7540 results found
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Road Blocks in Booking
Please make a way the client to just log in when booking rather than being sent a code to email or phone. All the steps to finalize booking are road blocks that can cause them to not complete the sale or scheduling. The majority of our clients currently call the office or book on site bc they don't feel the booking platfrom is user friendly.
1 vote -
daily cap per provider per service
As some services could be very demanding, the ability to establish a daily cap per provider per service would be great
2 votes -
referrals
allow the client to enter the name of the person or business that referred them. having to create a new entry for every possible person or business that refers is tedious
1 vote -
make certain services bookable on certain days
On other platforms you can assign services to be booked on specific days, aka Tuesday I only take colors & no haircuts. A way to select services for certain days and not others in one schedule.
1 vote -
repeat appointment function
We are a wellness center with 18+ modalities. We have clients that do set things multiple times a week ever week. Is there a possibility that we can repeat appointment instead of having to build multiple schedules each week
1 vote -
unconfirmed appointments until an intake form is submitted
As a private studio owner with a strict vetting and intake process, I need the ability to keep new client appointments in an unconfirmed/pending status until a required intake form has been submitted.
Currently, clients receive a confirmed booking notification immediately upon scheduling, which removes any urgency to complete required intake forms. This creates significant operational issues including last minute cancellations, wasted appointment slots, and policy violations.
What I am requesting:
-New client appointments remain in a pending status until intake form is completed
-Client receives a pending notification stating their appointment is not confirmed until the form is submitted…1 vote -
Different screen choices for client ipad instead of check in
Instead of having a client check in screen there could be other options. Solo estheticians with everything in their room don't really need a check in screen.
1 vote -
Default to the staff member who entered the suggest product onto a client's profile as the seller
When adding a suggested product to an order it should really default to the staff member who entered the suggest product onto a client's profile as the seller, or at least show which staff member suggested it so the proper staff gets commission.
1 vote -
Multiple consumables tied to a service that appear as a single, clean service on the client receipt.
Would like a way to offer a service that's comprised of multiple consumables trackable for inventory (ie. Microneedling service + topical exosomes with associated microneedling cartridge and exosome dose) - presented as a single, clean service to the client without showing the client the internal consumables on the receipt. Having a top-level service with associated add-on services configured with product usage allow for proper inventory decrementing, but would like to hide the internal consumables from client view.
2 votes -
Providers should be notified when a patients payment/membership fails
Providers should be notified when a patients payment/membership fails
1 vote -
Allergies and Medications
Allergies and medications are not as visible on the patient profile as they should be, and this is a patient safety concern.
This information needs to be more prominent and easy to access at a glance. If it’s buried or requires extra clicks, it increases the risk of missed allergies or medication interactions. Making this more visible would help providers make safer, faster decisions and improve overall patient care.
1 vote -
Chart complete color change
Color change on schedule for open vs completed charts
1 vote -
Be able to add dates to the reports
Be able to see dates as a reporting column or row
1 vote -
Waitlist on Autopilot
When a client cancels their hair appointment, this system automatically finds the next client on your waiting list who wants that exact slot, texts them, and books them in — all without you lifting a finger. It means empty chairs get filled, clients who have been waiting get seen sooner, and you never lose money to a last-minute cancellation again.
2 votes -
request time outside of scheduled hours
I need an option for clients to request a time for a service outside of providers scheduled work hours and have them decide if they want to come in of not.
1 vote -
Promo direct booking link
Direct booking link for any promos we want to run, currently this isn't an option
1 vote -
Report for first time clients per day
Make it easy to identify and report on clients who are scheduled for their first visit in the next day (whole business). Right now, the Clients list filters don’t reliably match ‘upcoming first visit’ for a specific date range, so we have to manually scan the Calendar and look for the star icon next to new clients. A simple filter or report view that combines ‘upcoming appointment date’ + ‘first visit’ would save a lot of time.”
3 votes -
Specific Day Booking
Let certain services be booked on certain days. For example I want people to only book Botox on Mon Wed Fri.
1 vote -
send digital gift card purchasing in person
When someone purchases a gift card in person, there's no option to send a digital gift card to a recipient. It only sends the purchaser a receipt. We don't want to carry physical gift cards, but there should be an option to send this digitally.
1 vote -
Packages sold at same time as checkout
INSTEAD OF TWO TRANSACTIONS IT SHOULD STAY AS ONE, lets say someone is getting botox and wants to also purchase a package. instead of two transactions it should just stay in the one transaction and then you can do it all together... deduct the package and sell them the botox and sell the package all in one. you feel me??
2 votes
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