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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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  1. I think adding lip scrubs especially in the winter would be an amazing idea, we can even add special scents during the holidays like Hot Chocolate or butterscotch or in the spring we can have flower like scents. WHO DOESN'T LOVE A GOOD LIP SCRUB???

    1 vote

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  2. 1 vote

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  3. We should be able to edit the wording to say something other than "Include a message (optional) and potentially make it a requirement for specific services being booked! This would be helpful because we are having a handful of issues where a patient books a consult with an added removal, but i t should be a surgical visit. We ultimately don't know that until they arrive and explain in more detail what they wanted removed! This allows for more time and potentially adding stitches to a wound.

    1 vote

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  4. I love the new layout of the memberships tab, but it's not easy to see at a glance how many months/terms the member has paid for anymore. This would be really helpful for many reasons but mainly because if you have a minimum membership join, it's harder to tell how long they've been a member for.

    1 vote

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  5. keeping services with the same type/category together but allowing any order. Scheduling order is helpful for keeping certain add ons with their base service and provider in one lump, but it they need a manicure service with add ons and a pedicure services with add ons, there should be the ability to be flexible on which of those service groups can be scheduled first so as not to limit availability.

    1 vote

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  6. Specifically an option to add a product automatically for new clients

    1 vote

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  7. We have external documents with client data that we would like to be able to link in their notes section for easy access.

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  8. Instead of just having booked at 4:15 have the minutes duration as well for how long the appointment is to go till

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  9. 1 vote

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  10. 1 vote

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  11. Ability to customize the failed membership billing notification email.

    1 vote

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  12. I click on the template I want and start editing and don't realize I didn't click "choose this template" the extra step needs to be removed or you shouldn't be able to edit the template before clicking that button

    1 vote

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  13. If a refund did not go through, it should not be included in reporting. If it is, a current status could be helpful for determining if the funds were actually removed from the business account or not.

    1 vote

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  14. 1 vote

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  15. So for the guest who have a cc on file, it would be nice if a button popped up and said, "Do you want to charge the card on file?" Then we have to hit confirm or no. This is especially true for young adults that maybe have their parents cards on their file, but then the young adult actually wants to pay cash and not charge Mom's CC. It just automatically grabs the card on file with no chance to asking first.

    1 vote

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  16. Categorize inventory under: Clothing, Hair, Skin Care

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  17. 1 vote

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  18. The new client experience page is useful for seeing many items in one location, I just found that it only shows two digits for the timeframe for online booking. I freaked out when I thought my booking was only open for 18 days. I then realized it was 180, but not showing the third digit. This is true on multiple browsers and multiple screen sizes.

    1 vote

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  19. The schedule view has some utility, but it is hard to know if someone was assigned a form that wasn't completed. A third column for "assigned forms" would allow us to see if they have forms that should be completed so we can make sure we get the information from them.

    1 vote

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  20. The sales report shows income with services purchased with gift cards and account credit, but that isn't an accurate report because that wasn't income generated that day.

    1 vote

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