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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7186 results found

  1. When charting certain injectables such as neurotoxins there may be numerous pins and having to shrink each pin size is extremely time consuming. The ask is to be able to select a default pin size for the chart as a whole versus having to resize each one. Having a legend on the side would be helpful as well if pins would not show all the details within the photo.

    1 vote

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  2. their should be an easy way to reconcile the specific gift cards or vouchers that were redeemed and or identify the product or service that the card was applied to.

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  3. The current system allows more pedicures to be booked than we have chairs available. Causing us to have to reschedule clients to another time and/or day. This happens with online booking as well as in house booking.

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  4. Add an Inventory Adjustment Reason for Donations and/or add a note option for inventory adjustments.

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  5. We can't keep track of who is making changes, making appointments or cancellations so sometimes its hard to determine who the client spoke to. I know we can sign in and out every time but our office has one desktop we all use to check clients out and logging in and out is not realistic for us. There needs to be some sort of initials or sign off when doing anything to the schedule.

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  6. The Problem
    Many seasoned service providers (e.g., hairstylists, massage therapists, personal trainers) reach a point where their schedules are full, and they prefer to maintain relationships with existing clients. However, the current system doesn't allow them to filter who can book. This creates several challenges:

    Providers have to manually decline or reschedule new client appointments, creating friction.

    New clients may feel frustrated after booking only to be told they can’t be accommodated.

    This increases admin overhead and reduces the provider’s satisfaction with our platform.

    The Solution
    Introduce a “New Client Booking Restriction” toggle in provider settings:

    ON: Only existing clients…

    1 vote

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  7. Client Notes: Add surgery section, better yet- add custom tabs so practices have flexibility. Allow linking to forms/charts.

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  8. I wanted to suggest a feature enhancement that would significantly improve workflow for providers. Currently, there is no direct functionality for lab ordering or generating lab requisition forms within the platform. This results in extra manual steps, including creating lab orders outside of the system, storing them separately, and emailing them to patients via other tools.
    It would be incredibly helpful to have a feature that allows providers to:
    Order labs or select from common test panels directly in the EMR
    Generate a printable and savable PDF lab requisition
    Email or securely share the lab order with patients through the…

    1 vote

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  9. Google Analytics no longer uses "Conversions." Instructions are outdated, causing user friction. Please update!

    1 vote

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  10. Please update support documentation: "(gear icon > Online Booking > Conversion Analytics)" is no longer the path. --> "Client Experience" has replaced "Online Booking" it seems.

    1 vote

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  11. Allow gratuity on all services and products as a single total rather than individual services and/or service providers.

    1 vote

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  12. Have receipt emails sent to clients show them how the appointment was paid for whether account credit, gift card or credit card.

    1 vote

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  13. Including appointment service discount in the API for Appointment Services to track the usage of an offer code for appointments booked in the future.

    1 vote

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  14. I'd love if "finishing time" had a similar visual block to "transition time" so it could be distinguished on the calendar view

    1 vote

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  15. Allow for creation of promotional products that don't skew retail product averages. I.e. I want to send thank you cards to patients and track that in BLVD on the patient profile (and possibly a separate promotional product report) but don't want to skew retail averages because it is a product.
    Almost like a 'misc product' or 'misc item' that doesn't skew data on retail products.
    Would also be helpful for promotional items

    1 vote

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  16. We have some services that are member-only services and would like our members to be able to self-book. However, we have issues with non-members also booking those appointments.

    1 vote

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  17. ability to copy previous appointment notes from previous appointment using the app.

    1 vote

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  18. When looking at the cancellation appts it would be nice to either be able to delete them onced you've followed to see if they've re-booked, or be able to see if they have rebooked from that screen.

    1 vote

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  19. I’d love to suggest a streamlined feature for the Boulevard Duo app check-in process: the ability to add 2–3 short, customizable questions that pop up when a client checks in—without requiring them to complete a full form.

    These would be lightweight, quick-response questions (multiple choice, yes/no, or short text) designed to improve client care and communication in a seamless way. For example:

    “Do you prefer a silent appointment?” (Options: Yes / No / Depends on the day)

    “Have you recently changed anything in your skincare or medications?” (Yes / No)

    Optional third question (customizable per business or provider)

    This would…

    1 vote

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  20. clients need to access their info from the booking overlay not the "your appointments" link

    1 vote

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