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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7480 results found

  1. Ability to easily decipher an upsold add-on/service VS a performed Add-on/Service.

    3 votes

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  2. When a client opts in to receive text messages, automatically send a Welcome SMS that includes a contact card (vCard) so the client can easily save the business’s contact information to their phone.

    Description
    Upon SMS opt-in, clients would receive a one-time welcome message such as:
    “Welcome! Save our contact so you always know it’s us.”

    This message would include an attached or linked contact card containing:

    Business name

    Phone number (call + text)

    Email address

    Physical address

    Website

    Why This Matters

    Improves deliverability: Saved contacts are less likely to be filtered or marked as spam

    Builds trust: Clients immediately…

    3 votes

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  3. Allow for charts to have a preset tool (eg. pencil or pin) that is defaulted to when the chart is open so the provider can begin marking up the chart immediately without needing to first select their preferred tool.

    3 votes

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  4. Many clients request female or male therapists specifically. Online booking should have 2 more options in addition to "First Available" - which would be "First Available Female" and "First Available Male" (and possibly a Trans/non-gender option). This would make online booking for clients much more easy and intuitive.

    5 votes

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  5. Allow the reviews from clients to be pushed for other platforms, such as Google

    7 votes

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  6. 12 votes

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  7. Ability to prescribe medication‘s for patients and to review lab results via fax

    46 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  8. Add a place to include the expiration dates of products so they notify you when expiring. This would save time every month when doing manual inventory

    28 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. Facial Lounge would like the ability to easily contact members whose vouchers are about to expire.

    1 vote

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  10. please place more than 3 options for the tip suggestions 4-5 options allows people to tip more, or not feel guilty when they cant. Its a fact that if there are button options listed for you the client is more likely to choose one than to put a custom amount and if its available on the screen they're more likely to just click on the screen and sign. This would be making it easier on the client at checkout and only having 3 options limits them. 18% 20% 22% 25% is better than 18% 20% 25% or 15% 20% 25%…

    1 vote

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  11. Front desk can't create schedule blocks

    1 vote

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  12. I want to submit some forms for review but not all for form sign offs to medical director

    2 votes

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  13. When using recurring appointments should give a warning if the appointment is unable to to book instead of just going ahead and booking

    2 votes

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  14. The ability to sync inventory data from Boulevard to website store fronts (Squarespace in my case). I know it is possible through Shopify, so it makes sense that it should be possible through other website builders and storefronts, should business owners choose to use those.

    2 votes

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  15. If you refund a client money for a package (vouchers), the vouchers / package should automatically be removed from the clients account, too. By making this a 2-step process, it does not link the removal (or allow for tracking of why a voucher was voided) of the vouchers to a transaction and it lends itself to errors. If a staff member refunds a package but forgets to remove vouchers, a client could, hypothetically, still use the vouchers and technically receive a free treatment.

    2 votes

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  16. We need to be able to go in and understand which days will be posted in the future and which ones have already posted in to business account.

    4 votes

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    0 comments  ·  Reporting  ·  Admin →
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  17. We need a way to see if patient charts have been closed. First a quick “lock open or closed” on the front desk page to see if charts are open/closed as well as a report showing open charts. This is super important for proper chart compliance.

    4 votes

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  18. Ability to differentiate voucher type at checkout and select which voucher to redeem (package vs. membership).

    2 votes

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  19. All unread messages should automatically be listed at the top. If a marketing message is sent and there are unread messages they get lost in the shuffle.

    3 votes

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  20. A page like the cancellations page that shows only rescheduled appointments. Often times a client will reschedule same day, close to their appointment time and I cant find who it was, like their name to see if it is a common re occurrence.

    9 votes

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