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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6446 results found

  1. Inventory on the app

    Would love to be able to view and adjust inventory in the app

    2 votes
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  2. Different Referral Program Options

    We'd love the ability to create different referral program campaigns instead of the preset "Give X, get X%".

    An example is based on the number of referred clients, i.e., "Refer three, get it for free" - so once 3 clients come in through a referral, the referrer gets their reward.

    Thanks!

    4 votes
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  3. Each employee should sign off or initial when making changes to the schedule

    We can't keep track of who is making changes, making appointments or cancellations so sometimes its hard to determine who the client spoke to. I know we can sign in and out every time but our office has one desktop we all use to check clients out and logging in and out is not realistic for us. There needs to be some sort of initials or sign off when doing anything to the schedule.

    1 vote
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  4. A way to disable new clients from booking with a server provider who is only accepting current clientele

    The Problem
    Many seasoned service providers (e.g., hairstylists, massage therapists, personal trainers) reach a point where their schedules are full, and they prefer to maintain relationships with existing clients. However, the current system doesn't allow them to filter who can book. This creates several challenges:

    Providers have to manually decline or reschedule new client appointments, creating friction.

    New clients may feel frustrated after booking only to be told they can’t be accommodated.

    This increases admin overhead and reduces the provider’s satisfaction with our platform.

    The Solution
    Introduce a “New Client Booking Restriction” toggle in provider settings:

    ON: Only existing clients…

    1 vote
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  5. Client Notes: Add surgery section

    Client Notes: Add surgery section, better yet- add custom tabs so practices have flexibility. Allow linking to forms/charts.

    1 vote
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  6. Create tasks for your staff

    Set tasks for your employees

    -follow up with patients
    -run payments that weren’t put through
    -set reminders to follow up with patients in “x” amount of days
    -daily checklists for your employees to complete

    2 votes
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  7. Allow an end date for monthly membership charges

    5 votes
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  8. Follow up Email/Text

    To be able to send a Text/Email message after the appointment asking for review or some other feedback. Perhaps there could be an option during checkout to send follow up the next day or something. Message could be custom

    4 votes
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  9. Assign Supplier by Location

    Assign supplier at the location level. Different Purchase Order contacts.

    2 votes
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  10. Product Unit Cost per Location

    Assign unit cost at the location level for Purchase Orders. Sometimes, prices for the same item differ by state.

    2 votes
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  11. Sandbox Option to Help Plan Schedules

    It would be great to have a feature where there is a sandbox mode or "fake" employee profiles that we can add to the calendar view to help plan and build schedules. As a salon with only a certain amount of stations available seeing profiles on the calendar helps me visualize and plan who I can put where, and when.

    2 votes
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  12. Improve Voucher Timing for Monthly Memberships

    Add functionality to allow membership vouchers to be placed in the wallet at the start of each calendar month and remain active until the end of that same month, regardless of the client's individual billing or pay period. This change would address the issue where some clients need to redeem services before their payment has technically been processed—often due to provider availability—causing complications with voucher tracking and commission calculations. Ensuring vouchers are consistently visible and valid throughout the entire month would simplify administration and reduce billing discrepancies.

    2 votes
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  13. Membership Upgrade Options

    I have an issue with the memberships:

    We have a leveling system with estheticians where they can level up and their price goes up. Our memberships include levels 1-3 staff for the monthly price but if they pay additional $20, they can book with an advanced esthetician. Right now, we have to add an upgrade fee at checkout, but it isn't clear to the client when booking their appointment which service provider is included and which is not. Our advanced estheticians are not on online booking right now, would love the option to put them up online for the membership…

    2 votes
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  14. Add phone conversation note to chart without having to book appointment for note option.

    When I call a patient and want to document phone conversation I cannot do it without booking an appointment for the patient.

    3 votes
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  15. It would be helpful if you were able to add a 'service' to a ticket when checking out a sale/client ticket

    without having to physically create an appointment on the books -- for ease of checkout but still showing up on the reports as a service

    7 votes
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  16. ability to order labs and email lab order to patient

    I wanted to suggest a feature enhancement that would significantly improve workflow for providers. Currently, there is no direct functionality for lab ordering or generating lab requisition forms within the platform. This results in extra manual steps, including creating lab orders outside of the system, storing them separately, and emailing them to patients via other tools.
    It would be incredibly helpful to have a feature that allows providers to:
    Order labs or select from common test panels directly in the EMR
    Generate a printable and savable PDF lab requisition
    Email or securely share the lab order with patients through the…

    1 vote
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  17. Business report in professional app

    Professional app includes business metrics, not just for individual staff providers

    4 votes
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  18. I need to be able to print appointments for guests

    Guests would love for us to be able to print all upcoming appointments. We can screen shot from the computer but it would be very helpful to print out for those guests who are not tech savy.

    10 votes
    1 comment  ·  Admin →
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  19. Audience Filter Based on Spend

    Blushington would like the ability to target their top spenders without having to use the added step of tags. If we could have an audience filter for overall spend & product spend over a time period that would be ideal.

    2 votes
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  20. create a retail product bundle

    I would like the option to create a retail product bundle - ex: holiday skincare bundle with 5 products. With the ability to sell that bundle and have the individual items pulled out of their respective inventory.

    7 votes
    Waitlisted  ·  2 comments  ·  Admin →
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