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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7183 results found

  1. Ability to track who has shared a link that hasn't been used to determine success of offering and client behavior.

    1 vote

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  2. Would be nice to see future sales for that given month, my other software was able to calculate what the sale would be for that month based on appointments. This was helpful for team goals.

    1 vote

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  3. Would like to see the Manage appointment button in client communications to say 'Your profile' so they understand there is more than just their appointments that they can manage.

    1 vote

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  4. We would like all product customization to be on the first screen where you create / name a product.

    This would save us a lot of time when adding new products, as we can complete all customization.

    1 vote

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  5. We would like the ability to add all service options at the time the service is created.

    This way, we do not need to then search the service then make modifications and assign staff for example. This should be available on the same screen we name the service and select a category.

    1 vote

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  6. Be able to edit service duration at checkout if the service is changed at checkout. We want to be able to track service provider's utilization, but can't if the duration changes to 0h0m at checkout.

    1 vote

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  7. Be able to edit service duration at checkout if the service is changed at checkout. We want to be able to track service provider's utilization but can't if the duration changes to 0h0m.

    1 vote

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  8. Messages need to have the ability to be organized, I find that the notification messages with confirmations, makes it hard to find the actual patient messages.

    1 vote

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  9. I think we should have on the service providers' daily reports what their highest day/lowest day is to date. It may encourage them to increase.

    1 vote

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  10. It would be nice to check out/merge clients having multiple appointments without having to delete the merged appointment.

    1 vote

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  11. The automated referral program should allow you to add the referral credit not just at the first visit for patients. Sometimes patients come in and only have a consultation done or we may miss the giving the credit at the first visit. The option to add the referral credit in should remain in the checkout window even after the first visit is completed.

    1 vote

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  12. When a guest books - if tells us if that was booked by our system or the online booking. When it comes to finalizing payments and closing out the appointment, I can never trace it back to who it was to correct any mistakes made at check out.

    1 vote

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  13. Please make an easier way to draw attention to a note. Like a sticky note or post it that can be attached to an individual patient document or chart. Bonus if you can tag staff members to direct attention to the note

    1 vote

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  14. It would be so much more efficient if there was an in basket for medical directors that all documents or forms needing to be signed would be due sent to. This would save so much time and duplicate work.

    1 vote

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  15. Make it to where clients arrive twice when they are booked with two separate providers. For example, if they have a lash appointment an hour before a hair appointment, they can "arrive" twice so each provider knows when they are ready for the next service.

    1 vote

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  16. It would be helpful to have customizable features under the clients name. Things that are linkable to the chart notes like DOB or allergies. If they could be posted on the calendar view under a clients name within their appointment. That way we can see important details as glance.

    1 vote

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  17. I have artists that work at both locations and since we are on a sliding scale it woulds be helpful to base their commissions on the total from both locations not just one.

    1 vote

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  18. I would like to be able to search for a form or chart I want to be able to quickly find and make updates as needed.

    1 vote

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  19. When hover on name on calendar it shows picture! This is amazing for customer service. Being able to recognize client and use first name when they walk in the door

    1 vote

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  20. Ability to disable client accommodations at the business and location level

    1 vote

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