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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7196 results found

  1. From the Front Desk and Calendar view, when you click on "New Appointment" purple button - could you please have it pull in tags associated to the client -
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    1 vote

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  2. We have multiple instances where client refunds are moved to account balance because of exchanges or errors and then we cannot refund the account balance or create a refund without an order. The system duplicate charged an account balance somehow and I can't issue a refund to the client without waiting 4-6 weeks?

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  3. We would like to be able to have a Saved Day View on Boulevard.

    For example, on Booker, we can customize and save the schedule view base on the day and when another employee logs in, they are able to select that view so the schedule is organized for them.

    Management for our spa prepares this for the front desk employee so we know exactly what the rotation of massage technicians is for that day.

    1 vote

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  4. The receipts are a daily issue for us. The patients call back all day wondering why they see so many charges but can't seem to easily navigate to what they paid. I think its the panic the feel and the confusion... This is in regards to the screen on the ipad showing the full amount which could be in the thousands but their actual discounted charge for a pkg or special.

    1 vote

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  5. For inventory to be categorized by brand

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  6. Date ranges default to today’s date vs 3-day window

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  7. It'd be great if we could generate QR codes that load client carts after seeing a provider to allow for faster checkout during events and sales.

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  8. 1 vote

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  9. We'd like to be able to add these hyperlinks to take clients to photos of the provider's work so they can get a better visual of who will be working on their hair!

    1 vote

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  10. Instead of having to manually count up hours each day and add them all up the system should count up the hours and give us a total to be able to easily and efficiently do payroll.

    1 vote

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  11. Before the messages was update, you were able to create more than one message at a time and click between 'calendar' and 'front desk' while having the message(s) open. Is there a way to get those features back?

    1 vote

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  12. 1 vote

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  13. When someone books for their child (guest of...) the credits should be easier to use under the person it was booked for.

    1 vote

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  14. Clients are SO confused with online booking and being able to pre-purchase services online. What needs to be fixed:

    1. Remove individual appt vs group appt - it is too many steps for the client
    2. Be able to hyperlink directly to the service and/or category to link to socials and our website links.
    3. Customize order for category and services vs auto-default to alphabetical
    1 vote

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  15. Ability to change location for pop-up events at external sites

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  16. We had a guest come in who accidentally clicked the wrong rating for his appointment and then couldn't change it. Or at least let us be able to add notes to the rating that we followed up with the guest.

    1 vote

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  17. Allowing usage-based products to be editable at the location-level without affecting all locations' settings for that same service.

    1 vote

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  18. adding a tag to a sale would help us track this

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  19. 1 vote

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  20. 1 vote

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