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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7193 results found

  1. When selecting to text a patient from the app, it sends the message from my personal number. Please send from BLVD number to protect the injector's privacy. (The web version does not do this thankfully)

    2 votes

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  2. Create a way for a provider to sign a form and then send to patient to "sign off" on like the Good Faith exam. Also enable review of forms signed on patient portal.

    2 votes

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  3. Allow for larger gift card quantities ($1000-$5000). Most of our treatments are over $500 so the max of $500 is limiting for patients.

    2 votes

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  4. Integrate financing options like Cherry or Affirm. Also would be nice to be able to create a financial plan and patient be able to pay on monthly.

    2 votes

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  5. be able to see a master price list and staff pricing

    2 votes

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  6. If a client normally receives a monthly facial as part of their membership but isn't able to come in for 2 months, they should be able to take those 2 unused facials and upgrade to a higher level facial. For example, the membership provides a monthly Signature Facial. But, the client hasn't been to the office in 2 months. The value of the services owed equates to that of a higher valued facial (Hydrafacial for example). They should be able to "swap" the 2 unused facials and the system should be able to "pick them up" from the client's unused…

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  7. If a client normally receives a monthly facial as part of their membership but isn't able to come in for 2 months, they should be able to take those 2 unused facials and upgrade to a higher level facial. For example, the membership provides a monthly Signature Facial. But, the client hasn't been to the office in 2 months. The value of the services owed equates to that of a higher valued facial (Hydrafacial for example). They should be able to "swap" the 2 unused facials and the system should be able to "pick them up" from the client's unused…

    2 votes

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  8. Boulevard now requires guests to enter a phone number or email address before they are able to view appointment dates and availability. Previously, guests could browse services, select a professional, and view available times before being asked to provide contact information at the final step of booking.

    This change introduces friction early in the booking flow, particularly for first-time guests who are still in an exploratory phase and simply want to check availability. Requiring personal information before showing dates can feel premature and may reduce trust or willingness to continue, especially compared to platforms that allow guests to view availability…

    2 votes

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  9. Members should be properly categorized in Blvd in a way that allows for us to filter client lists and reports by membership status. This should include automated membership tags. EX: Attach a tag to a membership that will apply to a client when it's actively on their profile

    2 votes

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  10. An email that gets sent to new clients after their first visit.

    This email would thank them for choosing our salon with CTA to review and book their next appointment (if not already done). This email should also include their personalized referral link. This email should also include cross-promotions that are offered within the other departments in the salon. (e.g after a color appointment, skin or head spa services)

    2 votes

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  11. Many businesses—ours included—run promotional packages that are intended to be limited-quantity offers. Currently, Boulevard allows expiration dates for packages but does not allow us to cap how many times a package can be sold.

    Having the ability to set a maximum number of package sales (e.g., “only 10 available”) would create urgency, support scarcity-based marketing, and help us manage inventory and demand during promotions. This is especially important for high-value seasonal offers and limited-run services.

    We would love the option to specify a total number of units available per package, after which the package can no longer be purchased.

    2 votes

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  12. We need the possibility to have the form in different languages, the idea is that boulevard used a translation service. could be integrating Ai or at least give us the option to create the form in English and create another one in other language, and the customer have the availability of switching languages. This last idea is is better so we ensure that the transaction is correct.

    2 votes

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  13. There should be the ability to track half syringes or start quantites at 0.5ml

    2 votes

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  14. For medspas ability to track lot numbers and expirations so we know which inventory products we are pulling from

    2 votes

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  15. I noticed the "charge and collect gratuity" option will pop up at check out for basically all payment methods (card, voucher redemption, etc), but when checking a client out using their account credits, that option does not pop up (it only says "charge"). As long as there is an external iPad connected during check-out, the "charge and collect gratuity" option should pop up for ALL check-outs the same.

    2 votes

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  16. I would like to have the availability to change the colors in the chart mark ups. I would love the option to make my charts more colorful by allowing multiple colors in the mark up area!

    2 votes

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  17. I think it would be beneficial for companies or providers to have access to messages through the mobile app instead of only on the desktop. That way providers are able to see messages when they are out of the office for rescheduling or conflicts or even confirmations.

    2 votes

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  18. I would like to see the amount of future bookings by service. For example, we have a goal to achieve a certain amount of facials in a month. It would be nice to see how many have already been booked for the upcoming month.

    2 votes

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  19. 2 votes

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  20. Telehealth visit for hormone consultations

    2 votes

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