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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7196 results found

  1. prospect wants to use this for halo therapy and sauna, but application applies to float pods etc

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. The new order details page does not have the staff's name and time stamp for original payment applied.

    If the appointment occurred on Jan 23rd, refund was given on Feb 4th - the time stamp for the refund is reflected. Then, if second payment is applied on 3/11, the entire order's time stamp reflects the time/date the second payment was applied. We need to see when the first payment was applied and by whom for the transaction.

    3 votes

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  3. Right now feedback sort of disappears into the ether. It would be great if there was a feedback report that presented for a given time frame, service providers feedback was 80% 5, 10% 4 and 10% 3 stars. Creating this as a report would allow management an easier way to disseminate this information without just sending screenshots of whole company feedback data.

    3 votes

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  4. 3 votes

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  5. Or can a symbol be added to the appoinmetn to indicate that clietnt has left a note. I dont know that there is a note unless I open up a ticket which I dont until I check them out then its to late. Notes need to be read before clients come in.

    3 votes

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  6. It would be helpful to be able to give access to front desk to view staff member's contact info and individual service pricing without allowing access to Manage Location or Business.

    3 votes

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  7. Date finder on Reports page functions differently than the one on the time clock when selecting a custom range

    3 votes

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  8. I have spotted either bug or an unusual UX approach in online booking. I noticed that when I booked myself in for a treatment at Lash Lovers through our log in page that I was asked to put in my password when I had not ever put my password in for Lash Lovers before.
    I decided to follow the reset process to complete the appointment. I noticed my credit card was on file curiously but continued. This all felt a little odd, almost like I had a duplicate account.
    I then decided to make an appointment with Lost Hairdressers, the…

    3 votes

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  9. 3 votes

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  10. 3 votes

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  11. It would really be great for manager goal meetings if we had a report that could show a break down for sales categories for each individual service provider. Example: "You are selling a ton of Kerastase but not really selling much in Oribe, why is that?" OR " You have not sold any styling tools this year compared to last year, why not?"

    3 votes

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  12. Staff needs to see client detail alerts when clients check in/during their service to serve as reminders for client preferences, product purchases/needs -- if it's not prompted, the staff won't do it

    3 votes

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  13. Need a field to identify employees by their employee id # to feed back to payroll (ex: first name, last name, employee ID)

    3 votes

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  14. As a commission salon, having staff have the ability to book clients without blocking themselves . This becomes a problem with potential to steal company time by deleting a block top show that they are "in salon" when they are actually not. Also, salon poilcy runs that staff needs management approval before leaving early or coming in late.

    3 votes

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  15. there needs to be a way for certain services to be scheduled before others. For example: color should almost always be booked before cuts. Currently the services just bounce to the first available regardless of time or sequence.

    3 votes

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  16. Allow a scroll functionality for calendars that have many scheduled service providers so that calendar is more visible

    3 votes

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  17. A feature for assistants or receptionist to view only schedules, they have been granted access too.

    3 votes

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  18. Deactivated service providers are still able to access the dashboard

    3 votes

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  19. Being able to view sale details (price and discounts used) in the Client History without having to go into the appointment details. Vagaro had a way to view everything at once

    3 votes

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  20. Having a live space to leave notes on the client without having to click into a separate area

    3 votes

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