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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7195 results found

  1. Change state of appointment in calendar view like front desk view. Currently, there are only "arrived" and "checkout" icons. A new icon for "active" would be helpful.

    4 votes

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  2. Have heard from a few prospective clients that they would like their staff to be able to see the client notes section of the client card (useful if they're keeping formula notes/other important info there) but not client contact information. They wanted more options in terms of what data they could restrict specifically in the client info section

    11 votes

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  3. I find it hard to understand closing out. It should be once the register is closed out that is your bank deposit. Not close out the draw, and then do a payout for a deposit. Possibly a setting that says "on or off run with exsisting draw"

    1 vote

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    0 comments  ·  Admin →
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  4. Because of how our services are set up, it considers our rooms (pod rooms) staff members. Because of this, when we go to view who checked out a customer, all we see is what room they were in. When we check people out we normally change the name at the top right of the checkout window, why isn't it showing that detail on the order details? Where does that information go? It lets us select our name for who is checking the person out, but it does not show that information anywhere on the order when looking back.

    1 vote

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    0 comments  ·  Admin →
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  5. Thinking about selling monthly packages that expire at the end of the month, not 30 days from purchase. So being able to set the expiration date when setting the package up instead of having to manually edit the expiration after selling the package

    5 votes

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  6. See how many vouchers a client has on their profile page instead of having to go through the checkout process to see how many they have

    8 votes

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    1 comment  ·  Admin →
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  7. If I make a mistake checking someone out and I void the order the same day before closing our batch, shouldnt it reopen the order so that I can check it out properly???

    1 vote

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    0 comments  ·  Admin →
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  8. 5 votes

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  9. Ability to log medical conditions notes in the client profile in a way that is still HIPAA compliant

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. Required by law in San Francisco for item name and price, and sale total to be displayed for the client durning every sale.

    3 votes

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  11. It would be helpful to be able to set the online booking widget on the website to only allow existing clients to make appointments.

    13 votes

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  12. there should be a report to show how many discount/promotion codes were used and which ones

    14 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. Guests need to have forms filled out before their appointment and having this automatically required in order to complete/schedule their appointment, will help streamline the front desk and check-in clients quickly.

    56 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  14. Client tags on waitlist page would allow us to prioritize VIP customers or customers who have been rescheduled multiple times.

    7 votes

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  15. Currently, we cannot process partial refunds on purchased gift cards. Example: I buy a $50 GC and I want to refund $25 of that GC back to the client. Currently it zeros out the entire card. Looking to have this as a feature add to allow adjustments to staff error's when purchasing GC's. (Work around) Refunding amount the client is due back. This results in the card balance going to zero automatically. Then create a new sale with the same GC # for the correct amount and charging it to Other)

    3 votes

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  16. Integration with sage Intacct for Accounting purposes-currently working out of zenoti and sage intacct in 2 diff screens

    1 vote

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  17. 2 votes

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  18. Ability to group columns in the Payments & Refunds report by payment method to see payments by payment method per location

    4 votes

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  19. In the instance of disputed transactions, include error messaging that transaction has been disputed and cannot be refunded.

    17 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. In creating a product, the choices within the "Package" option are months and years. It would be great to have a "weeks" option here if possible unless you have a workaround.

    2 votes

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