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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7154 results found

  1. Allow Service, Product, and other commissions to be added to reports and not just summary, so I can create a detailed staff report showing their sales, commissions, and other scheduel detaisl in one place.

    2 votes

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  2. Allow new client creation/sales to be conducted on iPad.
    When selling at community events, we have to bring a laptop, an iPad and the Duo. Each device needs to then have a hotspot and to be fully charged for the event. Why not let us create a new client/sale on the iPad AND use the iPad to checkout? It would eliminate the need for 3 devices.

    2 votes

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  3. We don't give out loyalty points for services (just product purchase) so there should be a setting that prevents them from being able to use them on services.

    2 votes

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  4. Currently new patients are encouraged to schedule a NP visit when they are a new patient as a good faith exam. Many miss this step and do not complete this prior to their visit since they have to go into a different location and book the visit in a completely separate transaction within the booking flow due to there being a separate exam location.

    2 votes

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  5. create a feature that offers staff to request time off on their schedule. Other staff can 'pick it up' and it automatically adjusts!

    2 votes

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  6. Having the ability to turn services or products on and off that qualify for rewards points is really important, especially in the medical space, where rewards for medications can't be given.

    2 votes

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  7. We would like to monitor Patient status AFTER their initial check-in so that we can monitor clinic timing to ensure optimal patient experience and clinic flow. For example, once the patient has been "roomed" and their vitals are taken, we would like to be able to mark the patient prepped and ready to see the Provider and then when Patient is ready to check out and we are getting their reports together prior to check out so we can better manage clinic timing and patient flow timing. This option would result in being able to review total Patient Visit Timeline…

    2 votes

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  8. Quick user PIN entry to quickly change between receptionists during checkout to accurately track who is processing transactions without completely closing out of and logging back into Boulevard.

    2 votes

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  9. It would be great our clients were able to purchase packages to gift to other people like gift cards.

    2 votes

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  10. I am seeing way too much standardization on the business operational backend. We are paying for this service, not the other way around, therefore we deserve to have more options for unique customizations on behalf of our practice that allows us to genuinely express how we will manage them as they move forward with us. Boulevard is NOT a unique experience and actually making it harder for our business to operate

    2 votes

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  11. There are too many clicks to make an appointment. Our patients get super confused. Received a ton of negative feedback regarding our online booking. Fewer clicks so that it's so easy to make an appointment, people almost do it by mistake!

    2 votes

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  12. It would be nice to be able to print the daily schedule.

    2 votes

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  13. It would be helpful to be able to add notes to products and services that would show up on the receipt. For example, if a misc item is rung up, we need to be able to make a note about what it is.

    2 votes

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  14. The app really needs to be more robust. Reporting, messaging are my main requests.

    2 votes

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  15. Currently if a client has a card on file they see the 3% offset fee right away and if they do not have a card on file it doesnt' display until they use their card and then have to confirm. This is not a good look and we would prefer if the fee displayed for everyone and then if it's a debit card where they are not charged the fee it would just drop off.

    2 votes

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  16. 2 votes

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  17. When uploading a photo to mark-up in a treatment plan, there should be the ability to upload photos from the patient's Gallery, not just take a new photo/upload from camera roll

    2 votes

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  18. currently when exporting a beta report you have to save to keep your customizations to exporting. It should export as is without having to save.

    2 votes

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  19. 2 votes

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  20. When services open up that are requested via waitlist, have the system automatically send messages to anyone on the waitlist who are requesting services that match the specifications. Please

    2 votes

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