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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7187 results found

  1. Ability to log medical conditions notes in the client profile in a way that is still HIPAA compliant

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. Required by law in San Francisco for item name and price, and sale total to be displayed for the client durning every sale.

    3 votes

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  3. It would be helpful to be able to set the online booking widget on the website to only allow existing clients to make appointments.

    13 votes

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  4. there should be a report to show how many discount/promotion codes were used and which ones

    14 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. Guests need to have forms filled out before their appointment and having this automatically required in order to complete/schedule their appointment, will help streamline the front desk and check-in clients quickly.

    56 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  6. Client tags on waitlist page would allow us to prioritize VIP customers or customers who have been rescheduled multiple times.

    7 votes

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  7. Currently, we cannot process partial refunds on purchased gift cards. Example: I buy a $50 GC and I want to refund $25 of that GC back to the client. Currently it zeros out the entire card. Looking to have this as a feature add to allow adjustments to staff error's when purchasing GC's. (Work around) Refunding amount the client is due back. This results in the card balance going to zero automatically. Then create a new sale with the same GC # for the correct amount and charging it to Other)

    3 votes

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  8. Integration with sage Intacct for Accounting purposes-currently working out of zenoti and sage intacct in 2 diff screens

    1 vote

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  9. 2 votes

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  10. Ability to group columns in the Payments & Refunds report by payment method to see payments by payment method per location

    4 votes

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  11. In the instance of disputed transactions, include error messaging that transaction has been disputed and cannot be refunded.

    17 votes

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  12. In creating a product, the choices within the "Package" option are months and years. It would be great to have a "weeks" option here if possible unless you have a workaround.

    2 votes

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  13. 3 votes

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  14. And also highlight WHICH email address the client is currently using to log in to avoid human error of merging and choosing the wrong email address for the account. Saves time later as this error in merging is technically just kicking the can down the road for later to fix again

    3 votes

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  15. We have long waiting lists and can work better if specifics are immediately visible.

    3 votes

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  16. We are finding some employees accidentally clock in from home or clock in 40 minutes before their shift and if we could set a limit that would be ideal.

    17 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  17. Capability to report on inventory transferred between stores

    1 vote

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  18. Clients would like the ability to assign intake forms for specific stylists. For example: "We have 'new talent' in our salon and the customers of our 'new talents' have to sign apprentice forms acknowledging the discounts, etc. I know in the manage-->forms application you can add forms, etc but not assign them to specific stylists."

    4 votes

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  19. It would be nice to send appointment confirmations out for appointments that are scheduled after the normal confirmations go out. So, a Wednesday appointment that is scheduled after 3:00 on Monday would still get a "confirm your appointment" email. Yes, they should still come because they just scheduled it, but sometimes they miss that and it doesn't get confirmed.

    3 votes

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  20. There's no way for staff to create/checkout a product only sale without having full access to the Sale page and thus All sales.

    6 votes

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