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  1. "Duo is currently not connected, please try to reconnect or click here to troubleshoot". This would give staff a heads up to get this reestablished prior to a sale rather than during.

    15 votes

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  2. Report showing total vacation and sick days taken by staff

    Could be synced with time blocks on calendar

    15 votes

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  3. Providing a QR or barcode for online gift cards would make them much easier to redeem from a phone with our current barcode scanners. It also looks more professional and up to date than typing in a number from the email.

    15 votes

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  4. Having a way to see who booked/cancelled an appointment for accountability.

    Additionally, have an admin report to see login history (time, date, IP)

    15 votes

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  5. It would be incredibly helpful for booking and training if there was an option for management to make notes about each employee and their services that would pop up when you click on the employee photo on the calendar.

    15 votes

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  6. We need to be able to alphabetize forms in the client profile tab as it makes searching for specific forms/charts much easier.

    14 votes

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  7. The business would like specific staff to be able to build forms but not have them have access to all business settings.

    14 votes

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  8. By creating a self checkout process for clients, it could eliminate the need for a front desk staff. We could equip our salon with iPads that have the self checkout available to them at any point in their service for a seamless and less awkward checkout process

    14 votes

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  9. any vouchers with an expiration date should automatically be deleted or reset to 0. Instead we have to delete vouchers one by one which is very time consuming, especially if there's multiple types or a high number of vouchers.

    14 votes

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  10. Only allow one offer code to be applied in a checkout window

    14 votes

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  11. Important features to add:
    - Loyalty Points usually have expiration dates, would like to see more visibility on posted expiration tdates

    -Point system is currently not part of the emails to customer or communication -this is important. To be able to pull data into marketing campaigns be able to embed a code or link so they can hover/click to see their current LP status

    • Need prominent call to action - communications to clients to improve and get attention on the LP program

    -Would like Appointment reminders to show- a notification in the email. It would like nice to see the…

    14 votes

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  12. Would love to be able to see any ratings that a client has previously left in their profile somewhere. When doing follow ups, I like to see if they already submitted feedback and it would be helpful to just look at their profile without having to separately check the ratings under the Manage section

    14 votes

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  13. The business would like to be able to view a list of clients who have or have not completed any client forms.

    Right now you can only view on an individual basis through the client profile.

    14 votes

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  14. It would be helpful if there was a way to view after a client received their appointment reminder when they actually confirmed and how they confirmed their appointment. For example, if they received a SMS message, and confirmed through that SMS message including the date and time.

    14 votes

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  15. It feels cheap and the marketing is not robust enough to merit nickel and dimeing us. If the eblast capability were better, but the current email ability is limited. Yes, I'm salty. Consider an integration with a better marketing crm site like mail chimp, constant contact.

    14 votes

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  16. The business said that it is TOP priority that this report have the option to filter by date. They are needing to report on what inventory was month to month. At this time there is no date filter.

    14 votes

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  17. Ability to place time blocks on multiple days at the same time.

    14 votes

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  18. Would love to be able to print reports one employee at a time. This could help in so many ways for the salon and the stylist. Just their information from Boulevard.

    14 votes

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  19. 14 votes

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  20. 14 votes

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