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  1. multiple cancellation fees built into specific services

    Requested by : 4ever Young (45 location prospect)

    5 votes

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  2. Wish there was verbage on the email booking confirmations something along the lines "add to calendar" or make the appointment time and sevice a link to click. A lot of clients are unaware that theyt can create a calendar event.

    10 votes

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  3. It would be helpful to be able to specify what stylists are willing to take new client online bookings. I have a few service providers that no longer want to take new clients. But don't want to get rid of online booking completely, because current clients like to schedule online with them. It would be helpful to have a setting where stylists can choose if they would like to be available for new online bookings.

    111 votes

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  4. Forms should be sent in order to the client. In order from client intake form etc. Currently forms are out of order i.e. first from is HIPAA and 4th is intake form. Intake should be #1.

    1 vote

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  5. Profile auto populate the client info and content , why re enter ?

    1 vote

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  6. When I check someone out I cant charge them zero , as i have to charge .01 if they have pre paid etc,

    1 vote

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  7. TWO WAY INTERGRATION: I have spend countless time, deleting and re-adding brands, inventory counts off. Etc. One small change and the whole product duplicates down from shopify to BLVD.

    • Feed both ways, clients, ineventory, products.

    • Inventory count always off: If we sell in store the inventory in store sold on BLVD does not feed up to Shopify so then Shopifys inventory is off.

    • We should be able to feed clients up to shopify as well for marketing reasons and keeping clients in the know.

    • I am once again missing products I added in Shopify on BLVD. Im losing productivity, time,…

    1 vote

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  8. "Precision Scheduling" - Where to begin?! Right... well it was really smart to trademark since others will surely want this level of deep learning /s.

    When we were notified in April of this new "feature" I read through the online support document, it surely read as though these changes were optional or opt-in. Some examples from the support document; "When Precision Scheduling is enabled", "Precision Scheduling is available for all Boulevard customers". Based on my interpretation of the support document, no intervention should be required on our part? My point is, it's enabled and there is no accessible "switch" to…

    7 votes

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    We're in conversations with Shawn about his issue here. Kudos to him for catching what might be a bug that we plan to fix. We've also been able to adjust Precision Scheduling's settings to better suit their preferences. Please reach out to support if you'd like to adjust how Precision Scheduling works for your business. Between the bug fix and settings adjustment, we're confident we'll end up somewhere that works well for them!

  9. can you make it so merge client feature still works with phone numbers that have parentheses and dashes so it's easy for all of us to copy and paste from their profiles without having to manually remove them for it to work?

    4 votes

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  10. Having multiple inboxes, to categorize into different subjects would be extremely helpful. For example - Membership Inbox - here you can find messages that come from members or people interested in memberships. Having the ability to organize the messages would be great!

    1 vote

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  11. Add permissions for privilege groups that will allow / disallow the viewing of different metrics in the cash register respectively.

    In addition to limiting the reported upon date range for the given data specific to who is logged into the dashboard and viewing the register.

    1 vote

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  12. I want to look at a client's voucher activity, which includes totals, on a given date. This is for the purposes of auditing a client's account to ensure correct application of vouchers. If there could be some sort of "Voucher History" with totals at the end of each date, that is greatly needed.

    3 votes

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  13. Would like to check response times for handling messages in the message center and track appointments booked by front desk.

    2 votes

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  14. The client history tab need big improvements! Most obvious are:

    1) Group same day appointments together so that we can easily see what was done the same day AND at what time without clicking to open the appointment.

    2) There should be a way to get to Appointment History or Order History without having to scroll. Some of our clients have hundreds of past appointments so getting to their order history is a pain. Perhaps just make orders a separate tab?

    3) Opening an appointment or order should not take you away from the client profile. We often have to…

    2 votes

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  15. Ability to add a business charge on a service that’s $0. Business charge then pulls from stylist commission.

    2 votes

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  16. Add savings folders. Allow owner to save a percentage of each sale. Example: taxes, paid vacation. Allow for transfers from accounts anytime.

    1 vote

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  17. Group booking needs to be MUCH more clear for clients. It should not allow them to only book one appointment for themselves without adding guest info. I have run into the issue of clients thinking they booked multiple services for themselves and a friend because Blvd allows them to get all the way to checkout before asking for an additional appointment or requiring guest info.

    It also gives us no inclination that a client used the Group Booking tab so we can't check to see if they meant to put another guest! We are a day spa that offers multiple…

    2 votes

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  18. Spruce Nail Shop would like to see a history of changes made to provider schedules.

    2 votes

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  19. Report that deducts payroll cost commission and hourly from the daily total

    2 votes

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  20. On the automated campaigns, I would like to see a list of who all received a text, who booked and what they purchased.

    1 vote

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