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6530 results found

  1. Form field in chart to carry forward

    We need to be able to add a field in the treatment chart that carries forward to all charts - IE Injectable Progess note - past medical history or patient issue/complaint. This should pull through from the last appt so the provider is aware what happened. they should not have to go back and hunt for important information on the patient.

    2 votes
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  2. Payment Plans

    It would be great if clients were able to purchase packages through boulevard and split their payment over 2, 3 or 4 month installments. Only current option is to create a membership plan and schedule a cancellation

    4 votes
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  3. Gift Card Liability report

    It is vital to be able to show the PURCHASE DATE on the gift card report!! If there is an expiration policy we must be able to locate old cards and notify client their card is about to expire!!! From the accounting side we must be able to pull a valuation report that shows age of gift and balance at a given date or point in time!!

    4 votes
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  4. setting that requires a card on file to book in house appointments

    Setting that requires a card on file for ALL in house appointments. An appointment cannot be made, without having a card on file. Multiple team members frequently forget to collect card info when scheduling in house appointments. It would be helpful to have a setting that would not allow them to forget to collect card information to schedule the appointment.

    9 votes
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  5. Package sharing

    We would like the ability for packages to be shared similar to how Memberships are. With all of the same capabilities.

    2 votes
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  6. No Cancellation Policy shall appear without our consent at checkout.

    Urgent Escalation: Misrepresentation of Cancellation Policy on Client Checkout Interface

    Dear Boulevard Support,
    I am writing to escalate a serious issue regarding the way our cancellation policy is currently displayed during the online checkout process on Boulevard.

    Despite having implemented a custom cancellation policy that clearly links to my website via the designated URL, the platform still displays default messaging regarding cancellation fees. These statements do not reflect my actual policy and may lead clients to believe that they will be charged fees, which is false and misleading.

    Furthermore, I have set my cancellation deadline to 3 hours before the…

    2 votes
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  7. Zoom in on photos in Prof App

    The ability to zoom in on photos within the professional app

    19 votes
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  8. Follow up Email/Text

    To be able to send a Text/Email message after the appointment asking for review or some other feedback. Perhaps there could be an option during checkout to send follow up the next day or something. Message could be custom

    3 votes
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  9. Ability to adjust pricing for already scheduled appointments

    When adjusting for a price increase or even just changning the pricing for a specific client, the ability to have that price change reflected in their already scheduled appointments instead of having to manually change each one would be great. We currently have hundreds of appointments a day and are booked out for the year with our standing appointments and this is VERY important feature.

    3 votes
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  10. Change order of memberships in online booking

    We would like the ability to modify the order in which Memberships are displayed in the online booking widget. This way, they are more readable for our clients.

    2 votes
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  11. Commission dollar amount

    We would like the ability to provide commission in dollar amounts per tier instead of a percentage.

    3 votes
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  12. make note of who is booking/checking out appointments. I can never find who cashes out the appointment.

    When a guest books - if tells us if that was booked by our system or the online booking. When it comes to finalizing payments and closing out the appointment, I can never trace it back to who it was to correct any mistakes made at check out.

    1 vote
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  13. Pop up notes

    Please make an easier way to draw attention to a note. Like a sticky note or post it that can be attached to an individual patient document or chart. Bonus if you can tag staff members to direct attention to the note

    1 vote
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  14. Inbasket

    It would be so much more efficient if there was an in basket for medical directors that all documents or forms needing to be signed would be due sent to. This would save so much time and duplicate work.

    1 vote
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  15. Group booking two providers

    We would like group booking to allow selection of two providers in addition to automatically blocking times off.

    Currently, we have to block these times manually for the second provider. This would save us time.

    3 votes
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  16. Enhanced Notifications

    We do both in office and virtual appointments. It would be nice to personalize client notifications based on specific appointments with specific instructions for the retrospective appointment vs overarching generalized notifications. It can be confusing for the client when something is virtual vs in office.

    2 votes
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  17. "Arirve" twice for separate appointments on the same day

    Make it to where clients arrive twice when they are booked with two separate providers. For example, if they have a lash appointment an hour before a hair appointment, they can "arrive" twice so each provider knows when they are ready for the next service.

    1 vote
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  18. It would be helpful to have customizable features under the clients name.

    It would be helpful to have customizable features under the clients name. Things that are linkable to the chart notes like DOB or allergies. If they could be posted on the calendar view under a clients name within their appointment. That way we can see important details as glance.

    1 vote
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  19. One commission report for multiple locations.

    I have artists that work at both locations and since we are on a sliding scale it woulds be helpful to base their commissions on the total from both locations not just one.

    1 vote
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  20. Make a search bar in the the forms and charts section to quickly find the document you are looking for

    I would like to be able to search for a form or chart I want to be able to quickly find and make updates as needed.

    1 vote
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