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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7189 results found

  1. Allow for the ability to discount the applied payment of gift cards while maintaining the whole balance on a gift card

    9 votes

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  2. Comparing sales recorded in Boulevard + the deposits in the bank statement do not match. She needs to be able to properly classify service sales, products sales, gift cards, sales tax - totals don't match. For the deposits, she needs to know what the exact merchant fees are on a given day - including interests charge and gateway fees. For example, if there's a $4,200 deposit, she wants to pull a report that shows the $4,000 sales and $200 interest/gateway fees. Booker uses Payrock for their payment processing, their reporting matched the total transactions each day and it included the…

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. It's too tedious to look through over 50 employees' names. It will be much more convenient to type in a staff employee's name and appear to select.

    1 vote

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  4. with 45+ employees, when you scroll down to change their schedule, you can't immediately see what day you are on because the header disappears when you scroll. Can we lock it so its always viewable when making edits?

    7 votes

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  5. I'm A bit baffled why we cannot remove certain merchants that are no longer working with us.. it makes it very cumbersome to go through them whether it say active or inactive by their name, it really doesn't matter we would just like to see only the people that are involved in our business on the merchant side.

    2 votes

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  6. Apppintment status report for canceles, rescheudles, confirmed, unconfirmed that has the client name

    3 votes

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  7. Pre-booking Defaults should be the same on the calendar when using the extraction operator "" >> " because the option to pick pre-booking defaults should be the same across the board. Currently the checkout window has different pre-booking defaults than the calendar when you press the extraction operator "" >> " button.

    2 votes

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  8. This is no longer true with items that we are taking deposits that charge at confirmed booking. Should say, "Your credit card is only used to hold the appointment unless a deposit is required for the types of services you have selected. Otherwise you are only charged after the service or if your booking is subject to a cancellation policy."

    1 vote

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  9. This will help corporate coach their teams - compare data of a specific month from year to year. Also, help monitor and analyze trends.

    1 vote

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  10. It would be helpful as a manager to have more ways to find specific orders. There's so many transactions that are done throughout the day that it is hard to look at every order one by one. For example, it would be helpful to search orders by client's who purchased product X or show me orders that were tagged or booked under redo.

    2 votes

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  11. When creating a staff member, Location Managers should not have the ability to assign a staff member to Admin privilege group

    2 votes

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  12. Would like the ability to have store numbers show in reports without having to add it to the Location Name under the Manage > Location Details > Location Name

    1 vote

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  13. Ability to enable a privilege group setting to support gathering required details for a booking via the front desk, such as when management would like to require reception to gather credit card details.

    2 votes

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  14. 1 vote

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  15. A "punch card" for clients that can give them a free service after a certain amount of times booked/paid for that specific service.

    1 vote

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  16. When selling multiple "single float gift cards" and adding a gift card code, every float gift card is added to the top of the order rather than at the bottom. This makes it difficult and somewhat confusing and more time consuming for the operator. We have to scroll up every time to check the box and add another code. It would make more sense for additional items be added at the bottom of the product area, since that is where we are adding each product.

    1 vote

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  17. Under staff profile - services. Service categories organized together. Ex hair services together, massage services together, nail services together, waxing services together. Also, while changing staff services and pricing, after I'm done changing one service, it starts at the top of the service list, it would be great to start where I left off, so I'm not constantly scrolls through what I already looked over.

    1 vote

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  18. 1 vote

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  19. If more information was presented on the popup for appts (and maybe only completed ones) then you wouldnt even have to go to the order to review for certain things.

    I would add a line item price next to each name (so one new column) and then show the gratuity on completed orders. Then you could quicky review a whole days orders without actually having to leave the calendar or frnot desk view.

    Another option would be having the "view order" go to a slide out, always on top screen like the new appointments/checkout. And i would reiterate my suggestion…

    3 votes

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  20. When reviewing orders from the front desk or calendar, if you hit view order it goes to the order, then the only thing you can do is go "back to orders" which is just the master list and not where you came from.

    I have to then select the date and screen again. If ctrl+clicks were working on those buttons I could at least keep my place when navigating. (and for instance, ctrl+clicks work on the Front Desk, Calendar, Messages, etc top menu items)

    3 votes

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