7189 results found
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Text
We currently have two locations, and lots of our patients come to both. It would help with communication with the patient, and for our staff communication, if all of the texts were visible, no matter the location that the message came from.
1 vote -
My clients would like an itemized receipt for their services.
My clients would like an itemized receipt for their services.
1 vote -
Have an icon for services that are part of a package
Have a little box or some icon on appointments that indicates that service is part of a package. This way it will be easy to see from the schedule screen.
1 vote -
Mobile user experience
On mobile, the booking flow becomes unclear when a service includes add-ons or required options.
It isn’t obvious that guests need to scroll to select required options. The top banner remains fixed and takes up a significant portion of the screen, which makes the scrollable area very small and easy to miss.
If a guest doesn’t scroll, required selections and related error messages aren’t visible. When they tap “Select Professional” or try to move forward, nothing appears to happen, which can feel broken or unresponsive rather than instructional.
This creates confusion and friction in the booking experience and likely contributes…
1 vote -
Mobile Booking User Experience – Add-Ons & Service Options
On mobile, the booking flow becomes unclear when a service includes add-ons or required options.
It isn’t obvious that guests need to scroll to select required options. The top banner remains fixed and takes up a significant portion of the screen, which makes the scrollable area very small and easy to miss.
If a guest doesn’t scroll, required selections and related error messages aren’t visible. When they tap “Select Professional” or try to move forward, nothing appears to happen, which can feel broken or unresponsive rather than instructional.
This creates confusion and friction in the booking experience and likely contributes…
1 vote -
Require a card on file for $0 membership
Even if the 1st term of membership is discounted 100%, it should still require a CC to be attached
1 vote -
Ability to track an upsells of services or products
Ability to easily decipher an upsold add-on/service VS a performed Add-on/Service.
1 vote -
Checkboxes in membership agreements
Ability to add in checkboxes for individual portions of membership agreements to collect acknowledgement.
1 vote -
Remove all template data prior to sending a One-Time Blast or Automated Campaign email or text.
Ability to catch incomplete areas of the emails to flag before the ability to send.
1 vote -
Automated SMS Welcome Message with Contact Card
When a client opts in to receive text messages, automatically send a Welcome SMS that includes a contact card (vCard) so the client can easily save the business’s contact information to their phone.
Description
Upon SMS opt-in, clients would receive a one-time welcome message such as:
“Welcome! Save our contact so you always know it’s us.”This message would include an attached or linked contact card containing:
Business name
Phone number (call + text)
Email address
Physical address
Website
Why This Matters
Improves deliverability: Saved contacts are less likely to be filtered or marked as spam
Builds trust: Clients immediately…
1 vote -
Permission: Separate Add/View files from Edit/Delete
Many users need the ability to upload and view files, however most users should not be able to make any edits such as delete them.
1 vote -
Scheduling Rules per Service Type
Ideally, there could be scheduling rules for service types, which are set based on dependency of prep time.
1 vote -
Allow for a google map link to be added to text messages
Allow for a google map link to be added to text messages
1 vote -
Show bookings from blast campaigns
Show bookings from blast campaigns similar to how we can see them in automated campaigns so we can calculate our ROI
1 vote -
Online Booking Logic: Reserve % For Specific Services
Would like the booking flow to possess the ability to enforce logic such as reserving a percentage of appointments per day for new customers or certain services. Currently, resource blocking is still a very manual process.
1 vote -
prepaid product units directly to a client's wallet
I would like to be able to add prepaid product units directly to a client's wallet. There needs to be more ways to add credits with notes into a patient's account.
1 vote -
Ability to set the Pencil as the default tool in photo markup when using an Apple Pencil
Allow for charts to have a preset tool (eg. pencil or pin) that is defaulted to when the chart is open so the provider can begin marking up the chart immediately without needing to first select their preferred tool.
1 vote -
Having a drag and drop opportunity into the files would be great
Having the ability to drag and drop files into the files section would be very helpful
1 vote -
Select specific voucher to be redeemed at checkout
Ability to differentiate voucher type at checkout and select which voucher to redeem (package vs. membership).
1 vote -
Client Reschedule Open Across Providers
Currently, clients can only reschedule their appointments with the provider they're currently booked with. This can severely limit the options they see and cause them to cancel instead. This is a big hinderance to retention/revenue, especially with a business not based in provider-request specific booking.
1 vote
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