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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7193 results found

  1. I would like to be able to add prepaid product units directly to a client's wallet. There needs to be more ways to add credits with notes into a patient's account.

    1 vote

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  2. Allow for charts to have a preset tool (eg. pencil or pin) that is defaulted to when the chart is open so the provider can begin marking up the chart immediately without needing to first select their preferred tool.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  3. Having the ability to drag and drop files into the files section would be very helpful

    1 vote

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  4. Ability to differentiate voucher type at checkout and select which voucher to redeem (package vs. membership).

    1 vote

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  5. Currently, clients can only reschedule their appointments with the provider they're currently booked with. This can severely limit the options they see and cause them to cancel instead. This is a big hinderance to retention/revenue, especially with a business not based in provider-request specific booking.

    1 vote

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  6. Flag charts that still need to be completed by providers rather than having to manually check each chart.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  7. We need appointment reminders further out than 5 DAYS.

    We rebook our clients out for months in advance. Clients will book just to be on the books, but then frequently at the latest reminder that Boulevard allows—the client gets a 5 day reminder, realize they have a conflict and cancel. This really doesn't give us enough time to get those slots rebooked and costs us money.

    We need the ability to push at least one ADDITIONAL notification out to 10-14 days.

    We do have enterprise so I was able to create a workaround using zapier and doing an API call…

    1 vote

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  8. All unread messages should automatically be listed at the top. If a marketing message is sent and there are unread messages they get lost in the shuffle.

    1 vote

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  9. It would be great if you could add a 'default member price' option next to the 'default price' that is on the service details page. We have specific pricing we want our members to pay, but the membership perk options aren't allowing us the flexibility we need.

    1 vote

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  10. When I am trying to send a new MESSAGE to a new customer, the NOTE box is highlighted instead of the SEARCH box for a name.
    Can you please change it so that managers can find customers more quickly and send the message?

    1 vote

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  11. Allow the system to assign a staff member automatically to their client for retail sales. If I do the service it's my retail sale.

    1 vote

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  12. Ability to set a specific time for when automated campaign and blast emails and texts are sent out to clients. Ideally, these would be based on location time zones for clients receiving the messages.

    1 vote

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  13. We need a report to run the business appropriately. We want to know what offers are working! If an offer code is used we want to know if it was a new client or existing client and the revenue tied to the transaction where the offer code was used

    1 vote

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  14. Allows for clients to book an appointment where the processing time of their service can overlap with time blocks on a staff member's calendar, rather than only times with room for the processing time before or after the time block.

    1 vote

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  15. Our team would love to have a same-day appointment reminder feature added to the booking system. In our previous software, whenever a client booked an appointment for the same day, the system would automatically send a same-day text or push notification as a reminder.

    Our staff does not want notifications for every appointment—only for same-day bookings. This selective option was extremely helpful because it reduced no-shows for last-minute appointments without overwhelming staff with unnecessary alerts.

    We are requesting the addition of a similar feature in our current system: an option that triggers an automatic reminder only for same-day appointments.

    1 vote

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  16. Request from Glowbar:

    Add Appointment Ratings to Data Share

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  17. I would like to have the availability to change the colors in the chart mark ups. I would love the option to make my charts more colorful!

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  18. From a client perspective, if I am a member/pay for a membership, I should be able to log in and have my own menu to book from so there is no confusion on pricing. By not specifying member pricing online, it causes confusion and unhappy surprises for new/non members if they book online.

    1 vote

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  19. I am new to creating memberships. So far in my experience it seems that from a client perspective, if I am a member/pay for a membership, I should be able to log in to my portal and have my own menu to book from so there is no confusion on pricing. It seems to cause confusion allowing "non members" to book any service online.

    1 vote

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  20. Ability to set up different perks for clients at different locations based on the age of the location/region.

    1 vote

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