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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7196 results found

  1. It would be great to be able to see a count of the amount of clients that are set with each Referral Source with in a report. Instead of manually calculating each source.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  2. I need a report that shows how much $ we did by specific services. I also need it to be broken down by cash, cc, allē, etc. We need to know how much we spent on products to perform services and then subsequently how much we brought in. Highly important!

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  3. When booking an appointment, it is extremely inconvenient and time wasting when the system automatically chooses different rooms for each separate part of a client's appointment, if they are doing multiple things. This is very counterintuitive and it's so frustrating to have to correct it all during booking and/or after booking for all the appointments that were mass transferred when we switched to this software. It should automatically keep you in the same room. Its much more efficient to only have to correct 1 piece of an appointment, on the rare occasion when we have to change a room.

    1 vote

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  4. when clients are wanting to be on waitlist for a certain employee, it should tell the client the employee's hours/ what days they work so they don't put themselves on the waitlist for a time or day they are not here.

    1 vote

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  5. Please add an option to NOT receive cancellation notifications to the practice's main email address. If we remove the email, the patients will not be able to se it.
    Thank you.

    1 vote

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  6. it would be great for clients to get automatic messages 3-6 months after their visit reminding them they are due to come back.

    1 vote

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  7. It would be helpful is the notes on the waiting list were visible without opening the specific wait-list entry. It creates a lot of extra steps (and time) when trying to fill a spot (before it gets filled online, or by another employee)

    1 vote

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  8. We are trying to create a communication touch X amount of time after specific services i.e if we checked out a moxi today, a text will be scheduled to go out in 6months reminding the client that a its time for a maintenance treatment,. We have tried creating audiences and sending out blasts but the "last appointment" filter isnt granular enough to be specific in the messages - we would want to build out this communication for multiple service types and messaging

    1 vote

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  9. 1 vote

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  10. Would like options to remove tip sale from the receipt text and emails.

    1 vote

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  11. We would find it helpful if we could adjust how many loyalty points a client can use at one time.

    1 vote

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  12. For a multi-department business, many clients are annoyed when they're forced to interact with the iPad during checkout, while it's essential to have others review their services.

    Clients should not be required to hit "Continue" after reviewing their order. There's already a separate option "Prompt client to confirm total" that we would turn on if we needed the confirmation.

    1 vote

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  13. Allow a set rate for all appiontments made from the website to have a flat rate of $50. Setting percentages is difficult and makes it complicated, if you change pricing then you have to go make changes for each service, staff member, etc. Creating too much work.

    1 vote

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  14. Please stop adding the business charge to the daily performance, business charges are a PART of the service not labor and its confusing my new staff when they see business charges inside the daily total and always think something is being taken from them. PLEASE I beg you just show them the total they can earn commission on, not the business charge so they can see what to expect on their pay. They always think money is missing

    1 vote

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  15. If a client comes in and states they would like to do the same treatment they did for something in the past it is so easy to look at the history in their chart for a daily post but now using a treatment record it is time consuming to look and find a specific date and treatment. Wondering if the notes in charts can be transferred automatically to the the notes in the patient history to easily see what was done.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  16. Google Analytics or Boulevard Report tracking to track clients who create a cart in the booking widget and don't complete the following steps. Having the ability to see what the exact drop-off points are would be most helpful for understanding where opportunities for improvement exist.

    1 vote

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  17. I want to have images next to the services added to the menu so clients are more enticed to book. Booking sites like vagaro does this and they don’t even charge as much as boulevard

    1 vote

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  18. Some employees want to be able to adjust their schedule hours via app, but are not able to do so via app, it would be much easier if it was possible to adjust location hours via app

    1 vote

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  19. Some stylist are still training and not the most appropriate to place with brand new clients who have never visited the salon before...or they're inappropriate to book with until a client has been at the salon at least 2x or more

    1 vote

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  20. To have the ability to have charts grouped together by services. When you have a client that gets multiple services having to go back through charts to see what you did last is very difficult.

    1 vote

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