6308 results found
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Service providers should get notifications to changes on all appointments.
Staff does not get notified if an appointment is modified or moved from another provider. This causes issues for the staff unless they habitually check their schedules and creates more work for the front desk team because they now have to reach out to make sure the provider sees the update/change.
14 votes -
Notification for blocked patients when booking.
When a patient is blocked from booking, give a warning when business is booking the appointment. As of right now it just says that the chosen provider cannot preform this service instead of saying that the patient is blocked when their name is typed in.
11 votes -
BOLD TEXT IN MESSAGES
I want to be able to bold text to emphasize things in messaging or also colors.
2 votes -
set same machine reservation if its the s
Keep the same machine booked for the whole appointment! We have two LHR machines and when a client is booking multiple LHR areas (i.e. bikini and underarms) it books one area with machine #1 and the other area with machine #2. The provider uses the same machine for the whole visit so it should be just one machine per client per appointment booked. That way someone else can book machine #2! And we don't have to manually edit every single visit to be with one machine...
2 votes -
Alert on Check In Screen for Late Client
It would be extremely helpful to have an option to set a specified limit (10, 15, 20 min etc.) in which we cannot take a client if they are late, and if that client checks themselves in after they enter their information a pop up comes up and alerts them that they are x amount of minutes late and need to see the front desk.
2 votes -
An option to deselect all for providers/resources (currently only select all or availabe)or save user settings in how we view the calendar.
As an owner and a practitioner of a medical spa, it is frustrating to have to to individually deselect all the resources and/or providers for that particular day(s) that I am trying to view each time I log in. Would love the option to deselect all.
2 votes -
Member Audience Filter
Now with memberships & packages broken out from products, would like to see a filter for these purchase in client audiences.
3 votes -
Email marketing call to action text button option
Small addition, but it would be amazing if there was an option to put a call to action button where the client can text us. There's just call/email/visit website.
5 votes -
Someone to talk on the phone with for customer service :)
There's too much to type sometimes to explain a situation. And sometimes it takes a while for someone to reach back out to you. Having someone on the phone could help make the process quicker and have a quicker solution
2 votes -
Allow access to client profile from the "Cancellations" list
When viewing the "Cancellations" tab on boulevard, it should be easier to access the client profile from that page.
2 votes -
Make a report the accountant can use for total balance of gift card and usage of gift card. This way liabilities can be reported accurately
Gift card reports
2 votes -
Need to have a report that can be run for gift card balance totals so the company balance sheet may be updated by accountant.
Gift card reports to be more thorough and usable.
2 votes -
Show gift cards during checkout
Show gift cards at checkout instead of having to go into the patient profile to check for one
2 votes -
Customize individual tips at checkout
Customers need the ability to leave a different tip amount for each provider, not a generic percentage across the board.
2 votes -
Scrollable view of available dates and times in online booking
When clients are booking on the widget allow them to scroll through days and see available providers for each day rather than selecting a provider and then a day.
10 votes -
App calendar color to match dashboard
it is very confusing that the app background for availability is white and the closed hours are grey and the desktop version is completely opposite. Please adjust it to reflect exactly how it appears on the dashboard.
14 votes -
Client forms for membership pause or cancellation request
Forms for cancelling or pausing membership
2 votes -
Referral Program Versions
We would like the ability to set up different Referral Program Versions- each that offer different discount options.
4 votes -
product/inventory mass edit option
it would be great if there was a mass edit option for products. For example, if a brand increases prices for the year, if there was a mass edit option, the whole page would be editable and you could just go down the price row and edit all at once and then save instead of having to go into each item separately.
2 votes -
Allow staff to add their own profile pic in the app
My staff cant even upload a profile picture in the app!!
4 votes
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