7194 results found
-
Medical/Surgical History that auotpopulates
Need medical/surgical history that can pull-over/auto populate like allergies and medications and can be found in their chart where allergies and medications are now
4 votes -
Text Messages and Notifications
We’d like to request that all patient communications and responses be routed through the Boulevard app going forward, so that our team can access and reply to messages both on iPhones when out of office and on the iPads in office.
It would also be incredibly helpful if push notifications could be enabled on our devices when new messages come in—especially during off-hours—so that no patient messages are left on "delivered" and we can maintain a high level of customer service, even when team members are on call.
5 votes -
Allow more customization around providers and services that they perform on specific days of the week.
We would like more flexibility and identifying specific days and services that providers work in are available. For example, we have a provider that offer offers a specific set of services on Friday. Those services are not available Monday through Thursday. Ideally, we should be able to go in and identify to that provider that those specific services are available on Friday rather than Thursday.
4 votes -
Allow patients the ability to upload their prior labs to charts in Boulevard
We would like our patients to be able to upload their prior labs/records into their charts in boulevard so we can have them saved and reviewed before appointments
5 votes -
Waitlist Push Notification or text to mobile
Push notification or text alert when someone joins your waitlist. The current alert is SO easy to miss unless you have staff stationed in front of the computer. Most stylists/receptionists/managers are always too busy to sit and stare at the computer.
8 votes -
Splitting the total easily between two people!
It would be nice if there was an easy way to split the total between two people for one booking. Currently, the only way to split a service (including two services booked under one appointment) is to manually do the math and charge one card, then the other. However, manually splitting the total doesn't account for the service fee for credit cards nor the tips. It gets confusing and makes it uncomfortable having to ask them individually how much they want to tip on their card.
2 votes -
Ability to see a quick list of memberships by status for a location in the Memberships tab
This ability would allow the front desk staff to quickly reference and monitor the number of members they have in each status category, and take action when and however needed.
2 votes -
Correct Handling of No-Show & Cancellation Fees Without Discounting Services
Currently, when an appointment is cancelled or a client is marked as a no-show, Boulevard POS handles this by applying a discount to the originally scheduled service in order to reflect the cancellation fee. For example, if a $200 service is missed and a $50 no-show fee applies, the system shows a $150 discount applied to the original $200 service, resulting in a $50 charge.
Problem with Current Logic:
This creates several issues:Misleading Revenue Reporting:
The system shows the original service as having occurred (e.g., “Hydrafacial - $200”), when in fact the service was not delivered.
Discounting down to…
6 votes -
merge all multiple clients at once
The database should be able to identify all multiple names/phones numbers in a report and then merge the duplicates.
4 votes -
product recommendation by providers
To be able to Include the provider’s name when entering product recommendations. This will help us clearly track which provider recommended each product.
4 votes -
Comprehensive Campaign Performance Report
To better evaluate the effectiveness and ROI of our marketing efforts, we recommend the creation of a comprehensive report that consolidates key performance metrics for specific campaigns or promotions.
Currently, the available reports lack several critical data points, making it difficult to assess which initiatives are truly driving results and where adjustments may be needed. Having access to these insights is essential for making informed, data-driven decisions moving forward.
We propose a report (or a reliable combination of reports) that includes the following metrics:
Total revenue generated (attributed to the campaign or promotion)
Number of bookings tied to the campaign
…
4 votes -
Ability to delete client data from within the dashboard
Businesses need the ability to purge a client's data from their records to comply with with data privacy requests.
2 votes -
Merge Tags in Phrases
Ability to include a Merge Tag in Phrases (ex. Client Name)
2 votes -
Option for Membership Credit Expiration / Limited Rollover
Boulevard currently doesn’t allow membership account credits to expire, which creates challenges for practices using banked-style memberships. Without an expiration or limited rollover option, credits can accumulate indefinitely, complicating financial tracking and program fairness. The current workaround—manually monitoring usage reports—isn’t sustainable. Adding a configurable expiration setting (e.g., credits expire after 3–6 months or a set number of rollovers) would give businesses flexibility to manage liability, improve client accountability, and align Boulevard’s memberships with industry-standard functionality found in other POS systems.
2 votes -
create a library
Create a library of forms/charts/phrases that people have created. Give them the option to add the form/chart to library to share with others. Create a button for others to share to the library so everyone doesn't have to build from scratch.
2 votes -
custom automated campaigns would be nice
Being able to create an automated campaign to ask for google reviews, etc - would be great.
2 votes -
Add product units as something to redeem within a package.
Add product units as something to purchase and redeem within a package.
2 votes -
ADD MORE THAN ONE PICTURE OUT OF TIME ON GALLERY
self explanatory i take many before and after pictures different angles and i have to add them one by one it is not convenient
2 votes -
form expiration
Love the new form expiration feature! It would be cool if it would just have the clients confirm that their medical form does not need to be updated. Rather than have them completely redo it.
5 votes -
Remove packages and memberships from earning Loyalty Points
The Loyalty App should have the ability not to to grant points to clients who buy packages or memberships as the redemption of the earned vouchers earns them points.
3 votes
- Don't see your idea?