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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7199 results found

  1. If a service provider adjusted the duration, changed pricing, or any other adjustments made within the appointment, owner wants the Front Desk to be notified.

    4 votes

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  2. When looking at the closed tickets some of the colors assigned to the staff make it harder to see at a glance what is closed. Darker closed tickets would make it more obvious.

    3 votes

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  3. Add the logo for the printable receipt printer.

    4 votes

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  4. this is absolutely crucial for our partners to see the details around tax refunds and it should be included within the detailed line item report

    3 votes

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  5. 1 vote

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    0 comments  ·  Admin →
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  6. Send automated SMS message saying "Sorry we missed you, how can we help" or send booking widget link to book appointment online. If the client requests to be contacted by staff, have a way to notify front desk in dashboard.

    10 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  7. I just noticed that on the receipts it doesnt show the addons nor the addon prices.

    This makes it hard both for the client to keep track of what they paid for as well as for internal auditing on receipts. If a price is overridden of an addon. for instance a nail design addon changes price, it does not show the addon price, doesnt show anywhere for tracking that the price was changed.

    A client could look back at a service receipt and see a service which is higher priced than the menu and think they got overcharged.

    Also we…

    6 votes

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    • "Reason" Field for Pay ins/out - "shows the breakdown for the petty cash expenses per the cash expenses column in the Register Closeout Report" to help enable our clients to process their monthly journals in QuickBooks for petty cash.
    • Include a separate field: employee and vendor name

    Attached report for your reference.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. Commission report access in the privilege group doesn't allow staffs access to their commission report.

    47 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  9. For example when there are 10 add-ons for each facial and we have 10 different facials I have to manually add each add on to each facial so either have them pre populate and just be able to check a box that we want them to be added or be able to create a group of "facial add-on's" to make adding them more efficient

    6 votes

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  10. We would like to see a running total when creating a new purchase order.

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. Sometimes when it gets really busy in the salon, stylists/receptionists might not realize when a client has made a last minute online booking for the same day until it is too late and perhaps the stylist didn't know they were coming in or it managed to slip by reception.

    Something that I think would be really helpful especially for busy times/days of the week, if a client books an appointment online for the same day, with-in the calendar that reception sees- make the appointment block vibrate or jostle around to let them know of a new same-day booking, and it…

    5 votes

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  12. 2 votes

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  13. Why is there no search button on services?

    9 votes

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  14. if the customer did not prebook at time of the appointment create an alert to reach out at x amount of time to have the client schedule the customer

    2 votes

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  15. Example: $20 off of a $120 gift card). Boulevard's system - when a gift card is purchased online it is allowing that $20 off to be used on any amount. Ideally, we want to be able to target a specific amount.

    2 votes

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  16. Gift Card Code attribute included in the Detailed Line Item report to help link redemption back to original purchase.

    2 votes

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  17. Separating our PROFESSIONAL and RETAIL products* - so it doesn't show in inventory but historically is there

    *Breakdown items for easy Reporting and Inventory

    Low Inventory and PAR intelligence - To assist with Purchase Orders.

    27 votes

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  18. It's a reconciliation nightmare otherwise. Deposits aren't matching up when fees are taken out daily.

    4 votes

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  19. It would be awesome to have the ability to customize what data shows on reports as well as normal information pages. For example, being able to add a "date purchased" or "last date used" column to the gift card screen.

    Our old software allowed customization on virtually every display of information, and it made life much easier for things like looking up lost gift cards.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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