5884 results found
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Client Portal Account Credit
I love that clients can see their available vouchers on the client portal as well as what their membership perks are. I would like them to also be able to see their account credit balance on the portal.
31 votes -
Purchase orders -access within privilege groups
Many of my staff members (in different privilege groups) are capable of completing a purchase order upon receiving inventory. But I don't necessarily want them to have access to all the tabs under "Manage Location", especially Billing and Staff Schedules. Please allow extra flexibility in assigning access for privilege groups.
31 votes -
PHONE APP is difficult to book appointment and see details
As the owner, I should have a much smoother experience on the phone app then I do. It's difficult to book appointments for clients and see details.
31 votes -
31 votes
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Prompt to capture Credit Card information
It would be great if before an appointment could be saved on the stylist books the system prompted the operator to get Credit Card information. We "require" a credit/debit card on file due to a cancellation policy however most clients do not have a card on file because the operator forgets to ask for it. Having a window of some sort pop up to prompt the operator to gather the credit card information before the appt could be saved would greatly increase the number of clients with a CC on file. This would allow our shops to actually charge the…
31 votes -
Credit card needed prompt at booking
During the booking process, if a client doesn't have a credit card on file it would be nice to have a prompt that one is needed.
31 votes -
Shared vouchers
Clients may share vouchers between client profiles
31 votes -
Space for alternative phone number.
There should be an option to include a secondary phone number in contact information. Sometimes clients want to provide both a work and cell number, or do not remember which phone number they have provided in the past.
31 votes -
SEO
Blvd needs to understand why other platforms have prioritized reviews and business listings/a directory of the companies that they work with. Essentially the blvd universe. If you are on a platform that does not list your businesses and have customized follow-ups for reviews, then you are falling behind. My SEO company has advised me to sign up for other platforms based on the fact that Fresha, Massage Book, Mind Body, etc., have business listings that are pulling those companies that use them higher in listings and bringing them more business due to showing up higher in search. I also currently…
30 votes -
We need Dollar amount deposits options, not only % deposits
Some services are charged by the unit and we cannot give a client a price until they come in person. We need to be able to charge straight $ amount deposits.... This is a must!
30 votes -
Referral source at booking for new clients
If new client is booking online for the first time, prompt them for referral source for reporting purposes.
30 votes -
Ability to adjust appointment time after checkout
It would be easier if there was some way we could adjust the timing of services after we have check out the client completely. Currently there's no way to do that, and I think it would be a great idea
30 votes -
Automatic Late Cancellation Charges
I would like to add to this and maybe have a reminder pop up when they late cancel within a certain timeframe that we can set?
If its legal - take a step further and either have the system automatically charge them or put the late cancel charge in their cart/profile to show as needing to be check out by the front desk some how?
29 votes -
Auto enroll clients into loyalty program
Have the ability to auto enroll all clients into the loyalty program.
29 votes -
29 votes
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Add more colors for staff members
As our business is growing we need more colors! It can be confusing checking people in and out if 2 workers have the same color attached to their schedule :) Even lighter or darker shades of current colors would be good! Thank you!
29 votes -
View an audit log of user actions
It would be great for coaching and teaching opportunities for BLVD to time stamp user actions such as processing payments, refunds, bookings, canceling, etc. If an error is made we cannot look back to see who made the mistake and course-correct
29 votes -
Allow zooming on photos in forms and charts when viewed in the professional app
Uploading photos is a great feature for the forms and charts. I was just playing with this, and I realized that there is no option to zoom into the photos which can make viewing details harder when looking on a small phone screen. Viewing on a computer monitor is easier, but zooming would still be helpful there.
28 votes -
Expiration dates with products
With products you sell/offer at your business, you can have the option to tie expiration dates to that product to help when doing inventory, to keep track of when stuff is expiring and you need to order more, etc.
28 votes -
Inventory Tracking
Inventory tracking so if we have zero of a product in stock, you’d be alerted that zero is in stock. We use remote client coordinators and they are not in store to check inventory. We do use product manager to see the inventory but it would be nice to get an alert in checkout regarding no inventory.
28 votes
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