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  1. I would love to try this to help build my new stylists, but cant bring it on bc my stylists that are booked out dont need to offer this. Bummer

    2 votes
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  2. As of right now, BLVD's checkout system while using a card on file is not very user friendly. When charging a card on file, it does not prompt them to the checkout screen like if they were to if they were charging card with the BLVD Duo. It just runs the card and says payment complete. This can create an uncomfortable situation as we have to ask the clients out loud if they would like to add gratuity to aesthetic services.

    2 votes
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  3. Notify staff when an appointment is moved from one staff member to another. It doesn't make since that this wasn't already thought of and integrated into the program. We had a client moved from one staff member to a different staff members schedule and Boulevard did not notify the new staff member. As a result, the client arrived for their appointment but the therapist was not in the spa because they were unaware an appointment had been moved to their schedule.

    8 votes
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  4. An alert for internal teams and/or clients that book the same service (e.g. haircut) within a certain timeframe (e.g. one month).

    2 votes
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  5. 4 votes
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  6. Create an option to filter clients/patients by Gender or Sex. This will allow to create marketing campaigns for services targeting Males or Females specifically.

    6 votes
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  7. Our providers are currently unable to see client pronouns in their mobile boulevard app. They also can't see scheduling alerts, or any client profile notes (they can only view appointment/internal notes). We need pronouns to be available at a glance, and for other notes to be viewable when entering the profile.

    2 votes
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  8. Useful when leads submit forms with images attached. Uploading to the Gallery via image URLs would allow us to have all client info in Blvd. Instead of just text details (name, email, phone, etc) in Blvd while the photos have to be accessed elsewhere.

    This ability could allow an easy Zapier integration for an Add Images To Gallery action.

    Heck, uploading images via URL could simplify data migration for new Blvd subscribers.

    Gallery uploads being limited to local storage feels a little outdated in this modern world.

    K. Love ya. Thanks. Bye.

    2 votes
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  9. Not all our providers perform all our services. When we are booking an appt, If you click under a persons name, under the dropdown of services it shows all our services. It would be nice if just the services that provider does pops up.

    2 votes
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  10. 2 votes
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  11. Please add "preferred pharmacy" to patient general info

    2 votes
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  12. Leviticus would like a way to update product pricing from the purchase order screen. For example, when you make an order we're waiting on and it arrives and the price has gone up, I would love if changing the unit price could update the product price.

    2 votes
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  13. I want to be able to purchase a product with vouchers, and then in the SAME INVOICE, utilize the voucher for the client on the same day.

    6 votes
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  14. Our office has a number of providers that do not accept tips for their services and one that does. We would like the tipping option to not display for those that do not. It is awkward to have to tell the majority of our clients to not tip when the tipping screen opens for the sake of one employee that collects tips.

    4 votes
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  15. Create a way to create tasks and tag other colleagues, etc. For example, be able to flag an appt and ask the front desk staff to reschedule, tag something for someone else to review, create a task for someone to call and follow up with someone about something and choose the staff I want to assign it to

    6 votes
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  16. you need a way to book lunch breaks easily, ongoing. the 52 week limit on ongoing repeated blocks is frustrating- should not have to remember to reset it every 52 weeks. Lunch breaks are pretty standard necessity in a schedule!!

    Also- it allows an opportunity for online scheduling to sneak through before you reset it )=

    Also an easier holiday feature to block would be nice

    4 votes
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  17. Please allow clients to cancel from their reminder!!! This isn't new technology, our old lame software offered this option. It's so much easier and faster than the current options for canceling

    13 votes
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  18. Would like this added to the Membership tab... If payment has failed and the client has put a new payment on file... it charges them for missed months but it would be better to know what months were missed on the order notes or invoices. We have had a few client issues with this because they get charged multiple times in a month to catch up and don't understand why. So there needs to be a change in wording on the receipts. Also on the backend, it would be nice to see when we refunded the membership in the membership…

    2 votes
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  19. If clients reschedule their appointments, they get a new text & email confirming the change, but when they click "add to my calendar" it doesn't get rid of the original appointment, so they will now have 2 different appointments on their calendar. Has caused confusion for several clients.

    2 votes
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  20. Lead capture of name, phone #, and email when someone clicks the booking link but does not book. In order to accomplish this, ask for this information prior to seeing booking options.

    9 votes
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