6230 results found
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Revamp everything about inventory!!!
It feels nothing reads each other. You void a purchase order but for the inventory count to reflect you still have to go in and do an inventory adjustment? Doesn't make sense. Extremely frustrating and so easy for counts to be off. Do not feel confident with my inventory numbers. Professional and Retail items.
17 votes -
Commission on Membership Voucher Services
We are launching a membership like this:
$108/month
4 lash refills per month
Any technician
10% off regular fill price
10% of products and all other services
40% of full sets
35% of full sets by Master Technician.
The problem right now is you work out commission at the PRODUCT level for Memberships, not the SERVICE level. I need each Service Provider to get paid for their service even if the client has purchased a members that renews vouchers each month.
17 votes -
Should be able to see if there's a payment method on file for clients when making an appointment
I wish there was an icon on a client's profile to indicate that there's a payment method on file when making an appointment on the mobile app
17 votes -
Easy Way to Post Positive Reviews to Clients' Websites
Booker/Mindbody has this feature, people can choose which customer reviews to push to their own website, where they are featured prominently with any associated comments
17 votes -
Adding total time clocked in to time sheet
In the timeclock section of the dashboard, I think adding a total time clocked in each day would be helpful so we don't have to calculate the time in our head with Time-in and Time-out.
17 votes -
17 votes
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Being able to modify "guest of" bookings done online.
I had a client "Jane Doe" book an appointment online for her and her niece. The nieces booking was under "guest of Jane Doe" and I couldn't find a way to modify the nieces account to add her name. I had to create a new booking and modify that and then merge the two accounts.
17 votes -
Intake forms process for walk-in appointments
Ability to add intake forms that apply to all services to walk-in appointment check-in. Currently, intake forms can only be added after the appointment is on the calendar and we would like to be able to have clients fill this out while they wait for an opening.
17 votes -
Error message for failed refunds
In the instance of disputed transactions, include error messaging that transaction has been disputed and cannot be refunded.
17 votes -
Change the Link for Google Review Requests
The link requires the person to have a Google account. Also it does not take them to the correct place. This should be a link that goes directly to the review page. Please add this option!!! The only current option is to go to the place id for Google. Instead, this link should connect directly to the review page. This would also allow people without a Google email and account to go directly to the page. The way it is now it asks the person to sign into their Google account.
16 votes -
Make messages available on the app
It would be helpful if we could access messages on the app so we can communicate with customers without having to login to the website. This way patients can contact us swiftly and we can enhance patient care.
16 votes -
Before and after photos zoom option
The photo comparison is really basic. We can’t use it like it is. We need to be able to zoom in on each photo and the it should be full screen, not the little box it is now. Also the ability to compare multiple photos at once like baseline, 1 month, 2 month, 3 month We still have to revert back to TouchMD for photos since it’s a lot better for photos.
16 votes -
I need clients to be able to sign a membership contract *before* they purchase a membership in the overlay.!
Right now, I have to figure out a way to get forms to clients when they sign up for a membership, and there's no decent automated workflow available for this. It is cumbersome. So instead of trying to automate it, I send the forms myself... but this is counterintuitive for someone that is actively purchasing a membership, spending the money, and then receiving a contract to sign later on - after they've already committed themselves. It needs to happen in order, in the same workflow process.
A new membership purchase might not be caught until later on in the day…
16 votes -
visual Data Reports: Graphs, Pie Charts Etc
I came from Vagaro and they had easy to read visual data charts. I am a visual person and numbers/text are hard to read. Having easy to read Data such as graphs, pie charts is ideal for business to see the numbers easier for visual people.
16 votes -
Ability to have more then one register per location
The business is wanting the ability to have more then one register. They are a single location but they have multiple "register setups" within the business.
16 votes -
Auto-populate feature that pulls data from past charts & forms
Our team has been really loving the auto-populate feature for birthdays and medications!
I was wondering if we can have the same feature as an option for text boxes in our charts & forms. For example, if, if a text box has your client's allergies, that field can autopopulate with each new chart or form and edited in case new information needs to be added.
This would be a BIG game changer for our team and really make a positive impact.
16 votes -
Buy package and use one of the voucher for the service in the same transaction
Currently, if a customer had an appointment and wants to pay by buying a package, they need to first buy the package and then the voucher has to be applied to the service (appointment). One can also add the package to the appointment at checkout but then the voucher cannot be used for that appointment.
It would be useful to be able to have customer pay for their package at appointment checkout, and one voucher is automatically used for the service provided.
16 votes -
Unlimited Texts/Marketing Emails
Would like a pricing plan that would offer unlimited texts and unlimited marketing emails.
16 votes -
Date Range for Waitlist
Currently, there is only the option to have "First Available" or "Specific Date" as selected. A lot of times our clients have to come in after a certain time but book out just in case to a later date (hence, the waitlist). Having the option to select a "Date Range" where we put in a "start" or "from this date" to a "to this date" (be able to select on a calendar as if making an appointment) drop down or whatnot would be super helpful for efficiency. We are currently marking client's requests as "First Available" but specifying in a…
16 votes -
see client ratings in client profile
Would love to be able to see any ratings that a client has previously left in their profile somewhere. When doing follow ups, I like to see if they already submitted feedback and it would be helpful to just look at their profile without having to separately check the ratings under the Manage section
16 votes
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