7187 results found
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Automatic Blocked Time between appointments instead of transition time. (Solves covid cleaning)
Another person requested and I agree with the idea to make a transition time at the end of an entire appointment, but perhaps a more efficient and flexible way to manage this would be having a toggle that by default adds blocked out time after an appointment with the Title "Covid cleaning" or whatever you want it to be in the options.
It would be taken into account when making booking availability searches and also, once you book the appointment, you can manually delete or edit the blocked out time where applicable. This would keep appointments from being booked too…
4 votes -
Add an icon in the internal service menu indicating a service is bookable online
when drilling into a service you can turn it on/off for being bookable online but an icon would be helpful when browsing the list to see what is on/off the online menu.
4 votes -
Option to have 15-30 minutes automatically added to new client bookings.
If this is an added feature stylist would have the option of having Blvd add 15 to 30 minutes to the booking automatically. Currently I have to watch every appointment book and if I don't recognize the name I go and adjust the time, if time is available. The desk can't remember every single specific time that stylist would want added for each new client. I have spoken to other hairdressers at other salons that use Boulevard and they all think the idea is really good.
8 votes -
Default to service that the client is reading about on the website
On the website, each service page has a book now button right on the hero image. When someone clicks book now, the widget opens up, they pick their location, then their appointment type, then they get the entire list of services.
If someone is on the massage page for example, and clicks book now, can Boulevard jump to only list the massage services? We believe it will improve the user's experience.
2 votes -
Message Close button - Hold at top or move to bottom
We have to scroll all the way up the message, sometimes several months back to be able to close the message. The "tick" should stay on screen at all times or put it closer to the "Send" button. I understand though the risk of putting it there so maybe it's best to ensure that the Name, Number and Tick do not scroll out of site. Fix the CSS to hold it on the page.
4 votes -
19 votes
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Edit payment type in closed order
The wrong payment type was used to close an order (Other payment type) vs. credit card. We would like the ability to edit or refund and add new payment type more easily. Currently, we would need to create a new appointment.
8 votes -
Bring back editing staff requested
Used to be able to open closed orders and change if a service provider was requested or not. Would like that function back
Example: Provider added services to an appointment and he was marked as requested for those services when he shouldn't have been. Wasn't corrected at checkout and now there's no way to go back and edit the requests which is throws reporting
13 votes -
Option to send Mass Confirmation
When making scheduling adjsutments, if not using the reschedule button, confirmation emails aren't sent. If making adjustments that are weeks out it's easier to make these from the appointment details instead of using the rescheduling button
8 votes -
Full implementation of a membership program
e.g, reporting on them, ability to gift them, cancellation emails, default start dates, etc.)
2 votes -
list the stylist assigned to each time slot under "view times"
being able to view the stylist attached to an available time slot helps with pricing out services when clients want to stay within a price range. thanks!
2 votes -
3 votes
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Ability to email the PO from the dashboard
Would like the option to email the PO from the dashboard
2 votes -
Rescheduling appointments between multiple location salons
Currently there is no work around for this, except to completely delete the techs schedule, delete all the scheduled apts, and re-open and re-book apts at the other location. It's extremely tedious and leaves a lot of room for error, especially if you're making scheduling adjustments for a big amount of time. The interface doesn't allow you to reschedule clients apts to the other location either. It's really inconvenient!
IE we are currently under construction at one of our locations, so a few of our stylists temporarily moved their books to the second location. Now, when we have to move…
14 votes -
Training mode capability for Blvd
To train staff using a mode of Blvd that does not communicate with clients, service providers, and can do fake checkouts/returns.
It would be super useful if there was a way to open a training mode that allowed usage of the databases but was firewalled from sending emails, SMS, push notifications to all and allowed fake checkouts, returns, voucher creation and redemption. I find that as much as I try to train my staff, there often are situations that come up that can only be done as a walkthrough for learning. The workaround now is creating a fake service provider,…
8 votes -
Appointment Ratings Report
Appointment ratings download
28 votes -
NPS Score
Glosslab would like to have customer's NPS score available within the client profile and at checkout.
1 vote -
Easier to see and cancel appointments on the website
Now, clients have to dig through their email to see upcoming appointments or to cancel future appointments. It would be so much easier if this information was available to them on the website when they long it. They have to create an account anyways. Should this be available somewhere on the website?
1 vote -
Allow Default Price to say "Starts at X" or "Price TBD"
Default price should allow text instead of monetary values. We use Botox Units and would like our default price to state "$13/Unit"
10 votes -
Default for SMS to be unchecked to "off" until client opts in to SMS reminders
Client needs this to be defaulted to be unchecked until client confirms/opts in for SMS appt reminders
2 votes
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