7465 results found
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It would be nice to add an "unread" option after opening a chat on text messages.
It would be nice to add an "unread" option after opening a chat on text messages. Just as they have implemented on the iPhone. Opening and choosing "unread" with a simple swipe.
24 votes -
Print Date and Time Stamps on All Forms and Charts
As a medical practice having the date and time a patient signs a form or a provider signs a chart is very important. Currently, each record shows a time stamp on the computer but this does not appear when it is printed. Having this printed would be very helpful for any medical legal issues. Thank you.
24 votes -
see client ratings in client profile
Would love to be able to see any ratings that a client has previously left in their profile somewhere. When doing follow ups, I like to see if they already submitted feedback and it would be helpful to just look at their profile without having to separately check the ratings under the Manage section
24 votes -
edit intake forms & charts
would like to edit intake forms- med spa
24 votes -
Duo Android App Support
Check-in to be on a much larger screen, which requires using android instead of apple.
24 votes -
Offer code applied online should be visible in the dashboard
It's really difficult to understand how well any given offer code is performing (especially if it's a limited time offer) when you can't see if patients applied the code when online booking. The only way it comes up is when you go to check the appointment out. It makes our business look disorganized when the front desk and providers don't have that visibility. Our providers will pitch something to the patient not knowing they already "signed up" for another offer. How can we motivate our staff to use promo/offer codes on social media when they can't see the results in…
24 votes -
Add Accommodations without appointment
We should be able to add accommodations without needing an appointment to edit. If a stylist wants to add extra time to clients appointments, they don't always remember before the ticket is closed. If the client doesn't pre book, they have to keep an eye on their books to see when/if that client books again to add the accommodation.
24 votes -
Require guest information during group booking
Request phone number and email for guests being booked so the business has a way to contact all individuals on the appointment
24 votes -
Send booking confirmation email to clients when booked through the app
Clients need confirmation of their appointment details, particularly if booked within the 48 hour timeframe when they do not receive a reminder. Right now, Professional app does not send the booking details email if the appointment is booked through the Professional app.
24 votes -
Report to show an average on what each client spends
Report on which clients are our overall top spenders (throughout multiple services at the salon). We were looking for our top 160.
24 votes -
Create more than 1000 characters for dot phrases for charting
Create more than 1000 characters for dot phrases for charting, many of our medical aesthetic treatment charts require more than 1000 characters
23 votes -
Show all reschedules in appointment history
Rescheduled appointments need to be recorded and displayed in appointment history. Not just cancellations. If a client reschedules 10 times, it doesn't show anything. This is very pertinent information. From a booking standpoint, a reschedule is still a cancellation of that time slot.
23 votes -
Please fix reports so you can save the DATE RANGE!!!!
The fact that you can not save the date range ("month to date" or "last month") with the reports is a huge setback
It always resets when you open (re-open) the report.
23 votes -
Before and after photos zoom option
The photo comparison is really basic. We can’t use it like it is. We need to be able to zoom in on each photo and the it should be full screen, not the little box it is now. Also the ability to compare multiple photos at once like baseline, 1 month, 2 month, 3 month We still have to revert back to TouchMD for photos since it’s a lot better for photos.
23 votes -
Update commission settings
Update commission settings: Allow further customization with the option of setting treatment commission to pay a flat rate fee vs a commission %
23 votes -
Post appointment email
Email that auto sends once appointment is completed. Can be customized however business would like!
23 votes -
Bulk add services to a Provider
The business is wanting the ability to bulk add services to a provider rather then individually.
23 votes -
Tighten up the Hipaa compliance
When a patient books a service they get an email with all of their appointment details listed like their name, date/time of their appointment and what treatment they are getting. Med Spa practices have to practice hipaa and this is a huge violation.
23 votes -
Make referral source mandatory
Where new clients come from is critical information to understand. Currently, referral source isn't a mandatory field to complete a profile and I think it should be! Our team constantly forgets or skips asking this and it's lead to tons of profiles without a referral source. If it's not mandatory then it should be a warning when creating a profile.
In an ideal world this would be a backend setting "make referral source mandatory"
23 votes -
Ability to close out all messages at once
The. business would like to the ability to "Select All" and close out all of the open messages rather then having to open each message and close out.
23 votes
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