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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6418 results found

  1. When booking an appointment from the waitlist it will not automatically select required resources. This can result in overbooking a resource.

    The appointment booking flow should be identical to a regular appointment and include the resources.

    This also happens when rebooking appointments from the checkout window! You have to remove the service and re-add it to get the resource to populate

    2 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  2. Have a telehealth product within the platform to meet the range of needs of providers and patients ; potentially could be accomplished via zoom

    Requested by: 4Ever Young (45 location prospect)

    2 votes
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  3. Prospect : 4Ever Young (45 location prospect ; franchise)

    Feature Request : auto-reschedule appointments when staff call out sick

    2 votes
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  4. When we let go of someone (or they quit) we have to leave them active for at least a month so that the appointments are on the calendar view so we can move them while also notifying past clients that we're moving them over to a new stylist. We change the terminated staff to an "inactive" privilege group so that they can't use boulevard. But unless we remove their notifications, they will receive booking sms still. If there was a privilege option to deny or approve all notifications that leave the boulevard ecosystem I would be much more in control…

    2 votes
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  5. Have the ability to choose +4/+6/+8 when booking on the app.

    2 votes
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  6. when reviewing online bookings, once the appt is checked it automatically marks it reviewed. Over the weekend we have an influx and then have to keep scrolling through them to find where we left off

    2 votes
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  7. We have 2 service providers who offer full-body waxing. One is an Esthetician who works from 9am-2pm. The other is a Cosmetologist who works 11am-8pm. During the times they work, they provide different services (the Esthetician offers facials and the Cosmetologist offers nail services). However, their mutual offering of body waxing overlaps. I would like to have the Esthetician available to be scheduled for body waxing before 2pm and the Cosmetologist available to be scheduled for body waxing after 2pm. Is this something we can do? There have now been 2 instances in which the Cosmetologist gets scheduled for a…

    2 votes
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  8. It would be helpful for offer to have the ability to set a rule that includes or excludes by brand and not just service or product. When we run a brand promo we have to go through every item in our inventory to select what can be included. It would save a significant amount of time to say all of X brand is included in this offer.

    2 votes
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  9. Needs to be able to change the time that the appointment reminder text is sent 2 days prior to the appointment

    2 votes
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  10. I’m a franchisee that uses this platform. I would like it if BLVD had an option where I can use the gear tab and marketing tab freely. If I were to have this tab now I am able to see sensitive information regarding other locations. I just want to send things out at my own discretion. It would be nice if the gear and marketing tabs were more flexible.

    2 votes
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  11. Acquiring clients are VERY expensive. Sometimes people only check the first location in the toggle and blvds looking flow is very ridged and hard to get things in and out of the cart as well as understand what you are booking (it sometimes jumps to the next avail rather than showing it is booked)
    We really need a message or a way to navigate to the next location so we do not lose the client who is shopping. When something is booked, the booking flow for multi locations should have the message to check the other location, at the very…

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  12. We have two locations, although under the Manage tab for each location we have a different logo, which also shows up on the booking widget, it does not show up in the console when you toggle to a different location. It seems to default to the main global logo instead of the per site one. It is hard sometimes to know what site you are looking at because the logo is the same for both.

    2 votes
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  13. There should be a way to undo or redo a change that you just made when building a form.

    2 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  14. during check out, give a prompt to charge the credit card on file, instead of automatically charging the card on file.

    2 votes
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  15. Right now modifier costs are totaled and can't be seen by client at checkout iPad. We have a lot of clients ask for a breakdown and then we have to handwrite it on random paper. It's weird.
    For example: We have a service "Laser Hair Removal" with modifiers by area such as underarms, bikini, etc. We need to see the price breakdown by modifier from the client side and also in the "History Tab"

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  16. Lumi Skin Bar would either like the resource to be remembered when "add to calendar" is used to book an appointment OR they would like a privilege setting to disallow front desk to use this button. Currently when they use "add to calendar" to book, BLVD doesn't remember the resource they intend to reserve.

    2 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  17. There is a square, line, and X, but would love to track Coolsculpting treatments on the Boulevard system. It would be great to have an oval to show where their cycle was placed.

    2 votes
    In Progress  ·  0 comments  ·  Admin →
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  18. Customer would like to show discounts on Purchase history page in the client profile.

    2 votes
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  19. Indie Mane Salon & Spa would like the ability to quickly see not only the date of previous service but how many weeks ago that service was. Currently, they have to manually calculate based on the date shown. They often use this function to determine next pre-booking window.

    2 votes
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  20. There should be alerts when membership charges don't process via the bell notifications. It's cumbersome to have to remember to look at past due memberships in the "memberships" section of the gear icon. Time is of the essence for addressing billing issues. Front desk employees often dismiss the open orders where it declined and there's no alert or obvious label on that open order about how it's a membership charge that declined and needs to be addressed.

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
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