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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7187 results found

  1. Checkout window is not optimized for multi-client group checkout and multiple services so required to zoom out to check out

    2 votes

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  2. When processing partial refunds for a service, having the option to "lock" Gratuity for the reason that if the gratuity was not a dollar amount and was a percentage, the gratuity now has to be calculated outside of Blvd. The total amount of the transaction at the bottom of the checkout window is also not intuitive. See Video!

    2 votes

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  3. Customers keep thinking you sign on the line that appears on the first screen and don't know that you have to tap above it to put in your phone or email. Could the line be changed to just simply a button or something?

    2 votes

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  4. Using Square as a previous POS system, there was an option to send a 1 time/daily/weekly, etc. e mail campaign to clients letting them know about anything from holiday hours to newsletters to vacation days of a certain stylist, pricing changes etc. Should have an option to send from boulevard as well with client e mails being attached.

    2 votes

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  5. Merchant earnings in commission for products/services should have the option to be removed from reporting for tax purposes as that money is not the business's money.

    2 votes

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  6. ex: Happy hour promo from 4-7 20% off

    2 votes

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  7. When on the Select Service Time page of the overlay there should be a visual reminder that the client is only seeing availability of the Chosen provider and maybe a reminder that they can change providers to see more availability

    2 votes

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  8. Allow for employees to clock in for paid breaks via the time clock for reporting and tracking purposes.

    2 votes

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  9. It would be helpful if the group check out could be utilized for product purchases so one person could pay for multiple people's tickets without having to have an appointment.

    2 votes

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  10. Once we finish booking a new client we are wasting time going back to the client profile page to add bday, referral, etc. Just allow us to enter in the beginning of entering new client.

    2 votes

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  11. System suggest-these 2 services; for these 2 services

    Said Rosy (and another system) had a feature that suggested other services/add-ons when appointments are booked

    2 votes

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  12. Ability to have fields for birthdays, referrals that are customizable

    2 votes

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  13. 2 votes

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  14. Management solution for real-time analytics. Even though we will have similar reporting within the custom report builder multi-location client love ZeeZor and would like us to integrate.

    2 votes

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  15. 2 votes

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  16. 2 votes

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  17. I'm A bit baffled why we cannot remove certain merchants that are no longer working with us.. it makes it very cumbersome to go through them whether it say active or inactive by their name, it really doesn't matter we would just like to see only the people that are involved in our business on the merchant side.

    2 votes

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  18. Add filters for Term #. Use case is for reporting surrounding newly active members in a given timeframe. Ultimately, looking to report on the idea of newly sold memberships v. existing memberships.

    Ideally, ultimately expand to a Product Sales report to identify members billed for Term 1 as well as recurring billed members.

    2 votes

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  19. Having two manage pages is confusing when trying to explain to someone where things are located. Would be easier to have one "Manage" page and a "Location" page.

    Have to direct them by telling them to use the gear icon in the top right of the page to get to the Manage Business page, Not to click on Manage at the top which would take them to the manage location page.. they still get confused.

    2 votes

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  20. Need the ability to control the window for online cancellations by clients - 24 hours is much too far in advance for a barbershop environment, we would like clients to be able to cancel their own appointments up to 3 hours prior to appointment.

    2 votes

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