6308 results found
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Shorten appointments after checked out
Allowing users to shorten their appointment after it is checked out to open up their books for new online booking (ie. a 3 hour appt that only took them 2 hours)
3 votes -
1 vote
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Ability to book multiple technicians for a single menu
We like the ability to select multiple technicians for a single menu. When I create a package menu including mani and pedi service, a customer needs to select two technicians for her booking.
1 vote -
Autosave client data as they enter it onto forms. If device times out they loose all their info.
Autosave client data as it's entered. We've had a lot of clients who lose data if they hit the "back" button or if they are completing on their own device and it times out. Has lead to a lot of frustration from client perspective.
1 vote -
package credit/voucher - making packages
I saw that packages can now be applied as a credit which is great but the vouchers really need to be taking out the cost of services before the employee split.
Also, we should be able to put a custom package together at checkout instead of having to pre-make every package. We customize packages for clients all the time. It could be like we pick which services we want them to have, have them pay and it puts a credit on their account for those services only, or a voucher for each service, but the voucher needs to take out…
12 votes -
Franchisee / Location Manager Permission Hierarchy
A new permission setting to allow franchisees to modify the privilege group or deactivate a location manager for their respective, assigned location(s).
2 votes -
Add an option to filter clients by Membership status
It would be great to be able to go to the Client tab and choose Member under the "add filter" section. This would help us filter through more efficiently and keep up with membership status, unused vouchers, communications, etc...
2 votes -
The injectors need to have the ability to change the pen size when marking up charts! This needs to be a PRIORITY!
The injectors need to have the ability to change the pen size when marking up charts! This needs to be a PRIORITY!
2 votes -
Suggestions for Enhancing Performance Management Features in the System
Dear System Provider, As long-term users of your system, we deeply understand the importance of clarity and simplicity in daily report management. Based on this, we would like to propose the following suggestions to further enhance the system’s functionality in performance management:
Fixed Commission Calculation for Employees: Currently, the system primarily supports commission calculations based on a percentage. However, our spa determines commissions based on employees’ working hours and levels with a fixed amount. Therefore, we suggest adding a fixed commission feature to accommodate different employment structures.
- Multi-Dimensional Performance Reports: We hope the system can generate daily performance reports based…
2 votes -
Upload photos during online booking
It would be a great feature to allow clients to upload photos during their online booking process. This use case would be for them to send "inspo" or "reference" photos of nails, lashes, hair, etc, all in one place vs. sending a form to capture these photos. Additionally, any photos they send should populate in the gallery and accessible from a mobile device (specific to each service provider they book with).
1 vote -
Ability to view business sales from Boulevard app
I would love to be able to see my clinics sales performance information from the Boulevard App.
2 votes -
Limit amount of bookings for a specific service
We would like a way to limit the amount of clients who can book for a specific service in a given time range.
This would allow us to run "Class" type services and limit the amount of users who can purchase this service and ultimately attend.
2 votes -
commission set up
I believe it would be very interesting if Boulevard could improve the way commission are set up. Instead of having to set it up individually, we could have a table with all services on side and all employees on the other side. It would save us time and make the process more seamless.
1 vote -
cancel appointment from reminder text
Please allow clients to cancel from their reminder!!! This isn't new technology, our old lame software offered this option. It's so much easier and faster than the current options for canceling
14 votes -
Client Notifications
We should be able to change the timing of when messages are sent out. The 1 days before appointment reminder text should not be sent out at 5pm. Our cancellation policy is 24 hours before an appointment. So it should be sent, at the very latest, 8am. Boulevard is also delivering text messages late at night ex. 9:30pm. Which is very disruptive to our customers. We never had this issue at Vagaro
1 vote -
A photo import feature
We love that there is a gallery in the client profile, but have years of photos on another program. The company is able to make an export but BLVD is currently not set up for bulk photo transfers. I can understand the concern, however doing this manually will take months and creates more room for mistakes to be made.
10 votes -
I need clients to be able to sign a membership contract *before* they purchase a membership in the overlay.!
Right now, I have to figure out a way to get forms to clients when they sign up for a membership, and there's no decent automated workflow available for this. It is cumbersome. So instead of trying to automate it, I send the forms myself... but this is counterintuitive for someone that is actively purchasing a membership, spending the money, and then receiving a contract to sign later on - after they've already committed themselves. It needs to happen in order, in the same workflow process.
A new membership purchase might not be caught until later on in the day…
16 votes -
gift certificates marketing filter
There is no marketing filter for gift certificates. Who is most likely to buy one? The person who last bought one. Right now we have 8k people in there with no appointments- some are gift cert buyers, some canceled....its really hard to tell who is who. We tried to hand tag it and it was a massive protect. We just need a gift certificate filter to reach those people and re-market to them.
It would also just be super helpful to know who received a gift cert. Its really hard to tell and we do sometimes use a gift cert…2 votes -
A way to generate a quote
After a consultation, I may have suggested a few treatments for the patient. They often want a written copy of these suggestions with the individual pricing and total. Would love a way to send a quote without making a fake appt/invoice.
1 vote -
Improve Form/Chart Status to Avoid Confusion with Unsigned Documents
It would be helpful if Blvd could update the forms and charts to accurately reflect the true status of a client's signature. Currently, when a client doesn't sign a document, it still appears as "Completed" on their profile, which can be misleading. To prevent this confusion, I suggest that if a form or chart is not signed by the client, it should not be labeled as "Completed." Instead, it should show as "Pending" or another more accurate status to avoid any misunderstanding. This would help ensure the accuracy of information and reduce potential errors.
3 votes
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