7195 results found
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Schedule emails
Why aren't marketing emails able to be scheduled at your chosen time? When selecting the option, Schedule to launch later, it sends at whatever time it wants. I want to be able to schedule my marketing emails at the time that will be best for our audience and get more engagement. I am really surprised and frustrated that this isn't already an option. I currently have to set a reminder alert in order to launch emails at a peek time, not convenient.
2 votes -
more robust app
The app really needs to be more robust. Reporting, messaging are my main requests.
2 votes -
6 votes
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Have the ability to sell a "Spa Day" package online
If we sell a Spa Day package which includes a hydrotherapy session, a massage, and a facial - have the ability to sell and then book online! With a seamless experience.
4 votes -
Make customer service available by phone 24/7!
Make customer service available by phone 24/7! We pay $300 (at least I do) to not be able to call and get some questions answered is a little crazy. I wanted to open a new account for a new location and I have to wait 4 days to speak with someone? My schedule changed and I missed the scheduled call. Now I have to wait until next week? I have a report I have to pull up that just won't show me accuracy. It means I have some settings on wrong so now I have to type out my issue…
5 votes -
Have the option to customize the verbiage in the booking platform
For example we prefer the term "enhancements" vs "add ons" and many of our clients get very confused by the "group appointments" option. We wish we could customize what is used there as well as the descriptions.
6 votes -
voucher
Customizable packages to accommodate annual voucher sales so that clients can choose which services they would like to purchase and how many of each service. It would be helpful to have it set up so that when they redeem the service, it is accounted for as a payment type and does not alter the dollar amount of the service, so that commission is still paid out accordingly.
2 votes -
Internal Only Form or Expiration on Charts
It would be extremely helpful to have internal-only forms — ones that are not visible to clients — so we can set up documents like medical authorizations with a built-in annual expiration date. Alternatively, if it's easier, enhancing the current chart functionality to include an optional expiration setting would allow us to manage these internal forms more effectively without exposing them to clients.
3 votes -
Notification for when clients complete forms!
When a client completes a form, we should get some text or email (similar to if a client arrives or books). All of our forms are essential to our client experience, it’ll be more efficient if we got a notification when they were completed!
6 votes -
labs
Lab and e-prescribing integration
3 votes -
Charts
we should be able to add a chart to a client profile without having to book an additional appointment. In my situation the appointment disappeared from the schedule and now I cannot add my chart note. Also, if we need to add phone correspondence, we should be able to add a note.
7 votes -
Rescheduled label or tag
Appointments should show that it has been rescheduled x1, x2 etc. because it shows if it has been cancelled but not if its rescheduled
25 votes -
Send provider text when patient is done checking in
instead of the provider text coming in the second the patient puts in their phone number, send the text when they are finished filling out any and all forms
5 votes -
Have product managers and engineers shadow customers
It seems like product managers and engineers are a little out of touch with how people are using the software. A day of shadowing a customer would probably open their eyes to some of the rougher edges of the software.
Many of the "feature requests" on here could almost be categorized as bugs. They aren't the software not working as designed, but they are the software not working as expected by users.
We run our businesses in a wide variety of ways, and Boulevard has many assumptions about how the business should operate that just aren't true (one assumption I…
3 votes -
Have a month view on the calendar. It's super helpful.
Calendar month view.
2 votes -
Upload photos to treatment plan from Gallery
When uploading a photo to mark-up in a treatment plan, there should be the ability to upload photos from the patient's Gallery, not just take a new photo/upload from camera roll
2 votes -
Export custom reports without having to save first
currently when exporting a beta report you have to save to keep your customizations to exporting. It should export as is without having to save.
2 votes -
2 votes
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I couldn’t find anything in Boulevard’s current documentation that lets you disable gratuity for specific providers
There’s no built‑in feature documented that lets you turn off gratuity just for one specific staff member (provider).
3 votes -
Sandbox Instance
It's a pipe dream, I'm sure— but it would be amazing to have a full duplicate instance of our account so our trainees can work on everything BLVD without the risk of messing anything up.
All the training materials are great, but since there is no sandbox, our trainees have to work on live clients and schedules, which then requires someone to be with them to ensure they don't accidentally make a big mistake while learning.
4 votes
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