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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7193 results found

  1. It takes far too long to figure out where the 60+ messages are at in our thread of clients.
    We need something in place to help us be able to quickly view only the unread messages.

    1 vote

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  2. Add a weeks voucher expiration because we charge memberships every two weeks

    1 vote

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  3. I have client list data reports from Botox day that I would like to import. There currently doesn't look like there's an option to do so unless I add each client one by one. I want to be able to text and email blast that report of clients.

    1 vote

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  4. We have a membership system where the client gets to "bank" dollars as store credit. When they log in, many clients gets confused with monthly benefit account credit shown as what they currently have in their wallet. PLEASE MAKE IT CLEAR THAT THE BENEFITS ARE WHAT THEY RECEIVE every month and NOT WHAT THEY CURRENTLY HAVE. Thank you!

    1 vote

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  5. why don't memberships have an end date so you can pre-select when a member's

    1 vote

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  6. Stop requiring the input of a billing zip code to charge late fees. Some clients, especially new ones, dont fill out their intake paperwork for whatever reason. This leaves the clinic unable to charge late fees without their billing zip code.

    Also, there should be a toggle to charge JUST the late fee without including tax. I want to charge $100 flat rate. In order to do so, i have to charge $92.38 to make up for the tax to get the flat rate of $100.

    1 vote

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  7. Our memberships are based around account credit so they can be used for any service. They also get one free add-on monthly. For example: a gold membership cost $85 and the client gets $100 in store credit plus one free $15 add-on. BLVD is assigning the value of the voucher as $85 and changes the price of the add-on to $85 when redeemed. Making the voucher amount editable would improve the client experience (receipts are confusing) and accounting on the backend.

    1 vote

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  8. Add in a way to print clients wallets as a work up sheet for their appointments

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  9. At rebooking screen, where past appointments are displayed, it would be ideal to see the weekday and the date, not just the date. That way, you can see "Oh, she prefers to book Tuesdays!" so you can recommend one.

    1 vote

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  10. 1 vote

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  11. 1 vote

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  12. Sliding scale commissions should be available as commission option. The system boulevard has doesn’t properly calculate the commission split per tier. All businesses operate on different commission splits and should be accommodated. Doing payroll manually isn’t convenient nor manageable for large teams

    1 vote

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  13. Customers should be able to see how many available credits they have in their account when they log in to view their profile online. Customers are constantly calling to ask us how much they have.

    1 vote

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  14. We need the option to hide specific services from the public online booking menu while still having an active, bookable direct link to send to clients.

    This feature is essential for clinics and studios that offer:
    • VIP-only or invitation-only services
    • Add-ons or specialty upgrades not meant for general booking
    • Seasonal or trial services
    • Services that we want available only to returning clients or those with specific needs
    • Membership-exclusive treatments
    • Internal-use services we book manually but don’t want clients browsing

    Why this matters:
    Currently, if a service is hidden or unpublished, Boulevard disables its booking…

    1 vote

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  15. We should be able to custom create auto campaigns. I need to send specific emails to patients after they complete specific treatments. For example, send out after care instructions when they finish 1 of many different treatments. Upon check out of selected treatment an email for laser aftercare gets emailed for example. Or an email goes out when they book a specific treatment giving them prep instructions, this should also be a text option. Vagaro provided this service, Im shocked BLVD does not.

    1 vote

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  16. We urgently need the ability to batch-print complete Guest Traveler / Work Tickets for the entire day. Each ticket must contain full service history with pricing paid for at least the last five visits, all retail purchases, the current day’s appointment details, client notes, formula history populated from Vish, birthday and appointment notes, who booked the appointment, and a dedicated space to write down take-home recommendations along with the guest’s next-visit service plan and ideal timing. We are a multi-provider salon model where each guest may interact with several associates, specialists, and stylists in one visit, and everyone needs a…

    1 vote

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  17. Currently you can download a compare photo into the device photos, but then have to upload it back in to the client gallery. Have a button allowing it to save directly to the client gallery. Saving some images interferes with HIPPA for medical services.

    1 vote

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  18. 1 vote

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  19. On the Sales > Order > Purchase detail page, include a sidebar callout for the appointment date. This information is already attached through the hyperlink, but would like to see this without an additional dialog box. Allowing to filter by date on the Sales > Orders page would be an added bonus.

    Sometimes appointments are closed out at a later date for various reasons, and this would be helpful when having to investigate issues where this is the case.

    1 vote

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  20. Remove the gift card limit. Allow the practice to set their own amount. Thank you!

    1 vote

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