Improve Duo - Reduce Constant Disconnect and Unlinking
Our practice has (4) of the latest iPad Pros and (3) duos. They are constantly disconnecting/unpairing from the duo and/or unliking from the BLVD software. This is extremely frustrating. These iPads are dedicated to BLVD use and I've tried everything to keep them from doing this. I'm actually quite surprised there aren't more complaints. Please fix this! Before BLVD we had Square and their POS systems is leaps and bounds above BLVD. I can count on one hand how many times the system disconnected. With BLVD at least one of the connections goes down daily. Personally I would prefer a system that the duo is directly connected to a POS or iPad to prevent this constant errors.
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Debra Moreno commented
We have the same issues. We have implemented the unplug at night plug in during the day but always reboot/re-pair with every start of the day! Frustrating as the ipads are specific to the duo!
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Rei Young commented
Agreed. We are having the same issues with our Duo. We've been instructed to leave unplugged for half the day which doesn't seem to help.