7143 results found
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Change notes on "other" payment method on closed orders
It would be nice to change notes for the "other" payment method on closed orders. Sometimes the verbiage isn't the same with all of my staff, so it makes reports harder to consolidate, it would be nice to be able to change that note to standardize things after orders are closed.
3 votes -
3 votes
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Be able to remove tax from a product
To have the options to remove the tax for a product if needed.
3 votes -
Offer a 'staff-internal' form that can be completed on the Reception App when Employees arrive for Covid-19 screening
We need to screen employees just like clients and ask the basic screening questions every time they enter the work place. We would like to use the same form we use for clients on the reception app. If we could use a form with a walk-in appointment that would work, or if employees could access forms from the reception app, that would work
3 votes -
Custom MARKUP on Standard Price vs Custom Price per Role
It would be handy to have a standard set of prices for a role and then have the ability for an automatic MARKUP to be added say for a Master Tech. This would be easier than being forced to have 2-sets of pricing. Senior and Master. Instead should someone use a Master, the client gets charged the standard rate, BUT a Custom MARKUP to the standard rate, auto charged at checkout.
3 votes -
Promo attached to an order at the time of booking that can be applied to an item that is not yet included in order
Would like to incentivize online booking by allowing client to attach a promo to online booking for a discounted product purchased upon completion of service
3 votes -
Allow Services to tie to only a room/resource without a staff member
prospect wants to use this for halo therapy and sauna, but application applies to float pods etc
3 votes -
Staff name and time stamp missing for payments on Order Details
The new order details page does not have the staff's name and time stamp for original payment applied.
If the appointment occurred on Jan 23rd, refund was given on Feb 4th - the time stamp for the refund is reflected. Then, if second payment is applied on 3/11, the entire order's time stamp reflects the time/date the second payment was applied. We need to see when the first payment was applied and by whom for the transaction.
3 votes -
Feedback should make it to some report that shows over a time frame, what staff has what feedback stats.
Right now feedback sort of disappears into the ether. It would be great if there was a feedback report that presented for a given time frame, service providers feedback was 80% 5, 10% 4 and 10% 3 stars. Creating this as a report would allow management an easier way to disseminate this information without just sending screenshots of whole company feedback data.
3 votes -
When online clients leave notes on there appointment there should be a symbol on the appointment...
...that will let me know thats theres a note to be read.
3 votes -
When a client leaves a note on there appointment can I get a notification by text or email
Or can a symbol be added to the appoinmetn to indicate that clietnt has left a note. I dont know that there is a note unless I open up a ticket which I dont until I check them out then its to late. Notes need to be read before clients come in.
3 votes -
Allow front desk to view staff profiles
It would be helpful to be able to give access to front desk to view staff member's contact info and individual service pricing without allowing access to Manage Location or Business.
3 votes -
Consistency in Date Finders
Date finder on Reports page functions differently than the one on the time clock when selecting a custom range
3 votes -
Better Education on Client Passwords
I have spotted either bug or an unusual UX approach in online booking. I noticed that when I booked myself in for a treatment at Lash Lovers through our log in page that I was asked to put in my password when I had not ever put my password in for Lash Lovers before.
I decided to follow the reset process to complete the appointment. I noticed my credit card was on file curiously but continued. This all felt a little odd, almost like I had a duplicate account.
I then decided to make an appointment with Lost Hairdressers, the…3 votes -
3 votes
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3 votes
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A report for product category breakdowns for each service provider
It would really be great for manager goal meetings if we had a report that could show a break down for sales categories for each individual service provider. Example: "You are selling a ton of Kerastase but not really selling much in Oribe, why is that?" OR " You have not sold any styling tools this year compared to last year, why not?"
3 votes -
Client review for staff before appointment
Staff needs to see client detail alerts when clients check in/during their service to serve as reminders for client preferences, product purchases/needs -- if it's not prompted, the staff won't do it
3 votes -
Field for Employee id # at staff level
Need a field to identify employees by their employee id # to feed back to payroll (ex: first name, last name, employee ID)
3 votes -
Have the option to book clients but not block time
As a commission salon, having staff have the ability to book clients without blocking themselves . This becomes a problem with potential to steal company time by deleting a block top show that they are "in salon" when they are actually not. Also, salon poilcy runs that staff needs management approval before leaving early or coming in late.
3 votes
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