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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6446 results found

  1. Google Analytics - Update Support Documentation

    Google Analytics no longer uses "Conversions." Instructions are outdated, causing user friction. Please update!

    1 vote
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  2. google analytics

    Please update support documentation: "(gear icon > Online Booking > Conversion Analytics)" is no longer the path. --> "Client Experience" has replaced "Online Booking" it seems.

    1 vote
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  3. Add "daily" option on time blocks

    Add "daily" option on time blocks

    3 votes
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  4. Customizing the email/text confirmation

    I want to customize the message that goes out for confirmation without Boulevard limiting the text idea and wording. This would enhance the client experience.

    3 votes
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  5. Permanently delete disabled charts and forms

    Permanently delete disabled charts and forms

    3 votes
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  6. Account Credit Expiration Period

    We collect deposits for my PMU business, and it would be incredible if account credits from deposits had an adjustable expiration period that triggers when the subsequent appointment is canceled.

    For example, someone pays a $50 deposit, and our cancellation policy is 48 hours. If they cancel within the 48 hours, in order to hold the client accountable, there would be a 30-day window where the $50 in credits have to be used before another $50 deposit is required to book a new appointment.

    This would protect my artist as well as myself.

    2 votes
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  7. MAKE GROUP MESSENGER AVAILABLE ON APP

    Need to be able to access messages on the app so we can communicate with customers without having to login to the website. We are currently using another software for patient texting and it would be very beneficial to have all in one system. I need a platform where all employees can answer to the messages when we are logged into the app and we get a notification to our phone when someone sends a message.

    5 votes
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  8. gratuity on products in

    Allow gratuity on all services and products as a single total rather than individual services and/or service providers.

    1 vote
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  9. Receipt Payment Info

    Have receipt emails sent to clients show them how the appointment was paid for whether account credit, gift card or credit card.

    1 vote
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  10. Including appointment service discount in the API for Appointment Services

    Including appointment service discount in the API for Appointment Services to track the usage of an offer code for appointments booked in the future.

    1 vote
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  11. "transition time" able to be distinguished on the calendar view

    I'd love if "finishing time" had a similar visual block to "transition time" so it could be distinguished on the calendar view

    1 vote
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  12. Creation of promotional products that don't skew retail product averages

    Allow for creation of promotional products that don't skew retail product averages. I.e. I want to send thank you cards to patients and track that in BLVD on the patient profile (and possibly a separate promotional product report) but don't want to skew retail averages because it is a product.
    Almost like a 'misc product' or 'misc item' that doesn't skew data on retail products.
    Would also be helpful for promotional items

    1 vote
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  13. The option to allow certain services to ONLY be bookable online for members. So that non-members cannot book member-only services.

    We have some services that are member-only services and would like our members to be able to self-book. However, we have issues with non-members also booking those appointments.

    1 vote
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  14. Appointment notes on APP

    ability to copy previous appointment notes from previous appointment using the app.

    1 vote
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  15. cancellation follow ups

    When looking at the cancellation appts it would be nice to either be able to delete them onced you've followed to see if they've re-booked, or be able to see if they have rebooked from that screen.

    1 vote
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  16. Boulevard Duo app check-in Question option

    I’d love to suggest a streamlined feature for the Boulevard Duo app check-in process: the ability to add 2–3 short, customizable questions that pop up when a client checks in—without requiring them to complete a full form.

    These would be lightweight, quick-response questions (multiple choice, yes/no, or short text) designed to improve client care and communication in a seamless way. For example:

    “Do you prefer a silent appointment?” (Options: Yes / No / Depends on the day)

    “Have you recently changed anything in your skincare or medications?” (Yes / No)

    Optional third question (customizable per business or provider)

    This would…

    1 vote
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  17. Different pen sizes in markup

    Would be nice to have different pen sizes for markup

    4 votes
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  18. forwarding text replies from clients in BLVD to other platforms

    2 votes
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  19. Integrate with Qualiphy for Good Faith Exams

    2 votes
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  20. client portfolio access in booking overlay

    clients need to access their info from the booking overlay not the "your appointments" link

    1 vote
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