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6532 results found

  1. Allow a service to show up differently for online booking and for booking internally

    We book out according to time spent and not what type of service the client wants. We would like to allow a service to show up differently for online booking and for booking internally. Example would be
    Online service name: Haircut ... will show up as
    Internal schedule: Tech 3

    1 vote
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  2. Form Review

    Need a notification on schedule when forms need review. or even a report of what needs review

    1 vote
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  3. Logo Size

    Our "logo" isn't a picture or design, it's the name of the business in fancy writing. In most every case where the square logo is present, we can barely read the words. It would be great if we could customize the size of the logo for different screens. Also, the self-booking overlay image has such a dark shadow over the top that you can barely even see the picture we chose. Please give us the option to change the intensity of that shadow.

    1 vote
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  4. create a retail product bundle

    I would like the option to create a retail product bundle - ex: holiday skincare bundle with 5 products. With the ability to sell that bundle and have the individual items pulled out of their respective inventory.

    6 votes
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  5. Message clients through the mobile app

    Message clients through the mobile app!!!

    213 votes
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  6. not send texts asking clients how they enjoyed their visit after it was canceled

    Clients are receiving texts and emails asking how they enjoyed their visit even if the appointment was canceled. This makes it extremely uncomfortable especially if they were charged for a no show cancelation and then get that text. Bit like rubbing salt in the wound and we wind up with pretty nasty replies.

    3 votes
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  7. All Staff Blocked Time Entry

    Have a function that creates a blocked time or event for the entire staff. This would be great for marking out meetings, trainings, etc..

    5 votes
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  8. Improve Clarity at Checkout: Rewording the iPad Prompt

    Idea:

    To avoid confusion at checkout, it is proposed that the iPad, which is solely used to check out clients, should display a more intuitive message. Currently, the "Check In" prompt leads clients to believe they need to check in rather than check out. A simple rewording could significantly improve user experience and streamline the process. Suggested alternative messages include:

    "Complete Checkout"
    "Finalize Your Purchase"
    "Proceed to Payment"
    "Finish Your Transaction"

    This change would help clients easily distinguish between the check-in and check-out process, reducing confusion and making the transaction smoother.

    6 votes
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  9. Offer code rules

    I am not happy with the update. Clients should not be able to book a service with an offer code after the offer is no longer applicable. This leads to upset clients and having to explain to them that just because it was booked that way, does not mean it is applicable.

    1 vote
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  10. promotional gift cards

    Running Promotional Gift Cards, being able to set discounts based on a certain amount and higher.

    4 votes
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  11. Permission for adding shared members to a membership

    Permission toggle for adding shared members to a membership

    2 votes
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  12. product/inventory mass edit option

    it would be great if there was a mass edit option for products. For example, if a brand increases prices for the year, if there was a mass edit option, the whole page would be editable and you could just go down the price row and edit all at once and then save instead of having to go into each item separately.

    3 votes
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  13. Average Client Spend Should Reflect Per Day

    Right now it breaks each item into an appointment rather than all the services they did at their appointment that day. So in actuality,m their spend per appointment is not correct.

    1 vote
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  14. Accommodations: Putting in saved times/prices for current clientele at prelaunch

    At some point without regular prices raises, you can get boxed in by your clientele. I would like the ability at the onset to put in the accommodations, pricing and timing, of my current clients so I can immediately change my prices online for all new people.

    2 of us just shifted into ownership roles and our time is even more valuable now, but jumping $100 + per color service isn't feasible for our current guests. So being able to make room for higher paying ones, while slowly passing on the current clients to stylists that fit their price point…

    1 vote
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  15. Ability to see inventory on hand within product sales report

    Add a column to the product sales report that shows current quantity on hand to be able to help improve ordering and enable us to keep top sellers continuously stocked.

    1 vote
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  16. Having the gallery with the clients photo should be on the client profile displayed so when a client comes in they are eaily identified

    Have the existing clients photo displayed next to the client's name so they are identified when in the office by a staff member

    4 votes
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  17. Deposits are so hard to see!! Can we make them stand out if a client has paid a depsoit?

    We would love paid deposits in the check out screen to stand out. My staff misses them EVERYTIME! Can we highlight or make the deposits somehow please stand out. PLEASE. It would be life changing for our salon

    1 vote
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  18. Automatic offer code application based on cart total

    This feature would automatically apply an offer code when a client's cart total exceeds a specified amount. Key benefits include:

    • Streamlined checkout process for clients
    • Increased sales through incentivized higher spending
    • Reduced manual intervention from staff
    • Flexibility to set different thresholds for various promotions

    The system would continuously monitor the cart total during the booking process and instantly apply the relevant offer once the threshold is met, enhancing the overall customer experience and potentially boosting revenue.

    7 votes
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  19. Payment method needs to be included on all sales reports!

    Payment method needs to be included on all sales reports!

    2 votes
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  20. Allow us to send patients a link for direct feedback

    For patients who do not wish to leave us an online, public review (Google, Facebook, etc.) and who do not wish to receive their receipts via text or email, we would like a link that we can text them, allowing them to give us direct feedback in BLVD.

    3 votes
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