7195 results found
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Client reviews available to individual service providers
With our previous software, service providers were able to view their client's reviews from their app. We miss this feature and it is time consuming to share the reviews from the main spa email.
1 vote -
Business service charge change needed
for salons we need the option to business service charge per oz and link it to the product for inventory. Thank you!
1 vote -
Ability to allow cash as payment on membership renewals
Because certain states and cities require businesses to allow clients to make cash payments towards recurring memberships, having a way to satisfy a membership renewal is a critical need.
1 vote -
Appointment Auto-Duration
When appointments are scheduled and you have modified the time durations, it's very frustrating that if you adjust times or clinician, it changes the appointment duration back to the default, so you have to go back and correct it again. UGH!
1 vote -
Make it possible from front desk view for receptionist to resend paperwork
Our front office calls all the new consults for the week and explains the new client intake with them. It would be nice if they had an option from the "forms and charts" section to resend paperwork if needed.
1 vote -
Make photo gallery available for use in notes
Add the option "add photo from gallery" to the notes that have images
1 vote -
add to calendar
Allow clients to save their appt directly to their calendar
1 vote -
Product Quantity Adjustments Summary - "Return" reason drilldown with transaction details
It would be extremely helpful if clicking on the “Returns” count for a product would open a detailed view showing exactly which transactions were returned for that timeframe.
1 vote -
After client check out shrink the appointment blocking if shorter than originally booked
If a service is scheduled for 2 hrs. and it only takes 1 1/2 hours, upon check out the appointment should shrink up and leave a gap. I am trying to coach employees that overbook time how they could get in other services and are wasting time and utilization of their day.
1 vote -
Show who is signed in
It would be nice to know who is signed in on the home screen such as initials next to the icon in the top right corner. This would be helpful for those who have multiple users using the front desk computer.
1 vote -
Appointment preview show reschedule date instead of initial booking date
On the calendar view, when you click on the appointment, it would be helpful to see the date that the appointment was rescheduled, rather than the original booking date and rather than having to click into the appointment and having to view the appointment details.
1 vote -
Clients should be able to see current appointments on booking page
Clients need to have multiple tabs open to see their current appointments vs. booking a new appointment. Makes it hard to schedule/reschedule around their calendar.
Would like them to live in one space to encourage ease of scheduling.
1 vote -
Clients should be able to see current appointments on booking page
Clients need to have multiple tabs open to see their current appointments vs. booking a new appointment. Makes it hard to schedule/reschedule around their calendar.
Would like them to live in one space to encourage ease of scheduling.
1 vote -
Client Passwords instead of one-time code
Clients want to enter a password instead of a one-time code verification to log in and book.
Either have the option to enter password or to receive code would be ideal.a
1 vote -
Better visibility into the reason codes for when card are declined
Having easier to see and understand reason codes for when a card transaction fails, whether during checkout or for a recurring charge like a membership.
1 vote -
Make negative balances more obvious when booking!
It would be super helpful to have an alert by a client's name if they have a negative account balance.
1 vote -
file sending
There should be a way to send files to patients. There are some patients that need to get labs done and there should be a way for us to send their lab requisitions through BLVD, whether it is through text, email, patient portal, etc.
1 vote -
Have add on services such as haircuts replace the finishing time of a selected service to allow for services to be split between two or more
We often have clients who want to have color done by one stylist and cuts done by another. Currently add on services only apply to the initial stylist selected for your color and when booked a la carte online, the cut is placed after the "finishing time" which causes unnecessary gaps in the schedule where the second stylist should be performing the cut rather than an obsolete finishing time showing up on the book.
1 vote -
Clients tab: filter by whether a client has account credit
Boulevard can now allow filtering the client list based on whether they have unused vouchers. It would also be useful to filter by other liability types such as account credit.
1 vote -
add a plus sign to online booking view
Is it possible to add a plus symbol on the online prices? I've resorted to listing so many choices on my menu because I have to break everything down showing prices separately for short, mid, long hair, otherwise clients automatically assumed thats the final price. Not sure if anyone else has this issue. Thanks for taking the time.
1 vote
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