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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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  1. So for the guest who have a cc on file, it would be nice if a button popped up and said, "Do you want to charge the card on file?" Then we have to hit confirm or no. This is especially true for young adults that maybe have their parents cards on their file, but then the young adult actually wants to pay cash and not charge Mom's CC. It just automatically grabs the card on file with no chance to asking first.

    1 vote

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  2. Categorize inventory under: Clothing, Hair, Skin Care

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  3. 1 vote

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  4. The new client experience page is useful for seeing many items in one location, I just found that it only shows two digits for the timeframe for online booking. I freaked out when I thought my booking was only open for 18 days. I then realized it was 180, but not showing the third digit. This is true on multiple browsers and multiple screen sizes.

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  5. The schedule view has some utility, but it is hard to know if someone was assigned a form that wasn't completed. A third column for "assigned forms" would allow us to see if they have forms that should be completed so we can make sure we get the information from them.

    1 vote

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  6. The sales report shows income with services purchased with gift cards and account credit, but that isn't an accurate report because that wasn't income generated that day.

    1 vote

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  7. The business wants to be able to run a report that shows a master list of SP's, the services they provide and the set cost.

    1 vote

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  8. Most salons/ studios have more than one reception. With that, things can get confusing in figuring out who booked what appointment. With this, each receptionist has a sign in number with their name to make it easier in tracking appointments and clients

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  9. We would like to have the capability to add an "Experience Rate", an automatic 4% charge to clients to offset the cost of providing the best in technology, amenities etc. at our salon. This will be a 4% flat fee added to all transactions (both service & retail). Some salon softwares allows the fee to be added as a “tax” some can add it as a “service charge” or similar.

    1 vote

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  10. 1 vote

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  11. Allow Forms and Charts to be stored in Google Drive for easy access

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  12. Would like the feature capability to submit different images (sizes, image, resolution, formatting) for the web campaign view vs mobile campaign.

    1 vote

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  13. Currently, you're unable to set a permanent discount for a client for products like you can for services. It would make legacy pricing for injection based services possible if this was added to the platform!

    1 vote

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  14. Is there a way to approve network at ALL locations

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  15. Heya.
    I would love it if after an appointment is completed in the overlay, I had the option to redirect clients to a specific page on my site.

    1 vote

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  16. For those responses that occur after a while, there is little notice that there could be a response waiting unless the user goes into check.

    1 vote

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  17. 1 vote

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  18. An option to disable patients from being able to cancel their appointment through email. That way we can get patient to call in to not lose that appointment.

    1 vote

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  19. 1 vote

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  20. example root touch up and hair cut $150 show to client
    on our end we can split it $75 to colorist $75 to hair cutter

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