6446 results found
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Make client history viewable on professional app
My salon 99% uses the professional app and we do not rely on a the dashboard to operate. When viewing a client's history notes, this isn't possible and we do need to use the dashboard. Client history on app please!
15 votes -
Updating calendar icons to make more visible
Calendar Icons: for arrived, new client, etc. are all white icons and small. When appointments overlap and the first appointment is checked out, the icons are hidden on the next appointment (top right corner of appointment block).
There is also no icon for "Active" appointment state.
15 votes -
Custom term length memberships
Ability to set custom end date terms for memberships, such as in the instance of gifting a 3 or 6 month membership.
15 votes -
Booking interval customization by service provider
I have one staff member who needs his booking intervals online to be every 30 minutes only, not less or more. It would be useful to have booking intervals be a choice for each service instead of 15 minutes or 30 minutes for all services.
15 votes -
Transfer product from location to location
adding a feature on "Adjust Quantities" that allows you to move product from one location to the other, and have it update the inventory at the other location.
Manage > Products > Adjust Quantities > Transfer to "enter location here"
we have two locations, and my location is called "Northeast" if i want to do a transfer to our other location which is called "Uptown" this how it would look if the feature was added:
Manage > Products > Adjust Quantities > "Transfer to Uptown"
and this way the item that i had transferred to "Uptown" would be taken out…
15 votes -
Integration with RX Photo
HIPAA compliant way for spas to take before and after photos
15 votes -
Owner Notifications
We moved from Square to BLVD, and one feature that I miss is that as a salon owner, I would receive text and/or email notifications each time my staff had a new appointment scheduled or cancelled.
It would come through as:
"Owner's Copy: Makenzie has a new appointement with Andrea Johnson for a Lash Extension Full Set"
It was nice because I could gauge what the new appointment flow was... without having to manually log in and view the new alerts.
15 votes -
Need button to toggle off taxes for Tax exempt sales
We really need to be able to toggle taxes on or off for services and/or products. Diplomats, non-profit organizations and others are tax exempt. We have several thousand dollars in sales each year that are non-taxable, and Boulevard has NO solution for this, so we lose money every time: we need this yesterday! We, of course, also need reports to show the non-taxable sales for reporting in accounting and payment of sales taxes to the state authorities.
For more info: https://www.state.gov/sales-tax-exemption/#rulesandregs
15 votes -
Customer can add or update information on Duo app.
When the customer come in and if their information is incorrect such as name or email or phone numbers. we can have customer review that on the duo app to to confirm, correct of update the information
15 votes -
TIME TRACKING
As of now, we have to use a separate software to track employee time off request, time off, sick time, vacation, PTO etc. An integration of time tracking would be super advantageous for salons.
15 votes -
Make Client notes printable
We store formula histories in the client notes and some of our stylists like them printed. There is no good option to print the notes, so we have to copy and paste into word to be able to format them. A printable report of this would be awesome.
15 votes -
$ amount Offer that doesn't discount ever line item
Currently, if you have an offer that is a dollar amount it takes that amount off of each individual item instead of just that particular amount. For example, we have a referral code where clients receive $10 off when they refer someone. When we enter this offer, it takes off $10 for every service and product on the ticket (which can add up to much more than what they offer should be) instead of only the set amount.
15 votes -
Schedule appointments by interacting with the calendar on mobile
When on the Boulevard Professional app, it would be helpful to be able to tap/interact directly on availabilities the calendar to schedule appointments, rather than select the plus sign to add a new appointment.
15 votes -
Track and report for multiple registers
Be able to document multiple drawer counts and registers for salons that have more than 1 register.
15 votes -
See if a client is on the waitlist after booking an appointment
We've had people book an appointment, but still be on the waitlist for a day further out. It would be nice to see in their profile the days they're on the waitlist for, so we're able to remove from all days once we're able to get them in. This has caused us to double contact a few people who'd been in, but still been on the waitlist. Just not sure the best way to track this.
15 votes -
Would be great if Messages and Online Booking notifications also made a sound on desktop similar to help chat notifications
A pleasant chime would help receptionists know they have something to do :)
15 votes -
Set reminders for client birthdays
Set reminders within the dashboard for client birthdays
15 votes -
Print price tags from received PO's for retail items
New York City consumer affairs requires prices on all retail items.
15 votes -
Front Desk Report - Detailed Time Log every step.
As we have Unconfirmed > Confirmed > Arrived > Completed in the Front Desk view.
It would be great to actually track exact time the client arrived. Was active and checked out with the exact time log. Boulevard already Logs this information, we just need a report of it.
Example client Anna had a 1pm appointment but came at 1:10pm
Stylist John took Anna at 1:15pm to his chair but spend 3.5 hours on her instead of the 3 hours allocated.
Anna Checked out at 3:45PM, instead of ~3pm.
As a business we want to know 2 things. If the…
15 votes -
Client cancellations should show up in the client profile immediately...
...instead of only after the original time of the cancelled appointment has past. Currently, cancelled appointments don't show up in client history until they are "history" this can create booking confusion when a client is referencing a cancelled appointment and we can't find it without searching the cancellations report. The cancellation list is very hard to search through since you can't filter or just search a client without loading page after page.
We have a call center team and this has created a lot of confusion for them
15 votes
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