7538 results found
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1 vote
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Do not include tech Names in reminder emails/text for “Anyone” bookings
When a client selects “Anyone” instead of a specific technician, it means they agree to be seen by any available technician as part of our rotation system. In this case, technician names should not appear in reminder texts or emails. Including a technician’s name can create the expectation that the client will be seen by that specific technician, which can disrupt rotation fairness and scheduling flow.
1 vote -
Add client's last visit to the overview tab in the client profile pop up.
Have a new line named "Client Last Visit" between "Scheduled Appointments" and "Scheduling Alert".
1 vote -
New Payment processing System
The payment processing is clunky and doesn’t allow the mobility of on the fly check outs. I had a pt complain today that our set up with a seperate monitor is the most risky for fraud. Having a true compact processor (like stripe or godaddy has) and ability to swipe on the phone would be much more streamlined.
1 vote -
Connect with Faire for easy inventory additions
It would be great to be able to upload inventory from faire. They have connection with Shopify, clover and square.
1 vote -
"clipboard" to easily reschedule appointments
If there could be an option added to move appointments to a "clipboard' to easily reschedule the appointments. We were using booker before and that feature made it so easy so appointments that needed to be rescheduled wouldn't forget to be cancelled and you didn't have to create a whole new appointment.
1 vote -
Remove expired offers
When an offer reaches the end of the timeframe for when clients can redeem it, the offer code should automatically be deactivated and removed. This would save time by not requiring it to be manually removed.
1 vote -
Report for Offer Inactivity
A report that includes offers with most recent redemption date. This would enable businesses to review which offers are stale and can be deactivated.
1 vote -
client bought package online notification
Would like to see notifications when clients purchase packages online. Currently it only pops up in sales but staff don't always remember to look there.
1 vote -
Workflow inefficiencies created by Boulevard Platform
One of the biggest issues with this practice management platform is the lack of operational workflows truly aimed at improving each practice's management of their business.
We need to be able to have unique customizations directly through boulevard as we are not paying to utilize BLVD as a merchant processor but rather for our practice operational needs and medical records. Not giving us an option to create a unique experience that fits our brand is disheartening to say the least.
The amount of work arounds we have had to create and the amount of money spent on outside apps to…
1 vote -
Client Customization
Wondering if there have been any updates on this request? Again would like to convey the importance of this as it is essential to our brand and our ongoing willingness to continue to be patient with boulevard. I am not sure if the reason boulevard cannot do this is because of the fact that it wants to control how patients are being navigated with communications through boulevard to only optimize boulevard and its search engine optimization?
But again from a practice who has a marketing team boulevard has contributed to the downgrading compared to the service we came from "Patient…
1 vote -
Client Profile Critical Info (Medications, Allergies, Cautions) Easily Viewed and Edited
After Entering their Allergies and Medications their client profile, Medications and Allergies should be more importantly displayed AND be able to be editied by provider or in the portal by the client.
I know I change my supplements all the time, a lot of our clients do the same. It would be nice to have a mediations list and history of edits to look at when evaluating their health and skin.
Allergies need to be taken more seriously than a small tab in the notes section. They are easily overlooked right now. I would love to see them with their…1 vote -
packages reports
When Pulling up the Products Sales Report, Packages are Included. If they are a retail Package I can understand but Service Packages do not belong in this report. Yes, we can exclude each one but not the entire category which is time consuming and clunky, which leads to errors.
1 vote -
Allow a client to be checked out without having an Appoinment
When sale is selected and we put clients name please allow us to check out a service
1 vote -
Change active membership's location without cancelling/reselling
A client may have purchased a membership at one location but moved and started frequenting another. It would be great to be able to simply change the membership location so they start getting billed where they are receiving services.
1 vote -
feedback after appointment
It would be great if we could send a google form post appointment for people to fill out? like on the marketing tab could it automatically send a email or text after someone checks out with a link or something like that.
1 vote -
Med spa's need the ability to have Computerized Physician Order Entry
As an RN working in a med spa I need a way for the physician/ PA to write orders that I can then execute. They need to be tied to specific clients.
1 vote -
Combine Professional and Duo functionality for checkouts
Allow me to start a checkout on the professional app, and when it asks for a card, it switches to the DUO checkout screen and bluetooth connects to my duo. I can just turn the iPad around for the customer to complete their part, and then it goes back to the app screen for me to finish the checkout. Would make mobile checkouts easier, plus make it easier to have resilient options if the internet is down as our iPad has a cellular modem.
1 vote -
Create a fragrance specialist category for stylists!
Fragrance specialist should not be lumped under "Beauty Stylists". It's a misnomer and causes confusion!
1 vote -
Create a fragrance specialist category!
It isn't appropriate to lump fragrance specialists under the banner "beauty stylists". It's a misnomer and causes confusion.
1 vote
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