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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7523 results found

  1. It keeps making an appointment constantly instead of scrolling up and down and it is super frustrating.

    2 votes

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  2. When working on a client you cant always check the computer and it would be nice to know if someone booked an appointment so you can plan accordingly

    2 votes

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  3. I think it would be cool for the customer to have the ability to edit their answers or add to them in the time leading up to the appointment. Something in the Nordstrom app where you can manage your appointments.

    2 votes

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  4. Clients who are visiting website solely to purchase a GC don't know to go to booking first. We had to label is specifically. it would be better if it was it's own entity

    2 votes

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  5. it would be so helpful to be able to move an appt to a clipboard and then move to another day and then drag the appt to reschedule instead of having to have 2 blvd tabs open to see availablilty and then search for that appt once you've found the desired day and time...

    2 votes

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  6. It's so tedious you have to go in and individually customize and make assignable each individual service instead of having a list of services and being able to check the ones that apply to that new technician.

    2 votes

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  7. it's confusing and inaccurate - voiding when you create a replacement order should ot be considered a refund

    2 votes

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  8. 2 votes

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  9. instead of having to go into each individ service and add a tech on...

    2 votes

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  10. when we are refunding money can you add "client cancel" button because 95% of the time we refund because they cancel, it will make the process so much easier than me typing all the time?

    2 votes

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  11. It would be nice to have the ability to creat SKU's with a price embedded in them to use for miscellaneous products that we don't want in inventory. Example: I have some shampoo that was sent as a promo, but I am not going to carry it full time. It would be great to have a SKU like: MISC2999 that would ring up as Miscellaneous Product for $29.99 so I can just put that on the product instead of adding it to inventory.

    2 votes

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  12. It allows us to make the best stylist match for the customer depending on their budget for the appointment.

    2 votes

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  13. I noticed that a client name is now required when searching for an appointment. I use the search to find our next appointment for prospective clients, and often they don't end up booking. Fixing one of the constraints below would alleviate this:

    • Making it optional to require the name before searching
    • Being able to change a name on an appointment (then we could use a "throw away" name to search and then change to the real name if they actually want to schedule)
    2 votes

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  14. 2 votes

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  15. We would like the ability to be able to customize our reminders based on each stylist's preferences. Some stylists are okay with the options Boulevard currently offers, but others would like to be able to send out notifications a week or more in advance. Having the ability to customize based on the individual stylist's preferences would be awesome!

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. Including contact and emergency contact information. At current we can store this data about clients, but this potentially lifesaving information cannot be stored in platform on our own staff.

    2 votes

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  17. I am thrilled with the integration as we can nurture leads in mailchimp and send out monthly newsletters, but I am a little concerned that people will think we are spamming them since they already unsubscribed to our blvd marketing meaning they have to do it 2x. People who are marked as unsubscribed should receive no more emails from integrations

    2 votes

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  18. similar to block off option when clicking on the calendar be able to see and open staff availability for a day. aka make one-time change to booking availability from calendar view...

    2 votes

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  19. 2 votes

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  20. If a stylist does not perform a service, currently, it looks available on the app and is listed in the drop down menu in the checkout process. Those should not show at all. Thanks! Jennifer

    2 votes

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