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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

Ideas Hub

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7020 results found

  1. Only allow clock-ins during certain hours.

    We are finding some employees accidentally clock in from home or clock in 40 minutes before their shift and if we could set a limit that would be ideal.

    17 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  2. Adjust client on appointment

    Instead of canceling and scheduling, we would like to change the client for an existing appointment.

    17 votes
    0 comments  ·  Admin →
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  3. Should be able to see if there's a payment method on file for clients when making an appointment

    I wish there was an icon on a client's profile to indicate that there's a payment method on file when making an appointment on the mobile app

    17 votes
    2 comments  ·  Admin →
    How important is this to you?

  4. Adding total time clocked in to time sheet

    In the timeclock section of the dashboard, I think adding a total time clocked in each day would be helpful so we don't have to calculate the time in our head with Time-in and Time-out.

    17 votes
    0 comments  ·  Admin →
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  5. For the guest to have next appointment on their receipt

    17 votes
    0 comments  ·  Admin →
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  6. Report on vacation and sick leave for service providers

    Report showing total vacation and sick days taken by staff

    Could be synced with time blocks on calendar

    17 votes
    0 comments  ·  Admin →
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  7. Include QR code for online gift cards

    Providing a QR or barcode for online gift cards would make them much easier to redeem from a phone with our current barcode scanners. It also looks more professional and up to date than typing in a number from the email.

    17 votes
    1 comment  ·  Admin →
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  8. Error message for failed refunds

    In the instance of disputed transactions, include error messaging that transaction has been disputed and cannot be refunded.

    17 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  9. if clients are on the waitlist, it should automatically notify them via text or email if something opens up that fits their criteria.

    16 votes
    0 comments  ·  Client experience (online booking, portal, etc)  ·  Admin →
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  10. new client report

    to pull clients who have visit the spa for the first time

    16 votes
    0 comments  ·  Reporting  ·  Admin →
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  11. ability to delete clients from client roster

    ability to delete client from client roster, for instance if they have passed away.

    16 votes
    2 comments  ·  Admin →
    How important is this to you?

  12. Client Account Credit

    I would like to propose an enhancement to the way account credits or vouchers are currently tracked within the system. At present, when we apply a credit or voucher to a client's account, it is recorded as a sale or deposit, regardless of whether actual money has been received from the client.

    For instance, in our referral program, when a client refers a friend, the friend receives $10 off their service, and the referring client receives a $10 credit to use towards their next appointment. However, this credit is currently recorded in the system as though it were a physical…

    16 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  13. cancel appointment from reminder text

    Please allow clients to cancel from their reminder!!! This isn't new technology, our old lame software offered this option. It's so much easier and faster than the current options for canceling

    16 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  14. I need clients to be able to sign a membership contract *before* they purchase a membership in the overlay.!

    Right now, I have to figure out a way to get forms to clients when they sign up for a membership, and there's no decent automated workflow available for this. It is cumbersome. So instead of trying to automate it, I send the forms myself... but this is counterintuitive for someone that is actively purchasing a membership, spending the money, and then receiving a contract to sign later on - after they've already committed themselves. It needs to happen in order, in the same workflow process.

    A new membership purchase might not be caught until later on in the day…

    16 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  15. Labs integration

    Be able to perform labs within software or offer an integration

    16 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  16. Ability to have more then one register per location

    The business is wanting the ability to have more then one register. They are a single location but they have multiple "register setups" within the business.

    16 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  17. add an hourly/salary pay rate.

    Not everyone is paid by commission / %

    16 votes
    0 comments  ·  Admin →
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  18. Set deposit amount for all services all providers

    Would like one set deposit amount or percentage for all services all providers rather than having to set at individual level.

    16 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  19. Collect Birthday when booking

    I would like to be able to utilize the marketing feature to send clients birthday emails and discounts but I can't do this because birthdays aren't collected when a client creates their profile. I would like this to at least be an option for them when online booking.

    16 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  20. Outstanding Forms List

    The business would like to be able to view a list of clients who have or have not completed any client forms.

    Right now you can only view on an individual basis through the client profile.

    16 votes
    Waitlisted  ·  2 comments  ·  Admin →
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