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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6418 results found

  1. The ability to book guests of clients under their account!

    Okay so I know that clients can go online and book an appointment under their own profile for their friends, family, etc. and it will show up as the guest's name coming in with "guest of original clients name" underneath it. I would love a way on the businesses side to be able to book a guest under a clients profile without having to make an entirely new profile for each and every guest. In case this doesn't make sense, here is an example - we have many clients who come for services and also have their children come in…

    2 votes
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  2. Every 4 weeks term length membership option

    2 votes
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  3. message from the client portal

    There should be a Message button in their Client Portal. We all know clients do not always save the text number but if they're in their portal, should be able to message us through that.

    4 votes
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  4. I would like to see ability for merchant accounts (independent contractors) to be able to automatically pay rent through ACH.

    I would like to see ability for merchant accounts (independent contractors) to be able to automatically pay rent through ACH. Right now I have to create a membership as their direct payment method using their credit card and they are charged a fee and I am charged a fee so I don't receive the full rent amount.

    2 votes
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  5. Enable a bulk downloads feature for forms

    We'd like to be able to download all of the responses from our form submissions into a CSV file.

    2 votes
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  6. Detailed Line item Marketing Consent

    We would like the Detailed Line item report to have the ability to report on the Marketing consent status of Clients.

    2 votes
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  7. save side-by-side photos

    It's great that we can now compare photos, but what about drawing on them to show the changes? Or SAVE them as a side-by-side.
    Would also be great if then we could automatically share this photo with patient who want to keep track of their own before/after images and share with friends.

    2 votes
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  8. An option to deselect all for providers/resources (currently only select all or availabe)or save user settings in how we view the calendar.

    As an owner and a practitioner of a medical spa, it is frustrating to have to to individually deselect all the resources and/or providers for that particular day(s) that I am trying to view each time I log in. Would love the option to deselect all.

    3 votes
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  9. remove transition time when 2 appointments booked by same client

    When Booking the same client for two services with the same service provider, the transition time between the two services should be removed.

    11 votes
    1 comment  ·  Admin →
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  10. Allow "Another Client" to be an option for a connected field in forms for referral source

    6 votes
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  11. Review link to text receipt

    Add an optional URL to place a review link to text receipt.

    8 votes
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  12. Have there be an option to hide front desk employees where they don't show on the schedule. Where only providers show up on the schedule!

    Have there be an option to hide front desk employees where they don't show on the schedule. Where only providers show up on the schedule!

    2 votes
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  13. Personalized schedule links

    Allow individual sales reps or providers to be able to send personalized scheduling links for their specific calendar via text or email. That way, the client will be able to book seamlessly without too many options or obstacles in the way.

    2 votes
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  14. deceased client profiles

    Delete client profile after a client has passed away. That way there is no chance of accidently using this profile in the future if someone has a similar name.

    14 votes
    3 comments  ·  Admin →
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  15. Show gift cards during checkout

    Show gift cards at checkout instead of having to go into the patient profile to check for one

    4 votes
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  16. Boulevard AI

    We are switching from Mindbody which has an AI feature built in which we have used tremendously. The AI answers missed calls via text scheduling, rescheduling, or answering questions. It can be built into the practice website to have an extra scheduling option. This feature schedules appointments totally of $5,000+ for us each month when we are closed or on another line with a client.

    55 votes
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  17. The ability to 'like' or 'love' a text message.

    Would love to be able to give a thumbs up to a client text so they know we have read the message or whatever instead of having to respond back

    26 votes
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  18. Open Chart Provider Notification

    During a busy day, we start a chart and need to complete and submit it. It would be nice if there was a prompt for the day to indicate open charts that need to be submitted.

    3 votes
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  19. More Details on the appointment text messages

    I need the text reminders to have the option say what the appointment is for, and who the provider is!!!!
    example: "Your appointment for HYDRAFACIAL with LINDSEY is today at 9am"

    2 votes
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  20. no credit card needed to book

    There should be an option for the business to pick if they want a credit card on file to book or not.

    1 vote
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