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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6433 results found

  1. When looking at the cancellation appts it would be nice to either be able to delete them onced you've followed to see if they've re-booked, or be able to see if they have rebooked from that screen.

    1 vote
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  2. I’d love to suggest a streamlined feature for the Boulevard Duo app check-in process: the ability to add 2–3 short, customizable questions that pop up when a client checks in—without requiring them to complete a full form.

    These would be lightweight, quick-response questions (multiple choice, yes/no, or short text) designed to improve client care and communication in a seamless way. For example:

    “Do you prefer a silent appointment?” (Options: Yes / No / Depends on the day)

    “Have you recently changed anything in your skincare or medications?” (Yes / No)

    Optional third question (customizable per business or provider)

    This would…

    1 vote
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  3. Would be nice to have different pen sizes for markup

    4 votes
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  4. 2 votes
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  5. 2 votes
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  6. clients need to access their info from the booking overlay not the "your appointments" link

    1 vote
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  7. We need to be able to have the option to have alternate hours for certain days etc. For example we are closed every other Monday but right now we only have the choice to put open or closed. If we can make our service providers schedule bi-weekly, it would be very helpful to be able to have our business hours have more flexibility in what we show as our hours of operation as well.

    2 votes
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  8. I don't love that for certain items, like t-shirts, I have to enter a separate product for each size/color combination. I'd love if selecting a product could give me the option to then choose the size and color within that product. It would certainly make inventory a lot easier.

    1 vote
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  9. When a cancellation email is sent out, the from name is "Boulevard", not the business name like the email reminder and booking confirmations. The from name on this email should be consistent with all other communications sent to the client.

    10 votes
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  10. I get that Boulevard is trying to transition into the Medical Spa world, but the treatment records just aren't up to speed for that. As Medspa's are now transitioning to wellness the medical bar is getting even higher.

    It doesn't have to be TouchMD but some high-end medical charting system that is recognized and accepted in the space.

    5 votes
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  11. Ability to reschedule an appointment from one provider to another within the Professional App

    1 vote
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  12. each time I try to submit an idea I get an error message saying something went wrong try again later.
    I don't know if the idea went through or not.
    its important that we be able to trust our POS system software.

    1 vote
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  13. Allow an internal note function for gift card purchases so that gift cards given for a donation to a non-profit or local fundraiser can be tracked even if the business doesn't know the end recipient. I donate to local orgs all the time and have no way of tracking which gift card number corresponds to a given fundraiser at the moment.

    1 vote
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  14. This is critical as we have independent contractors and hourly employees and our hourly employees have the capabilities to accept walk ins/last minute booking however our contractors need lead times in order to make it into the salon if they are not here already, we need to be able to completely customize these options per employee profile or we run the risk of loosing business by setting lead times out so far or a client booking with not enough time for them to get here.

    1 vote
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  15. NOT just for staff members/providers. Its weird you can do it on the calendar (GREAT!) but not an option on front desk?? I use the front desk view a lot, and right now there is no way to see what the service category is without clicking buttons, etc.

    1 vote
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  16. NOT just for staff members/providers. Its weird you can do it on the calendar (GREAT!) but not an option on front desk?? I use the front desk view a lot, and right now there is no way to see what the service category is without clicking buttons, etc.

    1 vote
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  17. Ability to customize post-appointment text message to include language warning against fully opting out of all texts. Eg. "Replying STOP will block all future communication with this location."

    2 votes
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  18. Ability to send an away text whenever we miss a phone call. This will help us capture missed clients + win-win for everyone, including BLVD!

    2 votes
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  19. As a business owner it is critical for a lot of us who have booth renters or room renters to be able to properly collect rent. Having a separate spot to be able to collect daily, weekly, bi-weekly or monthly options and be able to set it to autopay on set dates. We need to be able to run reports for this information as well to properly track for our taxes as well as provide this report to our renters for their taxes.

    1 vote
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    1. When marking up a face sheet- allow the patient name to be viewable when the image is selected.

    2. Update dot sizes, the pencil size is really too small for average facial markup and the one with units attached is the perfect size (but the units all over is too distracting) remove the units!

    1 vote
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