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  1. In the instance of disputed transactions, include error messaging that transaction has been disputed and cannot be refunded.

    17 votes
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  2. Our medical director only has to sign off on 10% of our charts, but there is no way to only show 10% to sign off on. Would love to see this added as a feature for easier and faster medical director sign off.

    16 votes
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  3. Blvd needs an inner office messaging directly on Blvd to communicate to other staff members about clients and or other topics

    16 votes
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  4. When purchasing a gift card, allow for it to be assigned to a particular service, and individual. Also show the gift card balance somewhere in the client profile

    16 votes
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  5. We need to be able to search for clients that need to be merged. There should be a prompt to ask if two profiles have similarities.

    16 votes
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  6. Right now, I have to figure out a way to get forms to clients when they sign up for a membership, and there's no decent automated workflow available for this. It is cumbersome. So instead of trying to automate it, I send the forms myself... but this is counterintuitive for someone that is actively purchasing a membership, spending the money, and then receiving a contract to sign later on - after they've already committed themselves. It needs to happen in order, in the same workflow process.

    A new membership purchase might not be caught until later on in the day…

    16 votes
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  7. The business is wanting the ability to have more then one register. They are a single location but they have multiple "register setups" within the business.

    16 votes
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  8. A client created a reservation for themselves and a guest but when they had cancelled the reservation on Boulevard it only cancelled the main client and did not cancel their "Guests" reservation. They assumed that both reservations were cancelled so a simple "did you want to cancel this one as well" would have saved us the money and time!

    16 votes
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  9. When clients cancel their appointments or reschedule, their booking deposits remain as credits and they have to pay twice if they were to reschedule, necessitating employee intervention manually. If you allow clients to use their account credits to pay for deposits, they won't have to call us or pay twice when they rebook or cancel outside the period for a fee.

    16 votes
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  10. The business would like a better/ wider range of templates to choose from for Automated and One-time blast marketing emails.

    16 votes
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  11. Would like to set vouchers to cover produts

    16 votes
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  12. A place where staff communications can be posted. whether it be one to another or from the owners. This way important bits of info can be put on display.
    -Send notifications to the team
    -post for historical

    16 votes
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  13. 16 votes
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  14. 16 votes
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  15. 16 votes
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    Hey folks! This idea has a lot of different requests in the comments, but some of your needs were addressed by today's release: schedule view.


    As of today, you can now view any day's schedule from either the Front Desk or Calendar views in Dashboard. The schedule allows you to filter the day by the forms' statuses to keep track of which appointment still have incomplete forms. Learn more here and enjoy!

  16. We reward our customers with Loyalty points to be used on future services. When a customer redeems the loyalty points on a service the Loyalty points are used as a discount instead of a payment type. This reduces or completely removes the commission that a service provider would have received. This also skews the discount report so it shows larger discounts given than what we have actually given. Loyalty points should be same as cash.

    For example, when I personally go to another company to purchase things such as the coffee shop or restaurant they use my rewards points as…

    16 votes
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  17. Need to allow staff to checkout, but limit who can adjust price/add a discount/promo

    16 votes
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  18. please make it possible to see 5 day schedule

    16 votes
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  19. Staff are not due diligent enough to check for the add on service on the main appt and could cause unhappy clients. Making it more visible will allow staff to not have to make extra clicks into the appt to find more information about it.

    16 votes
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  20. It doesn't make sense that we can't see a booking alert unless we click into the client profile. The purpose of an ALERT is to well, ALERT the desk but we shouldn't need to go into every profile everyday to make sure we are not missing one.

    16 votes
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