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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7195 results found

  1. A "punch card" for clients that can give them a free service after a certain amount of times booked/paid for that specific service.

    1 vote

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  2. When selling multiple "single float gift cards" and adding a gift card code, every float gift card is added to the top of the order rather than at the bottom. This makes it difficult and somewhat confusing and more time consuming for the operator. We have to scroll up every time to check the box and add another code. It would make more sense for additional items be added at the bottom of the product area, since that is where we are adding each product.

    1 vote

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  3. Under staff profile - services. Service categories organized together. Ex hair services together, massage services together, nail services together, waxing services together. Also, while changing staff services and pricing, after I'm done changing one service, it starts at the top of the service list, it would be great to start where I left off, so I'm not constantly scrolls through what I already looked over.

    1 vote

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  4. 1 vote

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  5. If more information was presented on the popup for appts (and maybe only completed ones) then you wouldnt even have to go to the order to review for certain things.

    I would add a line item price next to each name (so one new column) and then show the gratuity on completed orders. Then you could quicky review a whole days orders without actually having to leave the calendar or frnot desk view.

    Another option would be having the "view order" go to a slide out, always on top screen like the new appointments/checkout. And i would reiterate my suggestion…

    3 votes

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  6. When reviewing orders from the front desk or calendar, if you hit view order it goes to the order, then the only thing you can do is go "back to orders" which is just the master list and not where you came from.

    I have to then select the date and screen again. If ctrl+clicks were working on those buttons I could at least keep my place when navigating. (and for instance, ctrl+clicks work on the Front Desk, Calendar, Messages, etc top menu items)

    3 votes

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  7. 3 votes

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  8. On our old system, one of the owners was able to opt-in to receive an email with transaction amount/details each time a transaction was processed

    2 votes

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  9. There's no way for stylists to receive these messages without checking their emails or viewing the web app. If there's not a notification for this we'd rather have this feature removed so clients aren't assuming we've received the message

    3 votes

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  10. Currently when switching between locations, if you're on a future date on the calendar and then switch to the other location, it jumps back to today's date. This is a hindrance when trying to book an appointment and you're trying to check the same date at both locations. It adds time and is annoying for the client if you have to ask them for the date a second time.

    16 votes

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  11. Ability to add intake forms that apply to all services to walk-in appointment check-in. Currently, intake forms can only be added after the appointment is on the calendar and we would like to be able to have clients fill this out while they wait for an opening.

    18 votes

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  12. just like the cancellation list have a booking list so you can see who has been booked. easier to track for newer employees. :)

    3 votes

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  13. Offers and Discounts Report - Include Service Names, Discount Reason, Discount Total by order or day, Service Names, Service Count, Gross Sale, Net Sale, Sale Tax

    1 vote

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  14. If a client checks out and then comes back for a suggested product, it the feature should allow you to open a new sale, enter the client's name, and the product suggested product populate without having to search their profile.

    6 votes

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  15. Appreciate the current metrics available, but would like to have stronger insights into usage -- what services is the resource predominantly used for. Can see appointment and service count, but not service sales dollars per resource

    8 votes

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  16. Would like an icon on appointment itself under Calendar page to reflect:

    Prebooked appointments

    Return Request - similar to the heart symbol, but for returning clients

    Alternate - Second choice (if first stylist isn't available)

    2 votes

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  17. Spas who want guests to be able to order a la carte F&B during their service

    1 vote

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  18. The tip should be viewable or logged so when checking them out it doesn't make the platform seem iffy to clients who are having to repeat their tip choice. Example, books with Jeff and tips $10. Appt has to be moved for some reason over to Paul. Then at checkout, client assumes everything is squared away, but we have to reinitiate whole checkout process as if Blvd didn't record any information during their self booking process. Would be nice if it showed that $10 tip to a different staff and then asked if we'd like to adjust it to the…

    3 votes

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  19. In some cases a question is only required based off the answer of a previous question. Would need that when a client chooses "Yes" the next question is required, but if they select "No" the next question can be skipped.

    This is common with "If yes, please explain" or "If yes, on what date?"

    1 vote

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  20. Lash lover's is requesting to be able to see gift card balances from the checkout window as opposed to having to go into client profile or gift card screen. (Low priority)

    13 votes

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