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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7017 results found

  1. When a client is booking online - have their vouchers available as payment. Also, a place for a client to redeem a gift card as payment.

    17 votes
    Waitlisted  ·  6 comments  ·  Admin →
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  2. We would like an invite to give feedback/review after the client completes payment via the Duo/iPad set-up. Once they confirm and pay, having an opportunity to give us 1-5 stars and, if they give us 4 or 5 stars, inviting them to review with Google Reviews would be great.

    17 votes
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  3. There are many clients who forget they purchase vouchers or have otherwise unused account credit that leads to high liabilities within reporting. It would be great to be able to target those customers through an automated campaign that automatically reminds customers to come in before their liabilities expire.

    17 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  4. Currently, there is only the option to have "First Available" or "Specific Date" as selected. A lot of times our clients have to come in after a certain time but book out just in case to a later date (hence, the waitlist). Having the option to select a "Date Range" where we put in a "start" or "from this date" to a "to this date" (be able to select on a calendar as if making an appointment) drop down or whatnot would be super helpful for efficiency. We are currently marking client's requests as "First Available" but specifying in a…

    17 votes
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  5. A client created a reservation for themselves and a guest but when they had cancelled the reservation on Boulevard it only cancelled the main client and did not cancel their "Guests" reservation. They assumed that both reservations were cancelled so a simple "did you want to cancel this one as well" would have saved us the money and time!

    17 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  6. this would be nice in case a member is about to lose their monthly voucher the guest will get an alert, "you have X days to redeem this membership perk before it expires."

    17 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  7. It feels cheap and the marketing is not robust enough to merit nickel and dimeing us. If the eblast capability were better, but the current email ability is limited. Yes, I'm salty. Consider an integration with a better marketing crm site like mail chimp, constant contact.

    17 votes
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  8. Ability to create a buy one get one free offer code

    17 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  9. 17 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  10. Ability to place time blocks on multiple days at the same time.

    17 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  11. On the client booking - allow clients' stored credit card info on their phone or computer to be automatically entered when booking

    17 votes
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  12. Have a monthly calendar view so we can see what all staff members are working throughout the month, but from a big picture overview.
    We have stylists that work every other Saturday, one Saturday a month, every other friday, etc. Would be much easier to keep track from a monthly view!

    17 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  13. 17 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  14. My salon 99% uses the professional app and we do not rely on a the dashboard to operate. When viewing a client's history notes, this isn't possible and we do need to use the dashboard. Client history on app please!

    17 votes
    Waitlisted  ·  5 comments  ·  Admin →
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  15. 17 votes
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  16. Integration with an EMR. Medical system to chart and record of health-related information.

    17 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  17. Ability to set custom end date terms for memberships, such as in the instance of gifting a 3 or 6 month membership.

    17 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  18. Specials, promotions, voucher services sometimes do not need pricing to be showed externally since they make no sense to the clients anyway. Should be a way to make it so that these services can only be paid for using vouchers and not case equivalents or other payment methods.

    17 votes
    Waitlisted  ·  6 comments  ·  Admin →
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  19. Feedback that the online booking widget doesn't show that clients can scroll up and down to view service providers available to book as clearly as possible

    17 votes
    Waitlisted  ·  6 comments  ·  Admin →
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  20. There's a Product Sales report in the Sales category, but no Service Sales - would like to have a direct showing of service, quantity, cost, total revenue over the selected date range. ALSO would love if this report would have % to show, over the selected timeframe, what percentage each service made of the total services performed

    17 votes
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