
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  9. The photo comparison is really basic. We can’t use it like it is. We need to be able to zoom in on each photo and the it should be full screen, not the little box it is now. Also the ability to compare multiple photos at once like baseline, 1 month, 2 month, 3 month We still have to revert back to TouchMD for photos since it’s a lot better for photos.

    22 votes

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    1 comment  ·  Admin →
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  10. Please make it so that add-on services can be added at check-out (just like we add-on retail products) instead of having to go back and edit the original appointment. It messes up the calendar and adds so much extra work for the person checking out the client.

    22 votes

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    1 comment  ·  Admin →
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  11. Ability to create an audience based on whether they do not have a future appointment scheduled to use for marketing.

    22 votes

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  12. The. business would like to the ability to "Select All" and close out all of the open messages rather then having to open each message and close out.

    22 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. Pop up notification that shows in the Front Desk tab when a client is late for their appointment.

    22 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  14. 22 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  15. Have client notes show up with the newest notes first not the oldest notes so that we don't have to scroll through years of notes to find the most up to date

    22 votes

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    1 comment  ·  Admin →
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  16. It would be great if we could choose more than one provider to block time for (ex: staff meetings) etc as opposed to blocking time on each provider individually.

    22 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  17. On the clients profile there should be a way to initiate a balance due. Maybe balance due can be inserted as a negative number under "account credit".

    Or maybe there can be an option to add no show fee upon checkout.

    Right now there is absolutely no option for additional fees that aren't taxed or counted as an inventory item.

    22 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  18. streamline the scheduling and checkout process for salons using the Vish Color Bar App 😃

    22 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  19. For online group bookings: The ability for forms to be added/sent in email confirmations, to all clients in the group booking. Currently its only sending to the main client.

    22 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. Option for tiered commission for staff based on brackets.

    22 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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