7173 results found
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Register Closeout Discrepency Notification
Woodward Barbers called out the need to receive a notification if the cash drawer is over or under upon closeout.
1 vote -
Guest Option for GC check out
Can you add a buy as guest option for gift card check out
1 vote -
Drive time block added when next provider appointment is at a different location
Customer would like a drive time block to automatically be added to the calendar if next consecutive appointment is at a different location.
1 vote -
a way to require the front desk to not be able to save a client without inputting their demographics like their address and DOB
a way to require the front desk to not be able to save a client without inputting their demographics like their address and DOB
1 vote -
Product should have default POS amount. Dont always start at 1 always but default 5 , 25 or 100. .
Product should have default POS amount. Dont always start at 1 always but default 5 , 25 or 100. Important when selling multiple of single item or unit.
1 vote -
1 vote
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Slack integration for blvd help chat
This would be instrumental in helping businesses that have staff all over the place work together alongside Blvd in-house support. I'm thinking that the Blvd helpchat (bot or person) can communicate with the slack channels for Blvd businesses. Advantages include, does not require full instance of dashboard to ask for help, can have group chats and bring other staff in so that multiple operators can get the solutions from Helpchat without having to copy/paste and screenshot things to each other, provides service providers who never use dashboard to get a way to seek assistance on using features.
1 vote -
Remove time zone from reminder texts
Is it necessary to list the time zone on a reminder text. LETS REMOVE IT! Its insignificant!!
1 vote -
Setting that when last user clocks out on a dashboard instance that it automatically logs out as well.
This would be to make sure that when the next person comes in the morning that they are using their account in order to do things. Often we accidentally use whatever is logged in and this causes poor record keeping.
Caveat would be an admin/manager clocking someone out and getting kicked off, perhaps an available bypass; "there are no users clocked in, Boulevard will self log out in 10 seconds unless you would like to bypass this"
1 vote -
A way to manage when services are charged differently. Managers need quick and visible way to see pricing exceptions
Sometimes staff will manually adust prices rather than apply a discount or an offer. It would be instrumental in analytics if there was a UI element that showed upon glance at a calendar view which checked out appts had any form of discount/offer/adjustment for a couple reasons:
When a service price should be updated to reflect what we are charging instead
When a staff member is discounting improperly or not to SOP
When a staff member is violating pricing agreements
When some issue occurred and a manager should follow up with staff on whether something poor with the service occurred…1 vote -
Disable auto text responses
We do not use the text feature and I cannot remove the "REPLY YES TO CONFIRM" message in the auto text. Even though I've typed in the additional message of "DO NOT RESPOND TO THIS TEXT IT IS A ONE WAY AUTO TEXT SYSTEM" we still get clients who don't read and disregard this. We have our own studio iPhone. The whole auto text and reminders need severe improvement and further flexible customization options.
1 vote -
Membership Funds Roll Over if Not Used
Our clients pay $99 monthly membership fee and get access to different services. However, if they don't come in that month rather than just losing their money we'd like to be able to bank the $99 for them to use towards other services in the future. It could be applied to products, injectables, a future service, etc...
1 vote -
Multiple Appointments and Pre-booking Guests
When a guest has more than one appointment booked, it would make sense that if they were making more, that Boulevard would prebook from the farthest appointment out, not the next upcoming one. It would prevent having to manually count how many weeks to book past their farthest out appointment from the day they are here or having to remember when their farthest out appt is. It is a lot of guessing and counting when it could be simplified to automatically prebook the set amount of weeks after their furthest out appointment.
1 vote -
Gift Certificates
Please look at SPABOOM they have great gift card options for clients, its exciting .I am so underwhelmed with the boulevard Gift Cert options
1 vote -
Have a report available for in-office bookings
I'd like to be able to see what appointments are booked from those individuals that call in. Especially if they're new to our business.
1 vote -
Membership split payment receipts showing remaining balance
If someone purchases a 1K membership but only pays $350, can the receipt show the $350 credit card/cash payment and a line showing $650 as the balance left on the membership cost.
1 vote -
Please add tags next to client name when you use "New Appointment" button
From the Front Desk and Calendar view, when you click on "New Appointment" purple button - could you please have it pull in tags associated to the client -
Thank you1 vote -
need to be able to refund clients without having to go through orders
We have multiple instances where client refunds are moved to account balance because of exchanges or errors and then we cannot refund the account balance or create a refund without an order. The system duplicate charged an account balance somehow and I can't issue a refund to the client without waiting 4-6 weeks?
1 vote -
Saved Day View
We would like to be able to have a Saved Day View on Boulevard.
For example, on Booker, we can customize and save the schedule view base on the day and when another employee logs in, they are able to select that view so the schedule is organized for them.
Management for our spa prepares this for the front desk employee so we know exactly what the rotation of massage technicians is for that day.
1 vote -
The receipts to patients must be changed.
The receipts are a daily issue for us. The patients call back all day wondering why they see so many charges but can't seem to easily navigate to what they paid. I think its the panic the feel and the confusion... This is in regards to the screen on the ipad showing the full amount which could be in the thousands but their actual discounted charge for a pkg or special.
1 vote
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