5885 results found
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Keep intentional schedule gaps when editing appointments
When editing an appointment with a gap between services, the gap is removed when you save the changes. Example: Massage from 10-11 Facial from 11:30-12:30, Pedicure from 12:30-2.
If you change the pedicure to a manicure, the manicure and Facial times are changed to remove the 30 minute gap. You then need to go back and change all of the times to be correct again. (pity the person that didn't write down what they were to start with!)
Usually we have intentional gaps for lunches during spa days, or because there is a conflict and they can't do the services…
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Birthday Points
Hello,
Our clients currently receive an email for their birthdays notifying them they have a $10 credit that can be used at their next visit. But these credits to not automatically hit their account. We would like blvd to automatically apply these. Other wise we have to do this extra step at checkout.
Thank you
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Client option of "book this appt but book an alternate appt if it becomes available"
Then boulevard automation coming to action if the appt becomes avialable to reschedule it.
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Add a tag for "Vaccinated"
Or make the ability to create customized tags/icons!
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Decouple online booking widget from online GC purchasing
Users currently don't have control. If a user wants to NOT do online booking but HAVE online GC purchasing, they cannot turn off Online Booking. This is a design flaw. Online GC's produced and emailed then have a "BOOK APPT ONLINE" option...but it shouldn't!! This gives clients a work around from our booking process that causes us time and headaches. Please decouple online gc widget from online booking!
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Let stylists decide if new clients automatically take 60 or 90 minutes when self-booking online
Currently, when a new client books online, only 60 minutes is allotted to them. If they have dense, long, or very thick hair, 60 minutes is not enough time to accommodate them. It would be nice if stylists had the option of allotting 90 minutes to any new client who books with them.
Thank you! Very robust application & the constant maintenance is always reassuring, thank you coders. -Jonathan
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Product Button under Appointment Preference in the widget.
To be able to have a separate product button for clients to buy products with ease instead of having confused clients trying to search under "individual appointments" for products only.
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Booking In Safari browser
Hello Boulevard,
I just received this email from a client and wanted to pass it along
"I often have trouble booking on Safari, everything works until I have to hit the "add $37-42" button after selecting a stylist; that button seems to work on Chrome but not on Safari."
Thank you, Jeff
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service numbers in real time
PLEASE UPDATE OUR SERVICE STATS AND UPDATE OUR SERVICE AND RETAIL NUMBERS IN REAL TIME AS THE DAY GOES ON SO WE CAN KEEP OURSELVES UPDATED WITH OUR NUMBERS AND GOAL FOR THE END OF THE DAY AND IT WILL MOTIVATE US TO UPSELL MORE
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1 vote
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Time & Criteria based counter for clients appointments
It would make logistics and workflow a lot easier for services like ours that is time dependent, based on the last time that a client came in for a particular service. For example, if a client came in for a new set on the 1st of the month, but then he/she tried to book a two-week service at the 18-22 days after, the system would not allow them, as it has actually been closer to three weeks after their last session. Another rule-based booking criteria would be if there were a client that is new to the salon, but they…
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Consultation booking over phone, I'm a receptionist.
Right now there is no way to book someone for a consultation.
What I do is "block time" then enter a description of "Consultation - Jane Doe", & then I also book a "miscellaneous appointment" so that the client will get something on their end.
Simply adding "Consultation" to the list of options would be a great help.
It would also look a lot cleaner than these two chunks side by side, & it would save time, & it would be more legible.
I can understand how people booking consults online could be undesirable, but for we receptionists to be…1 vote -
staff summery report to include service charge column
love that you have a report that shows a snapshot of our week. could we please include a column that shows what our service charges were so we can better figure out our potential pay for the week
1 vote -
See it first, make that note
Sometimes all you have to do is make a note and be done. So how about we just open up our client, click their name and the ADD A NEW INTERNAL NOTE is right there???? how wonderful, skip the scroll till yrs past.... save the time!
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Staff member icons could show up next to available appointment times.
I love the feature that supplies best times when booking appointments in order to maximize efficiency on the schedule. It would be a nice feature though to have either the names or the icons of available staff members pop up next to those times. This way, if a client has preferences on who they see or don't see, the receptionist doesn't have to go back and forth on the screens/tabs in order to choose the right appointment time. Could also be useful for shops that handle booking by seniority, balance of appointments, or some other metric.
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Add adjustment capabilities for tips for renters who don't have a merchant account
I am in need of a way to deduct the merchant fees from tips for stylists that are renters. We aren't able to use separate merchant accounts because I also take a small percentage for miscellaneous overhead and using separate accounts doesn't allow for that commission deduction. It would make it easier to just have it auto-deducted instead of me having to calculate that every pay period.
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Some visual element that shows if an email of a client is tied to a password-made account so we know which email to use when merging.
Right now if a client has multiple accounts and they don't make passwords for one account but did for the other email, we have no idea which one should be the primary to merge. Also we have no way of knowing what emails are tied to accounts
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Be able to book two of the same service within one appointment
It would be nice to allow a client to book two of the same service under one appointment without having to make it a group booking. For example, if we have a parent that wants to bring their 2 kids in to the salon at the same time for a cut they can't book both their children in the same appointment because the system only allows you to book one service per appointment. Would be nice to have the feature where you could book 2 of the same service!
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1 vote
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Add "Store Admin/CRC" and/or "Call-ins" to Referral Drop Down List
When you are creating a new appointment it would be good have other options on the Referral Drop Down list. This would enable us to capture how many appointments are being booked because people are calling the store direct, vs booking on-line or the Stylist Self-booking
1 vote
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