5262 results found
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ability to SMS communicate among multiple business locations.
Sometimes it's incredibly hard to get in contact with other locations due to clients checking in / checking out and the phones ringing. This would provide easy communication to the teams.
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Option to tip the assistant during online booking when gratuity is enabled to be requested during online booking
Would appreciate a feature for when clients add gratuity online, to tip the assistant as well. My assistant misses out all the time because of it. Even if it said "Tip assistant" and they checked a box and then I can adjust the name of the assistant who assisted that client or if it said please note if you would like to add gratuity for the assistant and then I can ask them when they leave.
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Client count figure in beta reports for subscriptions
Would like to report on total clients affiliated with each membership purchase within beta reports
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Pop-out/prompt to push clients to Tip during online booking to avoid touchpoints at checkout
There's no way to promote the gratuity at booking option. Trying to keep checkout as touchless as possible it would be great to have a way to highlight that feature. Maybe ask clients to confirm before they book that they don't want to tip ahead of time to limit their time in the salon.
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When making a new employee, send boulevard invite out as default without having to manually send it out.
often i find we are forgetting to send out the account setup email invitation. If sending was default upon account creation, one less thing to do for management
1 vote -
Remove the option to leave a cash tip when online booking, due to COVID
During COVID we are not accepting any cash tips for the health and safety of guests, reception, and specialists. Please remove the "cash tip" option from guest facing online booking.
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Limit Beta Reports data by location
We need to have a privilege setting in place to limit beta reports data to individual locations, particularly for franchise-structured customers.
1 vote -
Differentiate actions in Group Appointment online book flow for "Add More" and "Add Guest"
In the Group Appointment workflow, the button to "Add More" is not as intuitive as an indicator such as "Add Guest." Ideally, a differentiator such as "Add an Additional Service" or "Add Guest" would be more clear.
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Remove ability to purchase packages and memberships from Group Appointment selection in widget
Feedback to remove the online product purchases (packages and memberships) from the Group Appointment workflow in the online booking section.
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Business Charges - Manage Biz level
Client is asking for the ability to add Business Charges from the manage business tab as opposed to having it in the manage location tab.
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Messages need to designate to the client name, not the phone number
When messaging a client directly about her upcoming appointment it showed up in the message center under her kid's name instead of hers. Created confusion as his profile didn't have an upcoming appointment
1 vote -
4wk/6wk/8wk scroll buttons on the View Times page
This would be useful when we're trying to prebook as clicking View Times opens times for the day of. To View Times weeks out you need to scroll through each day
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Prebook Button for active appointments
We like to prebook the client while they're still in the chair, but there's currently no easy way to go about this without starting at zero with a new appointment
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May be overkill, but may become necessary. Many locales are going to require limitations on appointment booking...
...within salons such as # of guests at a time, time between appts, number of staff working concurrently. There may be some slight adjustments to match maker that would greatly benefit those urban-salons that would be subject to such regulations.
Use case; limited amount of concurrent clients.
Option to set concurrent clients at a limit, disallowing manual and client self booking beyond that set limit.
Use case; limited amount of concurrent staff.
This would likely be manually controlled by salons.
Use case; time constraint requirements on time between clients for sanitation protocols.
Option to add a buffer to all appts…
1 vote -
Custom sort order of staff on schedule view
Ability to alphabetize and/or custom sort staff in the schedule view for easier schedule publishing
1 vote
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