5249 results found
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Ipad Check in- Staff names appears but not clients name when the client checks in
Needs clients to have the ability to check in on iPad with staff names appearing, while client's names hidden for security reasons.
1 vote -
Put "Unavailable" into the main calendar
When the start schedule is booked, BLOCKED off time should appear in the main client calendar.
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1 vote
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Make certain services NOT viewable in booking emails, confirmations such as "no show fee" or "late charge"
For clients that no show, we add a $10 fee to their next appointment. It would be great if there was an option to not have the booking emails show this service. It is best for business to discuss the fee with the client in person rather than them have at-home time before the appointment to get angry over.
Alternatively the ability to add a product to a scheduled service would work as well, then we would use a "no show fee" as a product instead.
1 vote -
Ability to show all (vs. all low stock)
Want the ability to add all vs low stock
1 vote -
Integration with Octopi
Octopi is a last minute appointment solution that gives the client a small discount and has them pay up front for the service! https://octopi.co/about
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1 vote
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For multi location operations, ability to give other accounts a simple "view" mode that shows them the schedule at other locations
This would allow other locations to call each other to shunt clients to alternate locations, give information to clients saying "we're unfortunately out of appointments today, but location X has a 5:30pm available and I can connect you to that location if you'd like to set up an appointment with their concierge." Also useful to create inter-salon competition and schedule envy/understanding.
I would love it if I could say to my managers, please look at the holiday hours for location X, and duplicate them for the month of december, without them having the same management level access at multiple locations.
1 vote -
Ability to hide "New Products" button under privilege settings.
To allow franchisors to hide the ability for franchisees to add new products without their consent. Also, the same could be said about owners not allowing staff to add new products without consent.
1 vote -
For multi-location companies, have an automatic tag or name component that labels the client's home-site or if they are multi-site
This is CRUCIAL for large operations that have multiple clients with the same first and last names.
Scenario:
John Smith_1 at Location 1, 18 visits
John Smith_2 at Location 2, 25 visits, location 1 4 visits
John Smith_3 at Location 2, 30 visits
At current, all of these clients would be John Smith, which could cause A LOT of problems in booking phone appointments. If the clients are self booking it shouldn't be an issue.
I think what should be done is that clients that have identical names have auto label as follows in this scenario:
John Smith1 would…1 vote -
Make a tab that pops up when you hover over an appointment to make it easier to book behind that existing appointment.
When someones booked for a service sometimes we need to add more to that appointment, so if there was a tab that popped up it would be so much easier rather than trying to click that sliver of space.
1 vote -
On Calendar view, visual indicator of when staff member clocked in and out.
Not only will this help staff remember to clock in and out, it will provide management one of the easiest visual ways to determine when something is wrong or not going as it should be.
1 vote -
1 vote
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Payments & Refunds missing information such as explicit card payment method and also operator
Does not show who did the transaction
Also instead of "card" it should say "card swiped", "card keyed", "card on file"
1 vote -
1 vote
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Supplier Search on Purchase Orders
We are very product heavy and have many suppliers. Right now, all suppliers are randomly listed when building a purchase order. Would be great to have a faster ability to search for suppliers. At minimum, have them listed alphabetically
1 vote -
Detailed Staff Report that Only shows That staff's services provided
In the Detailed Staff Summary under Staff Performance, it shows the entire order. So if the order # had multiple service providers, it shows all of the breakdown.
We need a report or a way that will show only the service performed by the specified service provider1 vote -
Students Timecard Availability to be connected to dashboard.
Being able to see when the students clock in and out from break, lunch, coming and going will make it easier for the Front Desk Receptionist to schedule clients. At the moment we have to manually check in who is here and who is not here daily, and have to keep an eye out on who is coming and leaving the establishment. Timecards connected to the students profile will minimize the booking time for clients.
1 vote -
Bookings of x number will trigger alert to desired email address and auto-select service
Group bookings are a large part of our business and when there are 8 or more in one group booking, we need to be alerted on a specific email to provide VIP service when they make any updates to their appointment and upon arrival.
Additionally, when they add their 8th appointment, the client should be only allowed to book a luxe service - that is also bookable online, but generally it's easier to handle manually.
1 vote -
1 vote
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