7193 results found
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Option to charge a different no show fee than the late cancel fee
I would like to charge 100% of the service for no shows and 50% of the service for late cancellations. Can we add the option to choose what fee to charge?
6 votes -
On checkout shrink appt to time used. Over scheduling time screws ture utilization
Stylist are overbooking and abusing time for services (especially color) and then on check out sometimes have 30-45 minutes remaining, the system doesn't shrink up the appointment on check out to reflect the waste of time over scheduling and it is not recorded in the utilization reports because it still holds the block making it look like they were working. The Booker system had that feature. Way better for making poor use of time a visual reality.
2 votes -
Form Sending
When a client books with my business for the first time, I need them to receive our new client form. I currently have the form setting configured to send with the first appointment. However, if the client has visited any other business that uses Boulevard, the system recognizes them as an existing Boulevard client and does not attach the form, even though they are new to my business. This is becoming more common as Boulevard grows in popularity.
Can the system treat “new client” status on a business level, not across all Boulevard users, so that every client who is…
2 votes -
being able to link clients to their spouses and children
It would be great if we could link profiles together as married or children. When children come in we give them their own profile no matter the age so if we could link them to the mom i feel like that would be easier.
2 votes -
Location Organizer: Location Groups in location dropdown
It would be helpful for location groups to be surfaced in the dropdown menu for easy navigation as another option apart from the search function!
2 votes -
Allow for scheduling staff members on an every other weekly rotation.
Allow for scheduling staff members on an every other week rotation. Currently we have to add in staff on a wkly rotation and manually adjust if they work an every other weekend schedule.
15 votes -
Display how much cash a client handed on completed order
When a client is paying cash, and they do not hand out exact change, keep record on the completed order how much the client handed to us, as well as what change we owed them.
14 votes -
Automated Custom Email by Service Type
Overview:
We would love the ability to send an automated, customizable email to clients based on the specific service they book. This email could include details unique to that service, such as booking confirmation, pre- and post-care instructions, and personalized savings or membership opportunities.Current Challenge:
Currently, once clients complete forms, they no longer have access to them — meaning they can’t easily reference important pre- or post-care information later. Team members must manually follow up with clients to resend details or reminders, which is time-consuming and inconsistent.Proposed Solution:
Add a feature that allows businesses to create and attach…2 votes -
Hi - Under Clients if a column could be added to show if client has a Membership Plan available . Signified by a crown. (VIP).
Membership purschased
1 vote -
Selective Waitlist Days
Please add a way for clients to only add themselves to a waitlist on days that providers are actually scheduled to work. We get tons of people that add themselves to the waitlist on days that our providers don't even work.
2 votes -
reports
It would be really helpful to have an option to pull a report listing all current packages with pricing and voucher details. Like a quick reference "master copy" for staff to refer to for pricing. I have staff that are part time and sometimes need to look up pricing (especially on items we don't sell a ton of).
We can do this with services, but not the packages our services are in. It doesn't make sense not to have that option.
3 votes -
Remove the CAP on client invoices from 100
PLEASE Remove the CAP of 100 Invoices in a client's history. WHY? Why is there a limit on the number of invoices that a client can have?
Some clients come in 3 times a week for biohacking. But they also do Botox and get expensive packages. Yet their order history, appointment history and note histories are all limited to 100 entries.
We are being told to run these RIDICULOUSLY cumbersome reports to find an invoice from a few months ago that has dropped off the history of our frequent fliers. This is beyond disappointing. We were never advised that client…
3 votes -
"Medical Conditions" to be a field on Forms and charts
We would like medical conditions to be a field on forms and charts with the ability for them to autopopulate.
10 votes -
QUIT telling clients in an email that we have a card on file!!!
Clients dont need to know this and it upsets many of them. It isnt necessary info!!!
2 votes -
Loyalty App points via API
Loyalty app would be more valuable with more actionable functionality, such as being able to pull points via the API. This way, custom comms could be built around points reached to encourage clients to return to redeem them
2 votes -
Being able to print a clients upcoming appointments.
We would like to be able to print off a list of a clients upcoming appointments.
6 votes -
forms search
EASE please please add a search function in forms and charts. This is honestly my BIGGEST issue with boulevard .
6 votes -
Create a report that shows detail for account credit adjustments and transactions that includes comments in the reasons section.
Create a report that shows detail for account credit adjustments and transactions that also includes comments in the reasons section.
OR create a cue or different term for the word "Adjusted" that's in the Action column when you click "View History" from the Account Credit section of the client's profile.
4 votes -
bookable online setting at business level
When a new service is created we would like a setting on the business level access to disable online booking for all locations rather than having to go through each individual location to turn off. This is time consuming and need the option of setting this overall for the business.
4 votes -
Creating a Notification to alert clients they are late to their appointment
Hoping to have a notification created to where clients are getting notified if they're late or if their appointment time has passed. For example; If a client had an appointment at 10am, they get a notification at 10:05 they are late or 10:10 that they're appointment has passed our grace period. I feel like this would be one more point of contact in efforts to support our late or cancellation policy and prevent clients from saying they didn't know they had an appointment or didn't think they were late.
3 votes
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