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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7193 results found

  1. Would like to have two factor authentication available via SMS and email

    1 vote

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  2. I have a client wanting to purchase a $1500 GC and had to break it up into 3 transactions. Super annoying

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  3. Currently, if a memberships terms change in settings, this only goes into effect for new enrollments going forward. Existing members do not see any change, and their existing agreement is still active. If they should be agreeing to the new terms, the existing membership must be cancelled and then resold. This is not scalable, so it would be helpful to indicate that everyone associated with a membership must agree to the updated terms.

    1 vote

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  4. Allow a setting to send reminder texts at the 4 days out from appointment, Not just an email option . Not all clients read their emails.

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  5. 1 vote

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  6. Give us ability to amend the way the memberships are alphabetized online or reorganize the online schedule the way we can with our online service menu.

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  7. 1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  8. Show product cost at counter sale checkout.

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  9. Be able to utilize voucher for products tied to services. We have our neurotoxin appointment that has 3 options for add ons with the product of "botox" "dysport" or "xeomin" tied to each add on service. We would love to be able to have clients bank units on their account, but currently are unable as the voucher is only good for the whole appointment and not for the individual product (ex: 42u botox)

    1 vote

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  10. WHEN OUR NURSE IS CHARTING IT WOULD BE MUCH LESS TIME CONSUMING IF SHE WAS ABLE TO UPLOAD MORE THAN ONE PHOTO AT A TIME.

    1 vote

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  11. When a client books a service online and requests a certain provider, it should give you the option to always default to that provider. This way is a client calls in to book and for some reason the front desk didnt ask which provider, they don't have to search forever to find who their normal provider it. Same goes if someone had a terrible experience. The client or staff should be able to block a provider to ensure they are never accidentally booked with them.

    1 vote

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  12. 1 vote

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  13. The booked forecast by staff report is super helpful for providers to see what their next few weeks look like, but they aren't able to see it without seeing all of the summaries. Please either make it individually shareable, or create the report in the report tab so we can have it sharable to them.

    1 vote

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  14. it automatically moves the future booking to today’s date. I suggest leaving the future booking on the date that’s booked for, unless we want to change the date ourselves.

    1 vote

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  15. When I open a booking to edit or reschedule, it automatically moves the future booking to today’s date. This is counterintuitive and causes lot of scheduling mishaps if I’m in a rush or my assistant isn’t paying attention. I suggest leaving the future booking on the date that’s booked for unless we want to change the date ourselves. Also, as an aside, just logging in and getting past password verification and “Oops” pages to post a suggestion maybe wanna beat my head into a wall.

    1 vote

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  16. Can clients receive an automatic email reminder when memberships pauses are ending and have it include the date of their next bill.

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  17. Ability to create one package at multiple price points to accommodate different roles/individuals (e.g. Level 1 vs Master). Essentially, customizing price like you would Services.

    1 vote

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  18. Add the Ability for service providers to schedule their own working availabiity on the app. This is creating difficulties currently since they are independent contractors

    1 vote

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  19. Please provide option to view calendar in a week form and month form for easier scheduling.

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  20. POP UP ALERT FOR DAILY SCHEDULE

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