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  1. 1 vote

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  2. We require payments upfront before treating a patient. It would be helpful if we could take a payment for the service, without it completeing the appointment until we are actually done with the service so that staff knows the patient is still here.

    1 vote

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  3. it would be easier then voiding a whole order just to add an item -- would like to add to an order ongoing before final submission

    1 vote

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  4. We have noticed some clients have been able to submit liability forms without actually signing, is there a way to make sure it wont submit without that signature?

    1 vote

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  5. Could email receipts be sent in the same format as how it viewed in the reception app please?

    This layout which the client receives starts with the price after it's been discounted, then the original price, followed by the amount discounted from original price. Would you consider eliminating the original cost, and only highlight what is actually being paid and the discount? It just looks a ittle backward. Thank you!

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    | Emma Sandler |
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    | Date: | 2022/08/30 |
    | Order ID: | 5791 |

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    | Keratin smoothing treatment 100% formaldehyde-free with Aaron…

    1 vote

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  6. 1 vote

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  7. I get clients all the time that want to tip our front desk receptionists. Most clients bring cash and can tip this way, but I would like the client to be able to tip the receptionist via card when they are checking out if they don't have cash.

    1 vote

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  8. We have a lot of providers who do services in different amount of times. Too often we are having to book the wrong service that we know is a certain amount of time just to book a spot. Then we have to go in and edit the whole appointment again. It would be amazing to be able to edit the amount of time of an appointment BEFORE we confirm. :)

    1 vote

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  9. Ability to turn on and off per service provider or per service provider role. Ideally this is for both ends, novices will need extra time with new clients and masters may need a defaulted lesser time with new clients.

    1 vote

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  10. It's so time consuming to check every single staff member when configuring services. There should be "all" and "none" buttons to help speed the process up. Same thing for resources. We have 5 different machines for one treatment in some cases so "all" and "none" buttons would help.

    1 vote

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  11. It would be great if your system kept a memory of which clients we look up. Sometimes I back out too far and then have re-enter the clients name, whereas it seems it would work well if the client I just looked up was at the top of the list of names under the search bar (which seems to be completely random as far as I can tell.) Thanks

    1 vote

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  12. The outcome or definition is different depending on what report you are pulling. New client in reporting is based on if boulevard has seen the client w appt before as opposed to on calendar it's when a new profile first has a service. Then to further complicate things, if you pull retention metrics is based on whether the service provider has seen the person or not.

    1 vote

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  13. Add Marketing Suite as an option in the "Choose a workspace for this idea"

    1 vote

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  14. This would be very useful for the first time upload of products to Shopify before merging data with Boulevard. Right now it is very hard (sometimes impossible) to get the information needed out of Boulevard and then to format it properly to import into Shopify.

    1 vote

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  15. 1 vote

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  16. Vagaro shows the staff member's rating number (5 stars, etc) on their online booking, and we would love that feature too! Currently the ratings in Boulevard are really only seen by the front desk team - they need to be seen by clients to really be helpful!

    1 vote

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  17. We moved from Square to BLVD and this is one feature I miss. I liked seeing email messages that let me know how much and when each transfer would be,

    i.e. "Your Friday transfer of $3,561.00 will be sent on Sunday"

    It would be nice to not manually have to check on transfers.

    1 vote

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  18. i'd like it to be mandatory for clients to need to include their DOB, address, and emergency contact when booking in addition to full name, phone number and email address instead of manually having to add this from my created forms

    1 vote

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  19. And give those with manage privilige ability to change single day's booking interval for that day from that view. Trying to cut down steps of when a manger sees that a particular day would benefit from altering this hidden feature that greatly impacts booking, from a dozen clicks of navigation to less and more intuitive.

    1 vote

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  20. Quickly be able to identify time block reason such as - "Ask before booking" "Sick" "Color Only" " Book am first" "only existing clients here" "Lunch"

    1 vote

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