7193 results found
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Future Appointment reporting
Would like to be able to pull a report that shows for future appt how many member appts there are, non member, returning customer non member, start a membership etc.
23 votes -
Make referral source mandatory
Where new clients come from is critical information to understand. Currently, referral source isn't a mandatory field to complete a profile and I think it should be! Our team constantly forgets or skips asking this and it's lead to tons of profiles without a referral source. If it's not mandatory then it should be a warning when creating a profile.
In an ideal world this would be a backend setting "make referral source mandatory"
23 votes -
Include 50% charge policy in automated texts
We would love the automated texts to include the 50% charge policy, so when they are charged they aren't blind sided by it.
23 votes -
Filter clients by birthdays
Ability to filter clients by birthday in order to create audiences for one time blasts.
23 votes -
edit intake forms & charts
would like to edit intake forms- med spa
23 votes -
Ability to change appt details after checkout
Such as appt time, duration; at current adding services right at checkout leads to larger tabulations on utilization and sometimes even dislodges match maker since added services are covering what was bookable space.
23 votes -
Add Accommodations without appointment
We should be able to add accommodations without needing an appointment to edit. If a stylist wants to add extra time to clients appointments, they don't always remember before the ticket is closed. If the client doesn't pre book, they have to keep an eye on their books to see when/if that client books again to add the accommodation.
23 votes -
Require guest information during group booking
Request phone number and email for guests being booked so the business has a way to contact all individuals on the appointment
23 votes -
Promo codes for online gift card sales
We do a large yearly sale that includes a discount on gift cards (15% off the cost of a gift card, but with the full amount)
23 votes -
Make it possible to send out automated messages with pre and post appointment instructions based on appointment type.
Make it possible to send out automated instructions based on appointment type. For example, pre-appointment instructions for hair removal, and then post-appointment instructions telling them how to report any issues. Right now we have to hand them paper to give them written instructions, or send it by hand.
22 votes -
ability for clients see previous forms- example pre/post information
We need a way for clients to see the forms that they have signed such as pre/post information for repeat upcoming appointments
22 votes -
Before and after photos zoom option
The photo comparison is really basic. We can’t use it like it is. We need to be able to zoom in on each photo and the it should be full screen, not the little box it is now. Also the ability to compare multiple photos at once like baseline, 1 month, 2 month, 3 month We still have to revert back to TouchMD for photos since it’s a lot better for photos.
22 votes -
Add - on services added to ticket!
Please make it so that add-on services can be added at check-out (just like we add-on retail products) instead of having to go back and edit the original appointment. It messes up the calendar and adds so much extra work for the person checking out the client.
22 votes -
App calendar color to match dashboard
it is very confusing that the app background for availability is white and the closed hours are grey and the desktop version is completely opposite. Please adjust it to reflect exactly how it appears on the dashboard.
22 votes -
Post appointment email
Email that auto sends once appointment is completed. Can be customized however business would like!
22 votes -
Create client audience based on whether they do not have a future appt
Ability to create an audience based on whether they do not have a future appointment scheduled to use for marketing.
22 votes -
Ability to close out all messages at once
The. business would like to the ability to "Select All" and close out all of the open messages rather then having to open each message and close out.
22 votes -
Pop up notification for late clients
Pop up notification that shows in the Front Desk tab when a client is late for their appointment.
22 votes -
22 votes
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Custom Online Booking Links per Service
On our own website's menu, we give full on descriptions with images of the service with "book now" buttons. We would like to have custom online booking links per service so that if someone is looking at a particular service on our own website, they can click "book now" and it takes them to Boulevard's online booking screen with the service pre-selected where they can choose their stylist and continue through the online booking process.
22 votes
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