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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7173 results found

  1. Regional locations/territories within the platform AND reporting associated with reporting in regions

    Requested by: 4Ever Young (45 location prospect)

    1 vote

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  2. blocking "create/modify own appointments" for specific services

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  3. 1 vote

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  4. Net service sales should exclude CC fees that have been taken out.

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  5. Need to be able to see the actual first visit date in the clients tab, not just filter to a certain date.

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  6. Some of our providers have dedicated times for types of appointments and it would be helpful to have those parts of shifts a different color
    ie: mornings are for consults and afternoons are for treatments

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  7. Allow suggested services to be added by providers to be mentioned during checkout like products.

    1 vote

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  8. Right now you only get name and email for client export, what if I wanted to pull out the addresses of all my clients so I could analyze my business to see where most of my clients are coming from?

    1 vote

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  9. Filter schedule calendar based on businesses pay period

    1 vote

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  10. Staff members with client profiles should be allowed to opt out of their social media profiles from being scraped and added to their profile. I am a manager and by necessity I need a client profile (for training, testing, and for my own personal services), but I do not think it's necessary or helpful for everyone in my business to see those profiles (especially because it finds many obsolete accounts I don't recall/ don't actively use, etc). I would love if staff members, including myself, could turn that off from within the admin dashboard.

    1 vote

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  11. Not all services are HIPAA-covered, so there are specific forms and charts that will contain PHI, and others that will not. It would be beneficial to be able to indicate that an employee can view completed forms/charts for all except those pertaining to HIPAA-covered services since they're not offered at all locations, but would still need to be able to view those for other non-covered services.

    1 vote

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  12. currently the location selection for Offers will default to all locations and to customize this, we need to select each location individually. it would save time to be able to keep "select all" and de-select individual ones (for instances where most but not all are eligible). this becomes a little more manual the more locations exist

    1 vote

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  13. The upcoming appointment filter needs to be able to go along with Provider for the upcoming appointment not provider they have seen in the past.

    1 vote

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  14. We would love the option to add the client's phone number to the calendar view OR the ability to add to the Staff Schedule report. We print either the calendar view or the Staff Schedule to give to the providers. We use this to issue points and the front desk has to look everyone up to get their phone number, which is pain point for us.

    1 vote

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  15. When I export the Product Commission Report (by pdf, .csv, or .xls) it puts every stylists on their own separate page or tab! Maybe some people like it that way, but I don't. Please add a report option to either run it by page, or run it continuous. As it is now, I have to manually highlight the info on my screen and then re-size my window and then right-click to print! Annoying.

    1 vote

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  16. 1 vote

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  17. At the end of checking out a client, before sending the receipt email, there is a spot to write a message to the client. It would be great to have pre scripted messages saved in a drop down. This would make it a lot easier to send a message. IE: Today is prom day and I keep writing the same message (Have an AMAZING time at your Prom) Having 5-10 saved messages would allow a little personal touch on the receipt.

    1 vote

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  18. When staff requests off in advance we put them as unavailable several months before we schedule. Once we update the schedule it overrides those unavailable placements we already put in place, and then they get scheduled during those times.

    1 vote

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  19. The new Send and close button can be handy in some situations. But Muscle memory has me finishing my message, pressing "tab" twice, and pressing "enter" I end up closing the message and wondering what happened.

    Swapping the buttons would be very beneficial for the ingrained muscle memory while not losing the close feature.

    1 vote

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  20. Example: agreement forms in which Semper would need to complete details such as package of services and total cost (which is different per client), then send to the client to sign and date.

    1 vote

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