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  1. If a person has two back to back appointments it fails to show them both on the calendar. Blvd currently shows one appointment for a person and it looks as though there is an open appointment spot on our end when there isn’t.

    2 votes

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  2. I would like to send a welcome email to clients after their first apt with our marketing info in it. It would not be a -pls re-book, but information on what is the norm what is not. Post care for the welcome to massage. You should be able to select when this should be sent. For example, after the first visit, after all visits.

    2 votes

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  3. A reportable field that our team could fill in with the next outreach date, a drop-down of why we need to reach out (rebook, membership, customer service are the general drop-downs that come to mind).

    Report on clients without a future appointment scheduled including name, home studio, last appointment date, type of service, dates of last outbound message sent and last inbound message received through Boulevard

    5 votes

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  4. Update commission settings: Allow further customization with the option of setting treatment commission to pay a flat rate fee vs a commission %

    5 votes

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  5. 3 votes

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  6. 1 vote

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  7. 1 vote

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  8. Too many clients complain about not knowing if they are paused on a membership or when they are about to end their pause and get charged without notifications.... it would be helpful to send out a confirmation email on when they pause starts and ends. this will cause so many less client issues for us.

    1 vote

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  9. I'm in the process of downsizing our retail based on how many of each product is sold at which location. We already don't sell specific things at different locations, but it's hard to remember these without switching locations each time to check. I would love to be able to:
    - go to the gear icon, then 'products'
    - select a product to edit
    - view in the editing panel which location has this product activated, and how many are currently in stock
    - a bonus would be to see how many minimums that location also keeps on hand!

    This would…

    1 vote

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  10. Sometimes when we are checking out a customer, we come across a product or service that has not yet made it into inventory. We then have to add a different item and adjust the price to be sure the item is paid for. This throws off our inventory count and creates chaos at checkout. Can you add a misc line at checkout where an item can be manually entered along with the price and an option to add tax or not?

    2 votes

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  11. Manually adding vouchers to a client's chart. Example: giving a client a free session, we should be able to add the voucher to the account without going through check out and zeroing out the balance.

    2 votes

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  12. For instance, we would like to make offers limited by service provider -- either the providers who ARE available for the offer and the providers who aren't. In general, we should be able to customize our own offers much more granularly.

    5 votes

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  13. 3 votes

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  14. A message was added to an appointment and as overlooked and client thought they were ignored. Would like notifications to the provider when an appointment message is left during online booking

    4 votes

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  15. Similar to client tags, being able to tag staff members and filter the calendar by those tags.
    Example use case: narrow down calendar by service speciality.

    1 vote

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  16. Adding a recurring shift schedule should have the same starting day of the week as the Calendar and Schedule.

    1 vote

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  17. 1 vote

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  18. Allow Zapier texting capabilities. Due to BLVD reviews not being posted to Google, we need a way to send a review request that actually posts to a public platform. Zapier can help us do that but does not have texting capabilities with BLVD.

    1 vote

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  19. We release packages every year, before we had the new package system, we had to make a new service and now we are trying to clean out our services and can't remember which is current and notice we linked wrong ones
    also to see when package should be inactive on our side without having to go to client list or client history

    1 vote

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  20. 1 vote

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