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  1. Uploading photos is a great feature for the forms and charts. I was just playing with this, and I realized that there is no option to zoom into the photos which can make viewing details harder when looking on a small phone screen. Viewing on a computer monitor is easier, but zooming would still be helpful there.

    28 votes

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  2. Booking a client after the service is completed. the front desk should be allowed to put a client on that same day with our interference. the service is already done, we are just trying to collect the money and we can't even put the service in the system with our all the non sense. It is actually making me book the service for another day. WRONG Answer!

    2 votes

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  3. Currently, Boulevard doesn't have a built-in feature to suggest upgrades or add-ons specifically at check-in. However, this is a missed opportunity. The system already suggests add ons when the client is booking an appointment online. So when the client checks in, the system should be able to ask the client if she would like to add any add on services associated with her appt since these are already in the system. This is another opportunity to upsell and generate higher ticket revenue. Please add this right away. Not all clients book online, some call or walk in. This will help…

    1 vote

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  4. 5 votes

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  5. Would like to incentivize providers to bring in new business by offering higher commission on services to new clients vs existing clients

    2 votes

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  6. Sync google reviews and boulevard ratings so when a client leaves a rating in boulevard it shows up on google reviews.

    17 votes

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  7. A way similar of merging client profiles, but for staff/employees. Let's say a service provider leaves the company but returns at some point. We of course would like to market to the previous clients and also have reports under the same name. At present if for some reason a manager makes a new profile for the employee, there will always be two. Without the ability to merge, as time goes on the issues continue indefinitely.

    2 votes

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  8. Export Marketing Status from Client List

    4 votes

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  9. Ability to utilize merchant overrides for vouchers, gift cards, and account credits, but once the override is set, have the ability to control which staff members can view or edit the override settings.

    1 vote

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  10. Orders will be opened by accident and then left, when reviewing to see if it was an error or if the client owes the company, we have to go one by one and the sysytem refeshes so then we have go back to our place
    very time consuming and a waste of time.
    Just tried to close out all order but this is impossible
    I should be able to review the order and the account, return to sales and check it off, once i am done reveiwing a couple of client then I delete them together

    4 votes

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  11. Ex: client is granted account credit (whether due to membership sale, account balance sale, account balance refund, etc) at Location A but redeems the credit at location B

    4 votes

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  12. An option to opt in for marketing on the check in ipad at the front desk

    2 votes

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  13. It would be very helpful to be able to add filters for Hours booked and Utilization % to the summaries of Booked Forecast by Staff and Booked Forecast by Day.

    2 votes

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  14. Be able to set perimeters for required info for when a patient is being inputted into the system such as:

    -date of birth
    -phone number
    -email
    -card on file

    -zipcode

    9 votes

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  15. After a consultation have the ability to send a quote with a break down of services.

    16 votes

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  16. Allow for the functionality to re-order service providers based on custom staff roles if service cost is identical.

    i.e. Gel Manicures
    Head (Level 4) - $55
    Master (Level 3) - $55
    Advanced (Level 2) - $55
    Junior (Level 1) - $55

    1 vote

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  17. Separate the ability to add/modify: service, products, service date & time, etc.

    1 vote

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  18. Lumi Skin Bar uses a lot of modifiers for their services. They would like to see them be required, or at least more visible, when booking from the desktop. They are aware and like that they are required for online booking.

    3 votes

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  19. Would love to be able to send recurring text campaigns and not have to send one time blasts. We use texting a lot more than emails so this would be super helpful!

    3 votes

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  20. multiple cancellation fees built into specific services

    Requested by : 4ever Young (45 location prospect)

    5 votes

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