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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7202 results found

  1. Marketing that tracks patients and customizes the messaging that they receive. Look at Zenoti's smart marketing.

    19 votes

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  2. We want 1 report that will show both our created referral sources and the "another client" referral source so that we can see all referral sources together.

    19 votes

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    In Progress  ·  0 comments  ·  Admin →
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  3. I have chair-renters, and receiving numerous people's deposits to my bank account gets very messy, especially when the deposits that hit my account aren't labeled. I would appreciate if each stylist could have their own deposits hit their personal Merchant account, that way I don't have to Paypal each stylist their deposits for the week.

    19 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  4. There's nothing to tell us if someone buys a membership online

    19 votes

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  5. We moved from Square to BLVD, and one feature that I miss is that as a salon owner, I would receive text and/or email notifications each time my staff had a new appointment scheduled or cancelled.

    It would come through as:

    "Owner's Copy: Makenzie has a new appointement with Andrea Johnson for a Lash Extension Full Set"

    It was nice because I could gauge what the new appointment flow was... without having to manually log in and view the new alerts.

    19 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  6. As of now, we have to use a separate software to track employee time off request, time off, sick time, vacation, PTO etc. An integration of time tracking would be super advantageous for salons.

    19 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. The reports (BETA) need to update in real time. For example. I need to pull a sales report for today and it shows NO data, and says it was last updated at 10:15pm the previous day (over 12 hours ago!).

    19 votes

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  8. 19 votes

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    1 comment  ·  Admin →
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  9. A dark mode of the app would be nice for aesthetic purposes especially in the spas!

    19 votes

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    1 comment  ·  Admin →
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  10. Have ratings from clients tied to staff profiles and visible to clients when booking.

    19 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  11. Booker/Mindbody has this feature, people can choose which customer reviews to push to their own website, where they are featured prominently with any associated comments

    19 votes

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  12. Reports that show how many upgrades/per-booked services the front desk staff booked. As well as a report to show all appointments broken down by appointment type that they booked.

    19 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. I had a client "Jane Doe" book an appointment online for her and her niece. The nieces booking was under "guest of Jane Doe" and I couldn't find a way to modify the nieces account to add her name. I had to create a new booking and modify that and then merge the two accounts.

    19 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. 19 votes

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  15. I would like to see at the top of the screen quickly who is logged into the computer. That way I know if a manager etc left themselves logged in.

    19 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  16. Please allow us to:

    • Brand the look of our text box with custom colors
    • Allow us to set a message of active text hours so that clients don't think we are active 24hr a day
    19 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. 19 votes

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  18. In a client's account there will be a red banner asking you to fix a highlighted section with an error. The highlight is a dark, red line and can be easily missed if you're in a hurry. Perhaps the whole input field could change color to make it stand out?

    19 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. Would probably require some "Settings" for how overtime is defined

    19 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. I would like to propose an enhancement to the way account credits or vouchers are currently tracked within the system. At present, when we apply a credit or voucher to a client's account, it is recorded as a sale or deposit, regardless of whether actual money has been received from the client.

    For instance, in our referral program, when a client refers a friend, the friend receives $10 off their service, and the referring client receives a $10 credit to use towards their next appointment. However, this credit is currently recorded in the system as though it were a physical…

    18 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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