5886 results found
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Search in Contact Center Messages
It would be helpful to be able to search for certain messages within the Contact Center.
17 votes -
Loyalty Points - Redemption Options
This account is asking for the ability to pick the amount of points being redeemed at the time of checkout as opposed to it redeeming all points available Example, from client: "Our struggle is we have some clients that are frequently in the salon but don't have any loyalty to a specific provider. They could end up with a free service due to a lot of accumulated points and the "lucky" provider they had that day takes the hit."
Offered a work around for the time being.
17 votes -
Ability to void multiple vouchers at a time
Ability to void multiple vouchers at a time. We have to manually void out 30+ vouchers individually when they are expired - it's way too tedious and there needs to be a bulk or select-all feature.
17 votes -
Inventory
Separating our PROFESSIONAL and RETAIL products* - so it doesn't show in inventory but historically is there
*Breakdown items for easy Reporting and Inventory
Low Inventory and PAR intelligence - To assist with Purchase Orders.
17 votes -
Client Photos For Internal Use Only
For the safety of our service providers, we don't want to share their photos externally, but we would like to be able to see them on our Calendar view, so that new front desk workers can quickly learn who is who.
17 votes -
Online Booking Options for Memberships/Packages
Requesting to have an additional option on the main page of the booking widget after "individual appointment". The business finds that clients have difficulty finding their packages and memberships under the individual appt drop down. Wondering if there can be a 4th placement specifically for memberships/packages in addition to the individual appt, group appt and gift card option.
17 votes -
Present the vertical scroll within the online booking widget for service providers more clearly
Feedback that the online booking widget doesn't show that clients can scroll up and down to view service providers available to book as clearly as possible
17 votes -
17 votes
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Client birthday report
Our office sends out personal birthday cards, it would be helpful if there was a report option so this can be done ahead of time instead of having reception do it daily as they look through the days appointments.
17 votes -
Notes for account credits
It would be very beneficial when clients prepay for treatments and we can see what they are exactly prepaid for when they have multiple account credits right next to the credit instead of having to go into their client profile. For example, a detailed, itemized account credit listing such as "20 units of Botox at $15 each" next to one prepaid account credit or another account credit but with a different description "2 Microneedlings at $240 each"
17 votes -
Custom Online Booking Links per Service
On our own website's menu, we give full on descriptions with images of the service with "book now" buttons. We would like to have custom online booking links per service so that if someone is looking at a particular service on our own website, they can click "book now" and it takes them to Boulevard's online booking screen with the service pre-selected where they can choose their stylist and continue through the online booking process.
17 votes -
Add-ons that require a resource need to be linked to resources
We have LED as an add-on to our facial services and it would be very beneficial to have that linked to where it blocks the resource column so that we do not overbook that resource.
17 votes -
Specifying offer codes to specific employees
I am trying to run a promo for our new employees and I think it would be helpful to an option to have an offer code for specific employees.
17 votes -
Price check
Want to price check a product without having to open a new appointment or sale
17 votes -
Reminder to use a voucher when paying
If a client has a voucher in their account that would cover a service on their ticket when checking out it would be helpful if it could give a prompt or message that it existed.
Example - A client has a voucher for a 60 minute massage in their account. Staff tries to pay for the session with a credit card. Boulevard would say, "It looks like <client's name> has a voucher for that service. Would you like to use it instead?"
17 votes -
Should be able to see if there's a payment method on file for clients when making an appointment
I wish there was an icon on a client's profile to indicate that there's a payment method on file when making an appointment on the mobile app
17 votes -
Buy products through online booking
The ability to sell products online, through available inventory in Boulevard
17 votes -
Adding total time clocked in to time sheet
In the timeclock section of the dashboard, I think adding a total time clocked in each day would be helpful so we don't have to calculate the time in our head with Time-in and Time-out.
17 votes -
17 votes
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Being able to modify "guest of" bookings done online.
I had a client "Jane Doe" book an appointment online for her and her niece. The nieces booking was under "guest of Jane Doe" and I couldn't find a way to modify the nieces account to add her name. I had to create a new booking and modify that and then merge the two accounts.
17 votes
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