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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7169 results found

  1. The business would like to be able to have the option to make font Bold or not Bold in certain areas.

    1 vote

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  2. Needs a feature to have a secure webchat with clients

    1 vote

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  3. 1 vote

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  4. In the old platform my work used, we were able to upload client's info, despite something like an e-mail address being invalid, which would allow the information to be saved. It would be really nice to be able to update and save the CT's information, despite there being something wrong in their information, like the email. As it stands now, I'm unable to update some CT's info due to invalid information which, truthfully, is more than frustrating. Whilst on that subject, our old program altered us when it was someone's birthday so we could apply a b-day discount at check…

    1 vote

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  5. Often times there are the same functions between the manage & settings tabs - combining these into one tab would help us not have to flip flop between the two to find what we are looking for as they sometimes serve the same purpose, but sometimes have different options!

    1 vote

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  6. 1 vote

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  7. I have had several Different kinds of scheduling software and never ever have I had an Issue where a canceled appt or a rescheduled appointment be sent a reminder. It's unbelievable this is happening. How unprofessional it makes us look when we have people show up for appointments because they are confused.

    1 vote

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  8. The business would like to choose which reason, by default, timeblocks are created as. Currently, unless otherwise specified, the reason will be set as 'Personal'. This can be easily missed which results in skewed Utilization % tracking.

    Common use-cases for timeblocks are for meal breaks, training, meetings, or 'catch-up time' if the current client is taking longer than anticipated. These would be considered 'Business'. (Staff utilization shouldn't be penalized for meal breaks and the other reasons are business-related.)

    Better yet, have NO timeblock reason chosen by default and make the user select one before saving.

    1 vote

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  9. Guests get confused at the confirm visit button, the button should say confirm price and then add tip. if the wheel isnt broken don't try to fix it

    1 vote

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  10. Seems like clients are passing on the waitlist option because of requiring a credit card to request a spot on the waitlist. They don't have an actual appointment yet so asking for a credit card feels weird. It would be nice to have the option to pick and choose what requires a credit card?

    1 vote

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  11. Be able to select a date range in the payment processing report., sometimes the months overlap 1 or 2 days and need to download both months to merge them is extra work.

    1 vote

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  12. The. business would like the Professional App to be supported on Tablets. Right now it only works on mobile devices.

    1 vote

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  13. The business would like to be able to limit per computer who can login to the dashboard.

    1 vote

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  14. A true, two way integration with Nextech to reduce redundant workflows and limit room for error

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  15. I would like monthly memberships be charged under each individual merchant instead of the main company's account

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  16. 1 vote

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  17. The current average spend is based on the absolute totals which may also include gratuities. This skews the numbers. It would be great to have it calculate it based only on services, products and take into account the deposits.

    1 vote

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  18. Business would like to see the appointment details in the SMS notifications when appointments are booked.

    1 vote

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  19. The Boulevard team is great and so helpful but anytime there are imports or beta reports created it's my username that's logged as who created it. This can be confusing to our team members, it would be nice to easily distinguish what was done by BLVD to get to the bottom of situations faster as needed.

    For example, when we need help with beta reports the BLVD team creates the reports and it looks like it's by me so no one thinks they have the authority or should delete the report. Also, I get confused because it looks like I've…

    1 vote

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  20. Currently, dev teams can 'hard-wire' the custom booking flows as needed but this isn't scalable as any changes to the flow (adding, removing, or modifying services, add-ons, and modifiers) also requires continued dev assistance. This distinction through the API would allow our team more flexibility and autonomy over our custom flow

    1 vote

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