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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7195 results found

  1. I am seeing way too much standardization on the business operational backend. We are paying for this service, not the other way around, therefore we deserve to have more options for unique customizations on behalf of our practice that allows us to genuinely express how we will manage them as they move forward with us. Boulevard is NOT a unique experience and actually making it harder for our business to operate

    2 votes

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  2. There are too many clicks to make an appointment. Our patients get super confused. Received a ton of negative feedback regarding our online booking. Fewer clicks so that it's so easy to make an appointment, people almost do it by mistake!

    2 votes

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  3. It would be nice to be able to print the daily schedule.

    2 votes

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  4. Ability to create customized poat-appointment client notifications or edit the ones that are already made. Rating appointments through Boulevard is not as helpful as Google/Yelp reviews and few patients will review a business twice through texts.

    2 votes

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  5. It would be helpful to be able to add notes to products and services that would show up on the receipt. For example, if a misc item is rung up, we need to be able to make a note about what it is.

    2 votes

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  6. Why aren't marketing emails able to be scheduled at your chosen time? When selecting the option, Schedule to launch later, it sends at whatever time it wants. I want to be able to schedule my marketing emails at the time that will be best for our audience and get more engagement. I am really surprised and frustrated that this isn't already an option. I currently have to set a reminder alert in order to launch emails at a peek time, not convenient.

    2 votes

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  7. The app really needs to be more robust. Reporting, messaging are my main requests.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  8. 2 votes

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  9. When uploading a photo to mark-up in a treatment plan, there should be the ability to upload photos from the patient's Gallery, not just take a new photo/upload from camera roll

    2 votes

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  10. currently when exporting a beta report you have to save to keep your customizations to exporting. It should export as is without having to save.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  11. 2 votes

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  12. When services open up that are requested via waitlist, have the system automatically send messages to anyone on the waitlist who are requesting services that match the specifications. Please

    2 votes

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  13. It was far easier to follow credit history before the "wallet" update. You could expand and read notes within the same window. Now we have to click on the order number and go to a different screen. Much more inconvenient. Can we have that feature back?

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  14. Would like to be able to set tasks to call a patient, or review labs when results arrive, etc etc w due date

    2 votes

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  15. you should be able to reschedule appointments to the other business location without having to go to cancel the appointment and then schedule it at our other location.

    2 votes

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  16. 2 votes

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  17. The booking overlay is very limited in customizable options. From the wording to the colors, it would be ideal to be able to customize these things for better brand alignment with individual businesses.

    2 votes

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  18. It would be nice if there was an easy way to split the total between two people for one booking. Currently, the only way to split a service (including two services booked under one appointment) is to manually do the math and charge one card, then the other. However, manually splitting the total doesn't account for the service fee for credit cards nor the tips. It gets confusing and makes it uncomfortable having to ask them individually how much they want to tip on their card.

    2 votes

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  19. This ability would allow the front desk staff to quickly reference and monitor the number of members they have in each status category, and take action when and however needed.

    2 votes

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  20. Businesses need the ability to purge a client's data from their records to comply with with data privacy requests.

    2 votes

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