5885 results found
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Tip adjustment for clients
Allow clients to add or adjust a tip amount after the service is completed. Most clients do not choose an option for tip when booking because they think they can adjust once they have been checked out. 80% of my clients do not realize once they click "cash tip" during booking there is no option to change it.
1 vote -
Mandatory pop up note after each client appointment for service provider
Mandatory for service providers to write in what they did for the client of their appointment so we have recorded progress or in a big salon with multiple service providers, it would decrease miscommunication and expectations when subsituting for someone with their client while it will start training people to be better communicators and attentiveness of clients
1 vote -
Beta Reports: Instead of trying to decrease the automatic refreshing of these reports...
...I think it would be more useful to have them at longer intervals like 6 hours each or even twice a day and provide the option to select the report to be prioritized as the next to get refreshed. I imagine that most businesses do not use the BETA reports feature on a basis of needing information from the current day. In this case, decreasing interval of refreshing would have little impact to businesses, but to provide an option to skip all the scheduled refreshes to the queue of locations needing a refresh on a particular report (or all) would…
1 vote -
Let service providers see their personal history with client
You're currently unable to see your history with a client, it only shows the most recent history for the client themselves. This isn't helpful if it has been a long time since a service provider has seen a client, because the initial interactions will be potentially off-putting (i.e. "Nice to meet you" versus "Nice to see you again!").
1 vote -
Allow tips to be left for person logged in making a sale
We are a sauna, our service providers are sauna cabins, so leaving a tip to the person cashing you out would be a great option. As well, there is no option to leave a tip for purchasing a product. We are about to move to a larger retail section and it would really be appreciated for clients to be able to tip the people that helped them.
1 vote -
Close Out Button from 4 Day and Week View
It would be nice if there was a button to close out the week or 4 day view. When you click on the week you have to go back to the filters to get back to where you were.
1 vote -
Purchase Order - option to add mulitple duplicate items
We often have products that we price the same but their cost is different. We need our purchase orders to match our billing slips exactly. Would be nice to add multiple line items to a purchase order, for example...
Ring $40 - Cost: $20 - # of items: 4 - Total $80
Ring $40 - Cost: $23 - # of items: 4 - Total $92
etcetera...
1 vote -
Need to be able to see what service are excluded for discount ideas. Right now there isn't a was to see that.
When inputting services for a discount. I tried to see what services I excluded to make sure I got them all that didn't apply to the discount, but I am unable to view that. It isn't an option.
1 vote -
Display "show more barbers", customers don't know they have to scroll to view more.
The default view for booking shows the first 5 barbers, but there is no scroll bar or indication that the consumer can scroll to view more barbers who may be availalbe for the day. This results in fewer bookings for barbers who are not in the "top 5"
1 vote -
The ability to Add On already inserted services in a dropdown menu rather than adding each one separately as an ADD ON Item.
Having the ability to ADD ON existing services with a dropdown menu Instead of having to completly type every description, price, duration, etc to ADD ON to another service would save so much time and frustration.
1 vote -
Check in Notifications to ALL Service Providers on the Booking
We now book Massage at the same time as a Lash appointment. We have 2 different providers. Both though need notifying that their guest is here. Only the first booked receives it right now.
1 vote -
Ability to cancel all existing appointments for a client (not recurring)
If a client would like to book all their appointments, it would be more convenient to do it with one function instead of individually having to cancel them. This is when they are not booked as recurring but possibly booked a couple of blow dry appointments and a couple of colors on individually chosen dates.
1 vote -
Create a 2 week view of calendar (specifically for one stylist at a time)
It is more common for clients to reschedule from one week to the next, and it would be nice to have the 2 week view of their schedule (and also just be able to drag the appointment).
1 vote -
1 vote
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Back in Stock Notifications
It would be great to be able to create a templated text message complete with a list of customers who want to be notified when a certain product is back in stock in the shop.
1 vote -
Remove Staff Photo
We need the ability to remove a staff photo, without replacing it with a new one.
1 vote -
Warning before losing unsaved changes to Purchase Orders
I was working on a Purchase order and had heavily edited things when I accidentally clicked outside the PO area on the screen. It closed the PO and lost all of my changes. It would be nice to have a warning that there are unsaved changes before it throws them away.
1 vote -
Check In From Car & get automated custom response
Due to Covid and asking clients to wait outside in their cars and to text upon arrival, it would be helpful if similar to when picking up food ordered ahead of time and picked up (like at Panera for example) you could click a link that says "I'm Here and parked" Then for it to be an autmoated text repsonse that their technician will be right with them... Or to wait patiently while your stylist gets the suite (or chair, salon, area, etc) ready for you.
This is especially great for suite owners, barbershops, salons, etc that may have limited…
1 vote -
Staff schedule - edit an employees hours for each day of the week in one screen
From the staff schedule, allow editing the employee's hour for each day of the week in a single screen.
Right now edits require clicking into each day to configure, which makes it tedious and time consuming.
1 vote -
More than three days history in messages tab
I am trying to find a history with a client, and I cannot for the life of me remember their name, but I am pretty sure I texted them 5 days ago. Unfortunately, I am unable to look more than 3 days in the past to see if I can find the messages with them.
1 vote
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