Customizable Lead Times
The default lead time for online bookings at our salon is 24 hours -- however, we have a couple of stylists who would like to allow same day bookings online. A way to customize lead times per stylist would be helpful!
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Jeremy Shieh commented
It is definitely complicating something that is easy but the current one "time frame" fits all is not true to industry. It would be especially helpful if there were per-service overides (and perhaps even per service provider) for the pre-booking time requirement. For example, in a business that performs haircuts and perms; haircuts could likely be booked up to the beginning of the appointment so the pre-booking time would be 0. But a perm would potentially require a consult, or materials; so it would be logical to create a pre-booking time to be more than a day.
Additionally, bringing these requirements to dashboard so that the system is forcing our staff to also abide by the set rules would be greatly useful. The dream is the staff booking something over the phone and then being prompted, "This service should be booked no less than 24 hours prior to the appointment time, to skip this warning press skip which records your manual bypassing of this countermeasure."
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Ashley Beebe commented
Allow a way for multiple booking times in the scheduling hours. For instance, some providers are ok with bookings within 3 hours while others need 12. We also have services (Infra-Red Saunas) that don't use a provider but have to be scheduled as one, those are available immediately with online booking but because BLVD doesn't allow we can only book them 12 hours ahead.
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Ashlee Andreotti commented
Instead of having one setting for all providers online booking parameters, allow individuals to have different times, so not everyone has to agree when the cut off for a client to book online would be.
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Ben Stevens commented
I could really use a date for the farthest booking rather than a number of days. We only open our books through the end of a month and wait to open the next month. The current method makes this more difficult.
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Janet Bresky commented
Instead of just using minimum lead times, we would like to be able to customize timing for when clients are allowed to book online.
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Sabrina Coviello commented
It would be nice to customize the lead time based on employee or appointment type. Some Artists would like same day booking available and some would not. Also we have specific services that should not have same day booking available but we can not separate this.
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Grace Kaminski commented
For example, maximum lead time per service provider rather than just at a business level.
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Kenny McCraney commented
I'd love to have a block that stopped clients from booking an appointment 12-24 hours prior to an appointment
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Christopher Cho commented
There is a way to customize the minimum and maximum lead times for online booking for the entire salon, but it would be a nice feature to be able to customize it based on individual staff member.
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Jeremy Shieh commented
With different locations being subject to different pandemic related laws, we would like to adjust the period of future bookable appointments differently for each location.
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Emily Dretzka commented
Ability to customize individual locations' preferred minimum and maximum online booking lead times at a multi-location business